Copenrain Avaliações 

24
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I like the fact that it was on AfterPay. It was affordable and I could have gotten more if I wanted to. The product itself is very loud. Reasonable volume. Lately the product I have been purchasing th... Ver mais

Avaliado com 1 de um total de 5 estrelas

I saw this company advertise a USB projector that was putting images on the ceiling with crashing waves or with sea life swimming around. It looked super cool. I bought three of them to give a coupl... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered a package from you guys and when I received it I was like what is this and it you guys awhile to send the package these service was awful and the item I brought was even worse.I contacted yo... Ver mais

A empresa respondeu


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

24 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(24)

24 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I ordered a package from you guys and…

I ordered a package from you guys and when I received it I was like what is this and it you guys awhile to send the package these service was awful and the item I brought was even worse.I contacted you and I did not get any response.

15 de julho de 2026
Avaliação não solicitada
logotipo da Copenrain

Resposta da Copenrain

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@copenrain.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Avaliado com 5 de um total de 5 estrelas

My package was marked as delivered

My package was marked as delivered, however it never arrived, I connected the company and they were able to send a second shipment out, Although I have yet to receive it, I appreciate the prompt attention and resolution.

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SOLAR POWERED PUMP I bought the solar powered pump to use…

I bought the solar powered pump to use with my pond. We even bought 2 to make oxygen. This is my order number #NRA51697. I need an address to return it to so I can get a Full and Complete refund. It was not powerful enough and didn't get enough sunlight to work. I need an address ASAP so I can get it back to you.
Thank you for your time and support in this matter.
Susan McGraw

18 de julho de 2026
Avaliação não solicitada
logotipo da Copenrain

Resposta da Copenrain

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@copenrain.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Avaliado com 5 de um total de 5 estrelas

Helpful service

I found them very helpful. I ordered a product and when I found out it was USD I immediately cancelled the order. No problems. They refunded my money immediately. This is different from other companies that I have dealt with. When I have asked to cancel they have not responded and I have had to accept the order

11 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Massive bait and switch

I saw this company advertise a USB projector that was putting images on the ceiling with crashing waves or with sea life swimming around. It looked super cool. I bought three of them to give a couple to friends too. I got it and I tried it and it has these little "slides" that insert into it. What it projects is a small picture with extremely low resolution and no motion. They advertised this magnificent motion projected on the ceiling and what I got was more like something that a child would get out of a cereal box. This was a massive bait and switch. Imagine if you were promised a big juicy steak dinner and instead they sent you a can of Dinty Moore beef stew. It was that large of a deception. I have contacted the company but considering they are a company advertising on Facebook I suspect that they are overseas and shipping the products back will cost more than what I spent in the first place, that's if they even respond to me.

5 de junho de 2026
Avaliação não solicitada
logotipo da Copenrain

Resposta da Copenrain

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@copenrain.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

Avaliado com 1 de um total de 5 estrelas

Product is not what it looked like on…

Product is not what it looked like on ad - it is cheap material made in china.

2 de junho de 2026
Avaliação não solicitada
logotipo da Copenrain

Resposta da Copenrain

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@copenrain.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Avaliado com 3 de um total de 5 estrelas

already sitting in my cup holder

already sitting in my cup holder and i kept the black lid because the fit feels tight, not cheap loose like the grocery store vent clips i used before. the bottle looks heavier than it is, so moving it between cars was easy. scent is clean at first, a little stronger in a hot cabin, then settles.

2 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Your still THEFTS, your just stalling to run out your clock. Your product is garbage

You want to improve your service? Live up to what you promise people!

You didn't give me half of what I paid for, you are scammers and rip people off.

No mounting brackets, no instructions, no lighter jack just a bunch of wires and a screen.

Your thefts and I'll make sure to comment that every time I see one of your online adds.

7 de março de 2026
Avaliação não solicitada
logotipo da Copenrain

Resposta da Copenrain

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@copenrain.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

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