Very polite staff. I made 2 genuine claims with in a few weeks. It really was no problem with them. I would have no problem recommending CO OP to anyone who is looking for insurance. Thankyou Jenn... Ver mais
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Veja o que dizem as avaliações
Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... Ver mais
A empresa respondeu
My requote had increased by about £30 but i went through the whole process of getting another quote, exactly the same details and co-op insurance came back with a quote cheaper than the one I was ori... Ver mais
A empresa respondeu
I hadn't received my confirmation email (my fault)and the situation was dealt with very professionally by the young lady who dealt with me. Also initially the booking website was very straightforward... Ver mais
Detalhes da empresa
- Companhia de seguros
- Seguradora de Automóvel
- Agência de seguros domiciliares
- Agência de seguro de vida
- Seguradora de Animais
- Seguradora de Viagem
Sobre Co-op Insurance
Escrito pela empresa
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Informações de contato
Reino Unido
- coop.co.uk/insurance
4,4
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Massive quote to change car or £50 cancellation fee
Having held a full, clean driving licence for over 35 years, and no accidents in over 7 years (last one was a non fault), the quote for my 64 plate car in October 25 was very competitive at around £270 for the year. However, when I contacted them to change my vehicle to a 19 plate car (similar spec) in June 26, the current underwriter would not quote and the 'cheapest' one came back at £1700!!!! No thanks = a £50 cancellation fee. Wondering if this is a ploy to charge fees rather than change policies. Got a new policy with another very well known company for £300.
24 de junho de 2026
Avaliação não solicitada
Resposta da Co-op Insurance
Good evening Louise
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
Sometimes when a change is requested to your policy, the amended details can be declined due to the underwriting criteria set by the insurer providing your cover. Where this happens we do look at alternative options such as providing you with a new quote though a different insurer from our panel of underwriters. We understand having to pay a cancellation fee in this situation can be disappointing, and we have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.
Kind regards
Aysha
All good no fuss
5 de julho de 2026
Extremely straightforward to arrange
Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞
Good old Co op came to my rescue! Reliability, reasonable quote, what's not to love!! Can't recommend enough!! Thank you x
7 de julho de 2026
Very easy to apply well explained goid…
Very easy to apply well explained goid service all the way through.
Thank you
26 de março de 2026
Connected eventually
The representative was excellent but getting through was a nightmare. I was given two number choices but when pressing my choice I was told that it didn’t exist
Very Confusing
6 de julho de 2026
Avaliação não solicitada
I spoke to a lovely lady named Georgia…
I spoke to a lovely lady named Georgia and she helped me to renew my household insurance
6 de julho de 2026
Avaliação não solicitada
Resposta da Co-op Insurance
Hi Pam
Thank you for your kind words, it’s great to hear you had a good experience when speaking to our colleague Giorgia.
We look forward to serving you again in the future and continuing to provide you with excellent service.
Kind regards
Aysha
Go experience, pleased with the outcome.
I was reluctant to get my travel insurance online.
The experience was easy to negotiate. I asked the Bot some questions which put my mind at rest.
Therefore I accepted the offer. I’m very pleased.
Thank you x
4 de julho de 2026
Cop-Op Travel Insurance at a great price
I recently bought travel insurance from the Co-Op and found the website very to navigate and received a great price
3 de julho de 2026
Very easy to set up new policy
19 de junho de 2026
Resposta da Co-op Insurance
We're so happy to hear that setting up your new policy was a very easy process for you. We truly appreciate your positive feedback!
Kind regards
Jemma
The Co-op Pet Team 🐾
Great cover for a great price.
Great cover for a great price.
Would highly recommend!
1 de julho de 2026
Easy to navigate and complete the form
Easy to navigate and complete the form. Questions were clearly worded.
2 de julho de 2026
So easy to use.
1 de julho de 2026
The user interface was quite clunky
The user interface was quite clunky, and when I went to get some vital information, I returned to find that I had been logged out and all my previous entries had been lost - not something I expect in 2026. 2FA codes supposedly sent did not arrive. Eventually, however, I ended up with more insurance for significantly less annual premium, so my perseverance did pay off. The acid test, though, is how well or not they deal with any claim in future: not something this review can capture.
3 de julho de 2026
Avaliação não solicitada
Resposta da Co-op Insurance
Hello
Thanks for taking the time to leave us your review. We're sorry to hear you was experiencing issues and I'm glad to hear this has now been resolved. Thanks for insuring with us!
Kind regards
Leanne
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