CostumesLive Avaliações 140

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ho acquistato L ultimo costume di spiderman ottima qualità,cura dei particolari.,nonostante le festività natalizie ci sono voluti 17 giorni X la consegna come indicato da altre recensioni. Ho sempre a... Ver mais

Avaliado com 4 de um total de 5 estrelas

Good quality costume and good customer service. Quick response with WhatsApp chat/customer service. Costume came with vest, undershirt, and pants. My son wished the turtle neck part stayed on better/t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Attention! Supplied with a penis bulge. I can't use the product like this. I have to pay for the return myself. Disappointing. Achtung! Anzug wurde mit einer Penis-Applikation geliefert. Ich kann das... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've ordered a few superhero (spidey) costumes for our kids (ages from 4 to 7) here and so glad we did. The quality and fit looks perfect just like the real deal and so the kids love them. There was... Ver mais

Detalhes da empresa

  1. Loja de Fantasias

Escrito pela empresa

Thousands of vintage clothing items, including Vintage Costumes, Victorian Tea Dresses, Rococo Gowns, Gothic Bridal Dresses, and Baroque Capes, are popular in multiple countries…


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I am still waiting for my kids costume…

Costume live after I emailed them they had a representative contact me numerous times to make sure my order came on time before Halloween and they got it done and handled!very happy with the customer service and the costume it's self!started off Rocky but they got it handled for me!!I'll buy again from them!

19 de outubro de 2022
Avaliação não solicitada
logotipo da CostumesLive

Resposta da CostumesLive

Dear customer,
Sorry didn't reply you in time as there is a time difference between us. Sorry to make you wait. After reading your messages, we called you and sent you the logistics information by email. We also contacted the courier to urge your package. Accoriding to the logistics information, the package was delivered successfully. We do apologise for the inconvenience caused.
Best regards.

Avaliado com 1 de um total de 5 estrelas

Scam Company

I ordered a costume beginning of October around October the 11th 2022. I inquired to see if my costume will make it for halloween as the shipping said 8-10 days. The customer service agent replied with the tracking number which didn't answer my question as it did not work. I asked 3 more times and they still just sent me the tracking number. After thorough research I found the REAL tracking number and it might deliver November 7th or later. Incredibly unsatisfied and livid. Scam company. No one should be buying from here.

19 de outubro de 2022
Avaliação não solicitada
logotipo da CostumesLive

Resposta da CostumesLive

Hello there, due to Halloween season, we feel sorry we didn't reply you time. We feel terribly sorry about what happened. It was our fault that didn't deal with this problem properly. We don't wanna make you angry with us. I have asked our related staff for dealing with your package according to quick service. If it can't arrive before Halloween, we'd like to refund you shipping fee for compensation. If you want to return the package, after the package is delivered, you can apply for it on our website.

Avaliado com 1 de um total de 5 estrelas

Do not recommend to purchase from this store scam

The reviews aren’t real. Neither is their instructions on their page. I purchase something than tried canceling it right away. There was no way of me doing that. When i emailed them they responded the next day i guess they’re located in china. In their website it says once purchase you have a window of 24 hours to cancel and get ur money back. After that they dont refund the money. Instead of canceling my order with the email i sent the person ask why i was canceling it when i clearly asked to please cancel because i already had purchased from someplace else where shipping was free and i would receive it in less time. Its been 2 days they haven’t gotten back to me . I had to cancel the order with my bank. Awful store do not recommend ☹️☹️☹️

13 de outubro de 2022
Avaliação não solicitada
logotipo da CostumesLive

Resposta da CostumesLive

Dear customer,
Thank you for shopping at CostumesLive. We are sorry that we don't reply you in time due to weekends. Now we have helped you cancel the order and the refund will come to you soon. According to our cancellation polity, "All of our products can be cancelled until they are shipped. If your order is unpaid, you can easily cancel your order by yourself. If your order has been paid, you can contact us to cancel your order. Once your order has been shipped, it can no longer be cancelled." As you contacted us within 24 hours after you ordered, the refund will be full.
We do apologise for the inconvenience caused.
Best regards.

Avaliado com 1 de um total de 5 estrelas

Very difficult to return a purchase

Very difficult to return a purchase. These reviews on here can't be real! I call BS...

12 de outubro de 2022
Avaliação não solicitada
logotipo da CostumesLive

Resposta da CostumesLive

Dear customer,
We appreciate you buy our product and trust us. We are sorry to hear that you are unsatisfied with our return service. If you want to return the package, you can apply for it on our website. After we receive the application, we will tell you the return process soon. If you have any problems about return process, you can contact us at any time and we will try to help you solve the problem.
Best regards.

Avaliado com 5 de um total de 5 estrelas

Fabulous regency style dress

Ordered for a regency themed party and the dress didn’t disappoint! Great quality fabric and cut for a ‘costume’, looked fantastic.
Delivery was much quicker than expected & all hassle free.
I was even texted to make sure that my measurements were accurate.

10 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Service schnelle Lieferung

Tolle Kostüme sieht sehr gut aus. Der Sevice war klasse. Erst hat man uns nochmals nach den Körpermassen gefragt und die Grösse des Kostüms abgestimmt. Lieferung kam sehr schnell. Kundenservice hat auch nochmals nachgefragt, ob wir zufrieden sind. Alles perfekt :o)

17 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy boy happy mum

I was slightly apprehensive as this was more expensive than I’d usually pay out for a child’s costume. But when it arrived I was absolutely thrilled with the sizing, quality and speed of the delivery. My little boy has not taken it off! He absolutely loves it and it’s worth every penny. Would purchase from this company again in future :)

3 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Completely satisfied

After conversations with the vendor we were finally able to receive the Shoes after they were shipped by any other way than the United States Postal Service. The complete fault belongs to the United States Postal Service. Thank you costumes alive for your services and look forward to doing more business in the future. Thank you again

29 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great costume and service

I ordered a costume for my sons birthday, he absolutely loves it! Great quality and amazing service. Love the personal touch of the message I received to ask if everything was ok with receiving my order. Would definitely purchase again. Thank you 😊

8 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality and sizing

This is my second order and again the service was outstanding! The costumes fit better than any others. Definitely worth spending the extra little bit as these costumes are great quality. Will be buying again no doubt

7 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Alles Super

Lieferung schneller als gedacht. Qualität und Größe super. Sogar der Kundendienst fragte nach ob alles i.O. ist 👍

24 de junho de 2022
Avaliação não solicitada

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