Cote Avaliações 

885
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I used to like going to Cote St Pauls and have been there many times over the years. This time i had to leave my table to chase up on my wine order half way through my meal as wasnt delivered and agai... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Sadly I can’t leave a no star review. Was given a cote voucher as a gift First experience was awful, fish was raw and bloody. Manager ended up giving us the meal for free it was so bad. Second a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cote - Chester We held our Wedding reception upstairs in the Chester restaurant on 3rd July 2026. We dealt with Carolina from booking several months before right through to the actual... Ver mais

Avaliado com 2 de um total de 5 estrelas

I am a supporter of Cote. It normally delivers exactly what it says on the label. Not today though. Lunch @ 1320 x 2. My simple Caesar was not even simple. The lettuce was not baby gem, no cheese, no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Restaurantes e Bares

Escrito pela empresa

French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

885 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(885)

237 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Rubbish

Rubbish
Don’t go expensive for what it is . Both had awful stomachs after the meal . Didn’t get the Free fizz voucher after asking if would be ok so an extra £16.70 then second choice of meal first wasn’t available, watch out they then charge 10% service charge for two people . I could go on …….

2 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sadly I can’t leave a no star review

Sadly I can’t leave a no star review. Was given a cote voucher as a gift
First experience was awful, fish was raw and bloody. Manager ended up giving us the meal for free it was so bad. Second attempt to spend vouchers, quality of food was very poor and again given a free meal as it was so bad. Both times the manager offered this without me asking, In a final attempt to spend vouchers went today n had the tuna salad. Tuna was hardly warm and cooked to what I can only describe as leather. How hard is it to make a tuna Nisoise salad?? Leathery tuna, cold boiled egg, one chopped up potatoe, 3 fine beans, one olive and a lettuce that had been quartered with the end still on it
The only consolation was the passion fruit mocktail which was lovely.
In general though the ingredients a far below standard( flowery tomatoes) and the I don’t believe any chef would put that kind of food out n think it was acceptable, seemingly cote do.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cote

Cote - Chester
We held our Wedding reception upstairs in the Chester restaurant on 3rd July 2026.
We dealt with Carolina from booking several months before right through to the actual reception itself.

What can I say other than superb!!

We chose the venue because of her professionalism and helpfulness and she was amazing!
Fantastic communications throughout, helped us plan the actual event, put decorations up for us exactly as we requested as we didn’t have time in the end, organised the guests, the staff team serving the food and drinks on the day, who were fantastic as well.
She dealt with the cake delivery and presentation, timed the toasts and fizz, everything.
All of the staff team were brilliant, whenever we contacted them or visited, nothing was too much trouble and the food on the day was great.
Cannot recommend the team and the venue enough.
Carolina especially was a complete Godsend. She told us she would sort everything and we could just sit back and enjoy the day and that’s exactly what she did.
We wish we could do it all again.

We’ll definitely be back for meals in the future.
Thanks again to the whole staff team.
Lesley & Monika

3 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What a fall from grace… this ranks as…

What a fall from grace… this ranks as my worst meal anywhere in 2026 and I eat out 10 times a month. Begin with the welcome, the Maitre D, was on a private so just pointed at a table. We should have left, staying was our mistake. We ordered some drinks, a minute steak and fries and two vegan burgers. The steak was tolerable. The vegan burgers were grey and entirely without flavour served in a brioche bun with a smear of something oily and a wedge of cabbage that had been dipped in mayo (rather than little gem lettuce… they had apparently run out and made an uninvited substitution. Initially they told us it was lettuce (it so wasn’t) and the sop was that we only paid for one when I challenged the quality of the food. Next time don’t grab your Cote, just run!

28 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi, thank you for your feedback. We're very sorry to hear about your experience and disappointed that both the food and service fell so far short of expectations, particularly the quality of the vegan burgers and the uncommunicated substitution. We'd be grateful if you could send a copy of your bill along with this review to reviews@cote.co.uk so we can discuss further how to make things right. Thank you again for taking the time to share your comments, and we'll use your feedback to improve and do better next time.

