Cote Avaliações 

885
O TrustScore é 2.5 de um total de 5

2,3

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Avaliado com 2 de um total de 5 estrelas

I used to like going to Cote St Pauls and have been there many times over the years. This time i had to leave my table to chase up on my wine order half way through my meal as wasnt delivered and agai... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Sadly I can’t leave a no star review. Was given a cote voucher as a gift First experience was awful, fish was raw and bloody. Manager ended up giving us the meal for free it was so bad. Second a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cote - Chester We held our Wedding reception upstairs in the Chester restaurant on 3rd July 2026. We dealt with Carolina from booking several months before right through to the actual... Ver mais

Avaliado com 2 de um total de 5 estrelas

I am a supporter of Cote. It normally delivers exactly what it says on the label. Not today though. Lunch @ 1320 x 2. My simple Caesar was not even simple. The lettuce was not baby gem, no cheese, no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Restaurantes e Bares

Escrito pela empresa

French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

885 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

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2,3

Todas as avaliações

(885)

238 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Cote robbery

Onion soup 95% thick onion 5% liquid soup awful.
Crab pate with a little white bread un taosted awful.
Prawn starter swimming in 70% tastless water.

Bill for 4 approx £450 .

Extremely over priced and ridiculously poor quality and content of food ,avoid.

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for sharing your feedback. We’re really sorry to hear we let you down. This isn’t the experience we aim to deliver, and we’ll be using your comments to help us improve.

Avaliado com 1 de um total de 5 estrelas

Worst Christmas Dinner EVER!

Normally Côte is fine -good for breakfast. However - went to Cote Bournemouth for Christmas Day dinner (which was almost £90). Whilst the service was good/friendly the food was atrocious / worst Christmas dinner it has ever been my misfortune to consume. Starter was some kind of goat’s cheese and beetroot - presentation looked like baby food or something a dog would regurgitate. Tasted just as bad, so only had a couple of mouthfulls. Main course was turkey ballotines - which arrived lukewarm, so cold by the time I finished. Potato rostis were burnt. Christmas pudding served cold (so incredibly dense/dry) accompanied by some type of shavings, which did nothing to add much needed moisture. Mincepie and cappuccino at the end were the only things I actually enjoyed - couldn’t wait to leave to be honest.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

We’re really sorry to hear about your experience, especially on such an important day. This isn’t the standard we aim to deliver, and we appreciate you sharing this feedback. Please could you contact us directly at reviews@cote.co.uk so we can look into this further for you.

Avaliado com 2 de um total de 5 estrelas

Christmas day at Cote Chichester

On Christmas day this year I visited Cote Chichester where the serving staff were attentive, polite and pleasant; within a few minutes of being shown to our table and making ourselves comfortable we were offered our complimentary glass of fizz. However, when I visit a restaurant I'm usually offered water and a viewing of the wine list but neither of these were proffered despite my noticing that other tables had bottles of water and glasses of wine. Yes, I could have asked but my two guests decided to settle for the complimentary fizz whereas they usually enjoy wine with their meal.
This leads me to my Christmas day order of Roast Turkey Ballotine, which is stuffing with turkey wrapped around, but as it transpired the serving was about six thin slices containing a ratio of approximately four stuffing to one turkey. This was accompanied by a few vegetables and a pig in blanket. Along with the starters, which my guests agreed were tasty albeit scrimpy, cost £106 per head and while this is about the rate for the Christmas day restaurant meal I feel the quality and quantity did not meet expectation. My suggestion is that the Cote Chichester management and chefs visit Brasserie Blanc Chichester on Christmas day to learn how to do the job properly

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

We’re really sorry to hear about your experience, especially on such an important day. This isn’t the standard we aim to deliver, and we appreciate you sharing this feedback. Please could you contact us directly at reviews@cote.co.uk so we can look into this further for you.

Avaliado com 1 de um total de 5 estrelas

1 hour 10 mins for food !

Good food choices but drinks very expensive

Had to wait over 1 hour 10 mins for food - restaurant was only half full - don’t think having a Xmas menu works as kitchen clearly couldn’t cope ?

But surprised they now allow dogs ( not just guide dogs) in. Son has dog allergy so made him feel uncomfortable as 2 dogs near us !!

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for your feedback, and we’re really sorry to hear about your experience. We understand how frustrating the wait must have been, especially at a quieter time. Regarding dogs, we do have designated areas for them in some of our brasseries, and we’re always happy to seat guests away from these spaces whenever needed. Your comments are appreciated and will be shared with the team so we can improve.

Avaliado com 1 de um total de 5 estrelas

Can't rate it any lower !

Can't rate it any lower !! Absolutely shocking - checked in early for a special meal.with grandchildren. Main meal for one of the children not even made - had to request it x4 times before anything was served! Never recommend it to anyone. - Woking is definitely NOT king!

