This company has stolen multiple business product photos, including my own: The Little Kitten Boutique. This is copyright infringement and is illegal and they are being reported. Those photos are not... Ver mais
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This company has stolen multiple business product photos, including my own: The Little Kitten Boutique. This is copyright infringement and is illegal and they are being reported. Those photos are not... Ver mais
A empresa respondeu
Costumi di ottima fattura, abbiamo preso naruto hokage e hinata per il Lucca comics. Consegnati in tempo erano praticamente perfetti, soprattutto quello di Naruto. Uniche cose da segnalare sono le ta... Ver mais
J'ai acheter le Cosplay de Hinata (mariage). J'ai pris l'assurance douane pour être tranquille mais j'ai quand même dû payer des frais de douane. Après avoir eu le service client, ils m'ont remboursé... Ver mais
Good website but very deceiving. It says delivery in 24 hours on the product page but when proceeding to checkout it says 8 to 15 days (both normal and express delivery). Plus, after adding a €26 ite... Ver mais
A empresa respondeu
We dedicate to a cosplay costume online store and always catch the latest trend in the market. Providing quality products at a great price; moreover, have been consistently focused elsewhere. Our goal is to offer one of the best customer experiences in the industry all while providing exceptional customer service. Good customer service to help you, whatever the problem is. Our Guarantee helps put the mind at ease -- if your order is not perfect, we will take the necessary steps to correct the issue. If you're confused about your size, we provide one-on-one advice. Our contact methods are multiple, our Email WhatsApp and Phone Calls are all available, serving customers all over the world, whatever you speak the language, we do our best to help you, give you our best service
NO.804,Floor 8th,Building 3, Phase 1, Dayuan International Center, Chengdu High-tech Zone, Sichuan, China, 610212 Cheng Du, Si Chuan, CN, 610000, Chengdu, China
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 24 horas
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Livraison standard facturée 19,74€ pour un achat de 28€, costume enfant poids très léger !!
Délai 10 à 16 jours ouvrables !
Après mon interrogation, j’ai reçu une proposition de ramener les frais à 13€ sans qu’aucun lien ou numéro d’appel me soit fourni, donc proposition non utilisable malgré mes messages.
Je n’ai donc pas eu d’autre choix que payer les 19€.
Je suis scandalisée par le prix exorbitant et non justifié des frais d’envoi. Je considère que ça n’est pas honnête.
Me encantó el disfraz de muy buena calidad. Entrega rápida y buena atención al cliente
Comunicazione molto facile, puntali e gentili, spedizione veloce. Il costume era proprio come in descrizione 👍
Trajes de calidad MUY superior a la media (sobretodo en trajes de Spandex/Licra, que es lo que yo pedi)
Hice ya 3 pedidos de trajes distintos (como unos 6 trajes), la calidad de la tela es muy superior a otras marcas o trajes baratos, se siente cómodo y los colores son mas vivos.
El envío standard es super rápido, pero el express es demasiado, lo pedi un Jueves y lo tenia el Lunes! Y yo vivo en España
La atención al cliente por WhatsApp es muy buena, hablan tu idioma, responden rápido y son muy atentos con los detalles que les digas (medidas, fotos, etc..)
Quien puntúa negativamente suele ser porque ellos se equivocan en medirse, y no quieren pagar un $, si cometes un error propio es normal pagarlo, ademas ellos me ofrecieron comodidades para el intercambio o cualquier fallo.
Espero que amplíen mas el catalogo para poder repetir experiencia!
WOW, OUR EXPERIENCE HAS BEEN GREAT!
THE COSTUME OF MILES MORALES FOR A CHILD IS GREAT. WE BOUGHT TXL (11 years Old 140 cm) it is ok because the size is correct.
They sent the order very quickly within 15 days.
Absolutely shocking customer service, I’ve ordered from these before & should have learnt my lesson but as they actually responded the first time I thought I’d try again!
Nope still no answer despite many messages sent, always say it’s not worth returning etc but then don’t reply when you want to go forward, DONT BOTHER!!!!!
Costumi di ottima fattura, abbiamo preso naruto hokage e hinata per il Lucca comics. Consegnati in tempo erano praticamente perfetti, soprattutto quello di Naruto.
Uniche cose da segnalare sono le taglie, noi abbiamo preso due taglie in più e comunque erano giusti.
Initially there was a small hiccup during the shipment of the item but these things can happen and thanks to a nice competent and professional person on WhatsApp we finally managed to get a fantastic Spiderman costume for my son!!
Thanks again for everything!!
Long live Cosplay and all the Staff!!
Muy buena rápida escelente calidad buen trato el disfraz precioso buenos detalles en cantada
Customer service rude and unprofessional! No timely shipping or responses! Took. Month and some change to refund me after they received my return!! Also kept a third of what I spent BUYER BEWARE
Great quality, came right in time, couldn't ask for anything Better honestly
My experience was great somehow this company manage to have my order before it’s actual delivery date which was Nov 2nd and had it deleivered by Oct 24th just in time for Halloween! The quality of these costumes are AMAZING I ordered the Naratu and Sasuke costumes for my 5year old & 7year old perfect fit with the kidsL and KidsS. You will not regret purchasing !!
Taille M qui correspond à une taille d'un enfant de 10 ans, aucun retour à la demande de retour de produit. a fuir, pas sérieux du tout
I bought 13 costumes from this online shop.
The delivery was faster than expected, the costumer service was amazing answering all my questions and the product is made of nice quality materials.
Couldn't be more happy.
Definitely gonna buy again from them!
Suit came in on time and size chart worked pretty well! I ended up having to pay for customs and duty (I got the duty insurance), and they reimbursed me for the duty charge and for half of the customs charge, which it sounds like they didn’t have to do! Would consider purchasing from them again.
The Superman costume was amazing. Great detail and high quality. 5’9” 205 and a large fit great
I can't recommend any more highly.
The outfit arrived in perfect condition and was true to the pictures.
The material used was very good quality & the colours vibrant.
Very happy with the kids spiderman costume. My 4 year old son is having a great time pretending to be spiderman and wants to wear it every day! It fits very well and is good quality.
Item arrived within the week exactly as advertised. Great costume, looks wonderful and sizing was perfect for my 10 year old daughter. Sz 150cm. Communication with the company was excellent (Ines - is amazing), very responsive each & every time! Will definitely purchase again in future.
Great service ! Great product! Excellent value! Website very easy to use.
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