Avaliado com 2 de um total de 5 estrelas

I used to like going to Cote St Pauls…

I used to like going to Cote St Pauls and have been there many times over the years. This time i had to leave my table to chase up on my wine order half way through my meal as wasnt delivered and again to get the final bill. The service charge is automatically added to the final bill. I requested that the charge was removed, the Maitre'd was quite huffy and didnt seem interested. What a shame this flag ship well located restaurant has fallen so far and i was amazed to see the Trust Pilot reviews regarding the chain. After many years wont be returning to Cote again.

27 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management team and we do hope you’ll continue to be a valued guest of ours.

Avaliado com 1 de um total de 5 estrelas

Avoid the Windsor/Eton branch near the…

Avoid the Windsor/Eton branch near the bridge, got severe food poisoning from having a Sunday lunch.

26 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

"Hi, sorry to hear you've been feeling unwell. To discuss your experience in detail, please kindly contact us directly via email on reviews@cote.co.uk, with the time, date and location you dined so we can help you.

Avaliado com 1 de um total de 5 estrelas

A disappointing experience at Côte…

A disappointing experience at Côte Brasserie Wimbledon
Jul 2026 • Friends
An astonishingly disappointing experience at Côte Brasserie, Wimbledon

I have never before been served what was described as a panko-crusted plaice fillet, only to discover that there was no fish inside the breadcrumb crust at all.

The waiter/manager serving us was dressed in what appeared to be his normal everyday street clothes: a dark printed shirt over a rather worn-looking pair of trousers. This did not suggest the professional impression one would expect from a restaurant of this type. Far from it.

I ordered the Plaice Frites, described as panko-crusted fish fillets with crushed petit pois, house-made tartare sauce and free-flow frites. When the dish arrived, I tried to peel off the breadcrumb crust to check the fish. To my complete surprise, the breadcrumb coating was empty — there was no fish underneath it. I called the waiter/manager and showed him what had been served, and asked him to take it back to the “chef??!"

I then ordered the Breton Fish Stew, described as containing mussels, prawns, sea bream and new potatoes in a tomato, white wine and chilli sauce. Unfortunately, there was no noticeable chilli, only a small sliver of white fish and three small prawns. No side plate was provided for the empty mussel shells. The two pieces of toasted baguette served with it, were burnt on the side and served without butter, nor garlic.

My friend ordered a burger, without the Comté cheese. It arrived with over-cooked browned onions, mayonnaise and pickled cucumbers. That was so below par, that he only managed to down a part of it.

The overall experience was extremely disappointing, to say the least. The food did not live up to its descriptions nor to our expectations; the portions were underwhelming, and the service and presentation fell well below what one would expect from a restaurant such as Côte.

Sadly, this was a very poor experience and not one we would wish to repeat.

25 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi, thank you for your feedback. We are so sorry to hear of what you describe, please rest assured that we have received your email and we will be in touch directly soon.

Avaliado com 2 de um total de 5 estrelas

Sat evening at Cote Chester

Went to Cote tonight in Chester very disappointed
food was good but extremely small potions and it is very expensive we only had 1 starter and 2 mains
Starter was the soufflé it was so small
No vegetables accompanying
Mains they are extra
Had 1 soft drink each bill came to over 74 pound left feeling hungry but wasn’t going to pay nearly 9 pound for a minute pud
Service was Ok staff were friendly
Not good value at all

25 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi, thank you for taking the time to share your feedback. We're sorry to hear you felt the portion sizes and overall value didn't meet your expectations, although we're pleased to know you enjoyed the food and found our team friendly. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.

Avaliado com 2 de um total de 5 estrelas

I am a supporter of Cote

I am a supporter of Cote. It normally delivers exactly what it says on the label. Not today though. Lunch @ 1320 x 2. My simple Caesar was not even simple. The lettuce was not baby gem, no cheese, no anchovy & half a boiled egg. Just not good enough & returned to the kitchen. The chef should never have allowed it to go out & the servers should have known better. Is this a sign of where Cote is going in a competitive Guildford world. If it is there is a serious problem.
This is a genuine criticism..,not a competitor!

22 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.

Avaliado com 5 de um total de 5 estrelas

Cote Wokingham is exceptional

Cote Wokingham was exceptional as always. Serena and team always on top of everything and the food, wine and service were excellent. We loved the new menu! Will return soon!