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Sorry to hear this - we'll speak to the team directly, see what went wrong and ensure the matter is addressed. Thanks for sharing your experience.

Avaliado com 3 de um total de 5 estrelas

So disappointed with the new menu

I have loved Cote loyally for over a decade. Always delicious food, top quality ingredients and so well cooked. So disappointed with the new menu. Really hope management realise what they’ve done and return back to the classic French delicious food.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for taking the time to feedback. We’re sorry to hear this new change has not been to your taste, however we’re working hard towards a bright future for our brasseries and this menu is something we’re really proud of. The same excellent sourcing, recipe development and more has gone into it as always. We’ll be sure to pass the feedback along and hope you come back again soon - we'll be here for you when you're ready .

Avaliado com 1 de um total de 5 estrelas

Who destroyed Cote restaurants?

We have been loyal customers of Cote in Sloane Square, Chiswick and Turnham Green for 10 years. However, or experience in Sloane Square on Friday 19th means the company has lost our loyalty and our business.

Normally full on a Friday at 21.00, restaurant was half empty.

We become painfully aware of new ownership.

The menu was a shock, removing all our familiar and reliable meals.

The waiting staff did not understand English and failed to record an order for burgers. 20 minutes later we were told the kitchen had no more burgers.

My main course has arrived and was finished. Nothing had arrived for my dinner guest. A starter was offered after 20 minutes.

We heard two other guests complaining to the manager.

Our bill was cancelled and we left the Sloane Square restaurant.

I understand the new owners run fast food operations like TacoBell. What a mistake to run Cote along similar ideology.

We will not be repeating the experience.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for your comments. Please contact us directly on reviews@cote.co.uk with your full contact details and reservation information so that we can investigate. Considering you're a lover of Cote, we hope you'll continue to be a valued guest of ours and give us a chance to fully investigate and restore your faith.

Avaliado com 3 de um total de 5 estrelas

Poor show

Have been attending Cote in Winchester for many years but yesterday the service was shocking.
Surly rude waitress, another who asked if we wanted cranberry sauce three times but never brought it and the waiter that missed one person paying for the bill (we split between 9 of us) and charged another for two. I get that it's a busy period, but it's not hard to be nice and serve professionally. I wont be back despite the food being delicious.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Sorry that a couple of mistakes with service let us down this time - we hope as a regular, you'll kindly forgive us for this one-off incident and understand that humans can make mistakes from time to time and that you continue to support Côte Brasserie.

Avaliado com 2 de um total de 5 estrelas

Two stars, one for being open and one for staff

Two stars. One for being open and one for the staff.
Have never been to a Côte before. Visited the Blackheath branch.
Ordered Steak and frites. The steak was smaller than my hand and the frites were clearly frozen chips (Iceland possibly?) My friend had a Pork Belly which she says was acceptable. One bottle of wine, no dessert or starters, presented with a bill for £100.
The staff were friendly and helpful but the food was amerturish and massively over priced for what it was
Paid and left, not to return.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Sorry you let dissatisfied on your first visit to Côte Brasserie. We 100% guarantee our frites are not from Iceland and are pleased your friend enjoyed our iconic Pork Belly. Our steak frites is 5oz, noted as such on our menu, sorry if this is not the weight you expected. We'd like to think you'll view it as a one-off and come back again soon for friendly service and maybe a starter/dessert.

Avaliado com 2 de um total de 5 estrelas

Cote is no longer French-themed !

We have been dining out in the Cote restaurant chain for around 20 years and have thoroughly enjoyed the ambiance, quality of French-themed cuisine, menu selection and professional management, kitchen and waiting staff.
Unfortunately, a recent dinner at a Cote restaurant revealed just how far this restaurant group has deteriorated, following the acquisition by the Karali Group in October 2025, a family-owned business led by Salim and Karim Janmohamed.
A much-reduced menu offered simplistic, small and over-priced, low-quality food, presented in an insultingly amateurish fashion. While staff were friendly, they indulged in loud, unprofessional banter across the room. This is certainly not the “French-inspired dining” promoted by the company,
This restaurant group sadly now displays all the typical early warning signs of a chain most certainly doomed to failure by cost-cutting, over-pricing, inferior food and a total lack of understanding of the the palate and preferences of their typical, long-standing and loyal customer base, who enjoyed the excellent cuisine.
The end of an era ………..

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for sharing your thoughts and for being a loyal guest over the years. We’re truly sorry your recent visit didn’t reflect the French-inspired dining experience you’ve enjoyed with us in the past. Your feedback on the menu, food quality, and atmosphere is invaluable, and we’ll be reviewing it carefully with our team. We hope you'll continue to visit us.

Avaliado com 2 de um total de 5 estrelas

What has happened to Cote?

What has happened to Cote??