21 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi, thank you so much for your wonderful review! We're delighted to hear Serena and the team made your visit so enjoyable and that you loved the food, wine and our new menu. We'll be sure to pass on your kind words, and we look forward to welcoming you back again soon.

Avaliado com 5 de um total de 5 estrelas

Visited today there were 4 of us

Visited today there were 4 of us. We had the set menu it was excellent and well priced service good too very cool and really enjoyed the food

15 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for your wonderful feedback! We're delighted you enjoyed both the food and service. The team will be so pleased to hear your comments, and we look forward to welcoming you back soon.

Avaliado com 1 de um total de 5 estrelas

Henley branch food very disappointing.

Visited the Henley branch and was very disappointed. I ordered Plaice Frites,
Panko crusted fish fillets, crushed petit pois & housemade tartare sauce with free-flow frites
Sounded good but fillets is plural implying more than one. The one that was served was very small and it was difficult to find any fish within the thick crust of panko and when I did find some fish it was an unbelievable colour for plaice. It was brown! The peas on the other hand were delicious and service was pleasant. Don't think I'll bother again though.

14 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for your feedback. We're sorry to hear the dish did not meet your expectations, although we're pleased you enjoyed the peas and found the service pleasant. We'd appreciate the opportunity to discuss your experience further, please contact us at reviews@cote.co.uk.

Avaliado com 1 de um total de 5 estrelas

One star only because zero stars isn't…

One star only because zero stars isn't an option!
I visited Côte St Christopher’s Place on Saturday 11 July with three friends after a shopping trip to London. We wanted to finish our afternoon with what we expected would be a lovely dinner and a bottle of wine at a restaurant that has previously been reliable and consistently good.
The restaurant was not particularly busy, either outside or inside. Despite the warm weather, we chose to sit indoors to benefit from the air conditioning.
Unfortunately, the experience went downhill almost immediately. We stood at the entrance for around five minutes before anyone acknowledged us and showed us to a table. Once seated, we waited a further 15 minutes before having to ask someone if we could order a bottle of wine, some water and a large glass of ice.
Our bottle of Mirabeau Azure Rosé (£41) eventually arrived after another 10 minutes, but it was disappointingly warm. When we mentioned that it wasn't chilled as we would have expected, the waiter dismissively told us it had come straight from the fridge and merely added more ice to the ice bucket.
To make matters worse, the glass of ice was small and most of the cubes were frozen together in large clumps, making them difficult to use. We had to request more ice.
After pouring our own wine, we then waited another 15–20 minutes before anyone came to take our food order. By this stage, we had been sitting there for well over half an hour and had completely lost confidence that the food would arrive within a reasonable timeframe. We therefore decided to pay for the wine and leave.
When the bill eventually arrived, we were charged £51.70, which included a 10% service charge. When we asked for the service charge to be removed, the waiter explained that he was the only waiter working. Realy no sympathy with that situation, poor staffing levels are a management issue and should not become the customer's responsibility.
The service charge was eventually removed, although we still ended up paying £47 for a bottle of rosé, water and a thoroughly disappointing experience.
It's such a shame, as Côte has always been a dependable choice in the past. However, on this occasion the service was appalling, and judging by other recent reviews, we are clearly not alone in feeling that standards have slipped.
On a positive note, we found another restaurant just down the street where the food, service and staff were exceptional, and it completely salvaged our evening.
Sadly, we won't be returning to Côte.

11 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi, thank you for taking the time to share such detailed feedback about your recent visit to Côte St Christopher’s Place. We’re really sorry to hear about the disappointing service and delays you experienced - this is not the Côte service we aim to provide. We’ll make sure your comments are used to address these issues with the team and improve going forward. We do hope you’ll consider giving us another chance in future, and thank you again for your comments which will help us do better.

Avaliado com 1 de um total de 5 estrelas

Terrible DONT GO

Terrible ! Steak was cold and hard drinks were not what they were on the menu ?! When server got drink wrong added it to bill and also GUESS WHAT : £21 QUID SERVICE CHARGE ?!!!!! 220 quid for 2 small steaks a calamari two prawns and a few drinks ?!!!