Loved visiting both Cardiff central and Cardiff bay, but not anymore!

Appreciate it is Christmas time, but Cote is used to being super busy all year round!!

Firstly service - it used to be so attentive, but the staff seem so unhappy and some have been down right rude with awful attitude, how are these people employed when they have no manners or customer service skills??

Cutlery had food on it and the waiter looked at me as if I was stupid when I asked for clean cutlery!

Food - took ages to come and had to ask for every course (even the drinks) - food choice so limited and not the same quality/standard as Cote used to serve which is so disappointing! Never worth the money we paid!

Will not be returning!!!!

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

So sorry to hear of this experience, please reach out to us on reviews@cote.co.uk so we can follow up with the team in detail and make things right for you.

Avaliado com 1 de um total de 5 estrelas

Visited the Cote restaurant in…

Visited the Cote restaurant in Edinburgh for breakfast. It was appalling. Nothing that was served to us was correct as they had run out of bread and other ingredients. We also waited over 25 minutes and food only arrived when I asked the waiter what was happening. When it arrived it was poor quality and cold.

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi Rani, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.

Avaliado com 1 de um total de 5 estrelas

Defrosted meat quality

The Christmas special was served with the meat still frozen inside. It tasted like defrosted meat, which is unacceptable for a meal at this price point. A real letdown. Whole dish felt cold .
There was always a hint of a truly bad, sewage-like smell constantly wafting from the back area, making the property feel unhealthy and deeply unpleasant.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for your comments. Please contact us directly on reviews@cote.co.uk with your full contact details and reservation information so that we can investigate.

Avaliado com 1 de um total de 5 estrelas

What has happened to this place

What has happened to this place. Was always reliable for a good, not overpriced lunch. Was there yesterday with family. The menu is different and prices. The food was pretty bad. The mussels were awful. Cracked shells and tiny. The staff were really great. I felt sorry for them having to serve this food.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

We’re really sorry to hear your meal wasn’t up to the standard you and we expect. Thank you for letting us know — we’ll use your feedback to improve. We’re glad you found the team great and hope we can give you a much better experience next time.

Avaliado com 2 de um total de 5 estrelas

Regular customer now won't be going back

My husband and I booked a table for a special wedding anniversary and noted this in the booking request. When we arrived there was no mention of this by the staff and the restaurant was not busy.
Our meal started out OK and we both liked our starters. But then it all started to go downhill.
My supposedly vegetarian main was served and tasted of meat; clearly the vegetables had been cooked either next to frying meat or in a less than clean pan. The server asked if I wanted a replacement but I didn't want to make a fuss because it was a special evening for us, so asked if I could just have some chips instead so I would be eating my main alongside my husband. My husband wasn't terribly impressed with his chicken which wasn't served nicely as it looked as if it had been thrown onto the plate.
While we were eating our main courses, we saw a party of 4 at the table next to us asking where their chips were but, when their chips finally arrived, everyone had finished their meal and their chips were cold. I hope that my chips weren't intended for their table!
Anyway after we'd finished our mains, we wanted to order our pudding but waited at least 20 minutes for someone to notice that we wanted to order. A different server finally came up and, as I didn't know what to choose, I asked for a recommendation from the server. I explained that I liked dark chocolate and asked for the most chocolatey pudding. She recommended I pick the chocolate praline tart. My husband chose the chocolate fondant. Sadly, my pudding was definitely not very chocolatey but I ate some of it.
However, my husband's pudding was served cold. Now, we have been to Côte many times over the past couple of years and, on the 4 occasions when we have ordered chocolate fondant, it has been served cold. So this is clearly an ongoing issue. On 2 occasions we asked for a replacement which arrived at the perfect temperature. So you would have thought that the restaurant would be aware that they're sending out cold chocolate fondants and work to avoid this.
After we'd finished the original server came to clear our table and asked if we'd like coffee or anything else and we said no thank you. We expected him to return to ask if we wanted the bill but after 30 minutes waiting for this to happen, I gave up and got up and asked to pay. This process also took a while.
Now I didn't jump straight here to write a review as I thought I'd go in and speak with the management and give them our feedback and explain we were disappointed and why. We like Côte and wanted to give them a chance to improve. The manager seemed very concerned, almost dramatically so, and acknowledged they had an issue with late serving of chips and also that they were already aware that chocolate fondants were being served cold (so why had they not taken corrective action on this???). He finished by saying that he would send me an email to follow up and thanked me for coming in rather than giving them a bad review.
However, he sent no email. I have waited 2 months in case it was on his to-do list and he was just busy but he clearly was all words and no action.
So I now don't believe that Côte actually care about improving food or service and, as a result, we haven't been back and have no intentions of going back. I guess the good that comes out of this is that the other restaurants in Winchester are going to benefit from our custom :)

Note their reply: We have received so many apologies from Côte over substandard food or service over the past 2 years but their apologies are clearly meaningless since they don't do anything to put right their mistakes (which have been the same ones, over and over again). You have lost our business now for good based on this apology which is clearly only lip service.

25 de outubro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

We’re truly sorry your anniversary meal wasn’t the special experience you deserved. Please accept our sincere apologies — we know how important occasions like this are, and it’s clear we let you down. Your feedback has been taken to heart, and we’re working with our team to make sure this doesn’t happen again. Thank you for sharing your experience with us.

Avaliado com 1 de um total de 5 estrelas

Cote Cheltenham

My friend and I were extremely disappointed with our recent visit to Côte Cheltenham. Despite arriving for our 6:00pm reservation to a very quiet restaurant, the service was disorganised from the outset. Staff seemed more focused on preparing for a large party due later in the evening than on serving the handful of guests already dining.
Due to the large party we consciously ordered our desserts at the start of the meal to make it easy for them. Yet after our mains were cleared, a waiter still came over to ask if we “wanted to order dessert.” No one appeared to know what had been ordered, and communication among the team was clearly lacking, with waiters wondering aimlessly round the restaurant. We chased numerous times for where our desserts were with the same waiter, to be given a variety of excuses.
It took 25 minutes and 2 desserts eventually arrived, we were given two pain perdu instead of one pain perdu and one chocolate mousse. Shockingly, the waiter implied that we must have been mistaken, even though we had clearly stated our order from the start and had a receipt for it on the table. After further delays, a manager finally informed us — for the first time — that the chocolate mousse was unavailable.
Having already paid, due to needing to leave for an event and assuming that our food was on the way, we then had to request a refund for the dessert we never received, only to be told it couldn’t be processed in the restaurant. We were instead advised to pursue it via head office, which was far from convenient given we were already late for another engagement.
What should have been a relaxed pre-Christmas catch-up was overshadowed by poor communication, slow service, and a lack of accountability. Sadly, this experience fell far below the standard we expected from Côte, we are yet to hear anything despite submitting a complaint on their website.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi Charlotte, thank you so much for your review, we are sorry to hear of the issues on your visit, we can see this has been resolved by our team directly. We do hope you will chose to dine with us again soon.

Avaliado com 2 de um total de 5 estrelas

Something has changed at Cote!

I have always enjoyed Cote over quite a few years but my experience yesterday was a bit disappointing. Booked for 2:30 and when we arrived we were told that it would be 15 mins to get into main restaurant or we could have table by the door which I accepted due to time constraints,
The ladies who attended to us were very good and courteous but we were also attended by a fellow in a puffer jacket who looked like he had just walked in off the street which was rather odd and another fellow walking round with headphones on!
Food was good but menu not as varied and no set lunch that we could find. Unlikely to return!

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for giving us a rating based on your experience. We're sorry to hear that you were left disappointed by some aspects of your visit this time. We'll be sure to share this with the relevant teams and are confident it's a one-off. Considering you're a lover of Cote, we hope you'll continue to be a valued guest of ours and give us another chance.

Avaliado com 1 de um total de 5 estrelas

Our first visit to Côte Bath

Our first visit to Côte Bath, and the promised voucher for 2 free glasses of fizz was a waste of time. Reservation for 1.15, so not late in the day and they had run out of fizz, we were offered 2 glasses of rose which was poor quality and a very small quantity. The waiting staff were good and friendly but the supervisor on our floor looked like she really didn’t want to be there, no service with a smile, very off putting won’t eat there again

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management team and we do hope you’ll continue to be a valued guest of ours.

Avaliado com 2 de um total de 5 estrelas

Went for lunch today

Went for lunch today and chose the Christmas menu at £47 with 1 glass of fizz included. I'm really disappointed, the portions were disappointingly small. I didn't like the starter, chevre with beetroot, it looked a mess and was struck at the small portion and then had a steak which was average, I hadn't realised that there was an extra £8 charge for steak. My dessert was also disappointing - a chocolate sponge thing served with a tiny tiny portion of cream and berry compote. So my friend and I paid over £60 each (no drinks, just "tap" water) which is a lot for me, unless I'm just out of touch, so I won't be visiting again. It's such a shame, I had a lovely meal there a year or so ago and was happy with the price and quality.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi Nicola, thank you for your review. Sorry to hear you’ve been left feeling disappointed with your meal - we hope you raised this with the manager on duty so they could make things right for you. We'll use your comments constructively, and hope you will visit us again soon.

Avaliado com 1 de um total de 5 estrelas

Misleading on the app

Beware the app stating you get a 'stamp' for every £20 spent, it should read only one stamp per visit if you spend more than £20.! Extremely misleading, the menu is now awful and more expensive and not value for money

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for your comments, which we'll use constructively, and value.

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