11 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi Mark, thanks for the review, sorry to hear about the issues you describe. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk

Avaliado com 1 de um total de 5 estrelas

Pretty awful really at Cote Clifton Bristol

Pretty awful really at Cote Clifton Bristol on Wed July 8th at 0810 for breakfast with a friend. The place was empty but it took quite a while for the only person there to take our order for two basic breakfasts. We must have then waited another 20 minutes to get our food.

Meanwhile the three outside commercial sized bins bins were emptied and to my horror they were then trundled through the restaurant into the kitchen area.

There was nothing special about my £15 breakfast, 1 egg, 1 sausage, a few mushrooms, half a tomato and a bread brioche, warm rather than hot on a warm plate. Tea was extra. My friend paid I did not see the final bill but I guess for two it was around £40. Compared with the 'Spoons' £3.19 breakfast deal plus £1 for unlimited coffee served within 10 minutes it was a rip off.

Friends told me since the takeover Cote had gone down the pan...in this case the frying pan!

8 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for taking the time to share your feedback. We're very sorry to hear your breakfast visit didn't meet your expectations. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.

Avaliado com 2 de um total de 5 estrelas

We ordered the 'new' brunch burger…

We ordered the 'new' brunch burger which we ordered at 10.45am. We were told it was only served from 11.30am. We explained that that wasn't stated in the promo email we received,
Whoever took our order said he would check with the kitchen staff but that it should be fine to order earlier. There was no mention that it wouldn't be Ok. We had to ask where our food was. They made us wait 45 minutes for our breakfast, which coincidentally didn't arrive until 11.30am. It was far from busy either! Our son's order was incorrect and the buns were not brioche buns as stated in the email. False advertising or many levels.
We all agreed the service and the quality of the food was below standard. We won't be returning there any time soon, even though we have been going there for around 14 years and we had my husband's 50th birthday celebrations therel
We also went there for dinner recently and it was very poor. My son's order was wrong on this occasion too. Sadlv, when Gheorge and his team left, it all went downhill. Whoever you have working in your kitchen at Reigate needs a talking to, because you don't come down into the restaurant and walk past the customers you are keeping waiting for so long! Côte, I really hope vou take this feedback on board, as you have lost us as customers and we certainly won't be recommending you any time soon.

5 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for taking the time to share your feedback. We're very sorry to hear about your recent experience. We understand a member of our team is already in contact with you directly to discuss your experience further, so they'll continue to assist you there.

Avaliado com 2 de um total de 5 estrelas

Good food POOR service

Good food, poor service!
Had good meal but trying to order dessert very poor service and that was from lady on front desk! Some staff wandering around or some on their phones, when finally got attention told to wait, so much for customer service when challenged she said had to see to someone else who had just walked in, forget that she had been playing with her phone and the customer who has been there for over an hour but suddenly she becomes attentive and vocal when I complained to another member of staff!
Cote you need to do some training in your Barbican restaurant!!

8 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for taking the time to share your feedback. While we're pleased to hear you enjoyed the food, we're very sorry to learn about the service you received. This is not the standard we strive to provide, and we'll ensure your comments are shared with the restaurant management team so they can investigate and address the concerns you've raised. We do hope that you'll join us again soon.

Avaliado com 2 de um total de 5 estrelas

Terrible Management

Had lunch at the Shrewsbury branch 6th July. Was given incorrect information by waitress which incurred us paying more than we should have done, even though the manageress informed her that she was incorrect,( unaware to us until later), whilst the correct information was not relayed to us, resulting in a higher bill than necessary. The pasta dish was lukewarm and on requesting parmesan it arrived when the meal had been half consumed and we were charged extra for it. Extra fries took ages to arrive as did my beer. I could go on. But at the end the manageress was very rude and unhelpful not wanting to admit fault. Then they had the check to add a Service Charge

6 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Hi David, thanks for the review, sorry to hear about the issue you describe. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk

Avaliado com 1 de um total de 5 estrelas

Customer service???? I think not.

Sent three separate messages to the Salisbury branch of Cote Brasserie. None were either acknowledged or answered. Customer service?? I think not.

6 de julho de 2026
Avaliação não solicitada
logotipo da Cote

Resposta da Cote

Thank you for taking the time to leave a review. We're sorry to hear your messages to our Salisbury restaurant went unanswered. We'd like the opportunity to discuss this further and learn more about your experience, so please contact us at reviews@cote.co.uk

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