Couplands Caravans Avaliações 

Booked my van in January for some repair work and a service. I was given a date Sat 28 of March to bring the Van in. Late on Fri 27th I received a phone call from Couplands to inform me That they were unable to carry out the repair on the body work on my van because they didn't have a sprayer available. It was suggested that they could carry out the service but I would have to bring the Van back at a later date to have the body work done. To say that I was unimpressed is understating it. Its a sixty mile round trip to get my Van to Couplands (Louth) As far as I'm concerned they have lost at least £1000 worth of business.

Bought my new Buccaneer Bermuda at the NEC shiw in October 25. Dave was brilliant giving me a great deal. Just picked it up today 11th March and the switch of caravans was top notch. What a character Wayne is, so customer focused and knowledgeable. Over the years I've bought 6 caravans from the former Robinsons site and now Couplands. I would recommend the team at Worksop to anyone considering buying a caravan. Thanks for a great buying experience.

Yet again buying from Couplands Worksop and collecting the caravan was another very pleasant and efficient experience. From the Salesman Mark who completed the paperwork quickly for the both old caravan and new purchase to Wayne who managed the Handover very professionally. Although we were buying another Coachman which had many familiar parts, Wayne explained everything to us in a careful & measured way making sure we were fully up to date with any changes.

Platinum 5* service from Coupland caravans and in particular Adam Jacklin. We recently purchased a brand-new Bessacarr 835. We are absolutely delighted with it. When we were not sure which layout to go for Adam took a great deal of time to explain the different layouts and work with us to determine which would be best for us. Adam is extremely knowledgeable, polite and kind. He was always at the end of the phone for any queries that we had he arranged for our caravan to be delivered to the north of Scotland at a very reasonable price. We never did a handover in person and Adam and his team were absolutely superb at explaining things over the phone and any questions we had. We have not had a single problem or any issues with the caravan. We could not be happier and we would never buy a caravan from any other dealership. We are enjoying our winter seasonal pitch and our Bessie is keeping us snug and warm even when it’s -15 outside it has an incredible heating system including underfloor heating! Bessacarr and Couplands really are the best.

from the first enquiring phone call to the visit and deal to the collection first class service . the hand over by ALLAN first class . traveled from SOUTH WALES for the deal because it was a good one.
only problem was the tea was a bit strong ??

We purchased a used caravan from Couplands at Worksop. From the first time we stepped foot on their site we were made to feel very welcome. The staff are so friendly and helpful.
They had no problem with us arranging an independent inspection of the caravan before we bought it. On arrival, our engineer was pleasantly surprised at how welcome he was made to feel. He told us that this is very rare amongst dealers.
When we collected the caravan, we were given a very comprehensive handover by Wayne. He is very knowledgeable and gave us lots of tips that will really help us on our travels.
5 stars are definitely not enough for Couplands. Their customer service is second to none and I can't reccomend them enough.

Bessacarr 850 Initial sale and handover very good.
Since then its had a recall but the Couplands workshop team have been excellent in resolving minor problems.

5 Stars is not Enough!

Just had our annual service on our swift sprite caravan.
Thank you to all the wonderful staff at Couplands for going the extra mile and getting us on the road and home before dark.
We bought our caravan last December and the whole process was faultless and they were all so accommodating.
We travelled from Skipton to Louth branch and despite the distance it is well worth it!,
Nothing is too much trouble.
If you are looking for a first class family run dealer then look no further and it is well worth going the extra miles!!
Because Couplands staff certainly do.
Thank you once again and see you next time.
Steve & Sandie T

Bought new motorhome from Couplands.
Le-Anne was very helpful with sorting the sale out for us, even ordering oven shelves and correct cab mat. The lady owner (sorry didn't get her name) organised a courtesy car for us to come home in and return following day when we called in with first niggle.
Mark who was very informative on the hand over and has since sorted another issue very efficiently

Last month we bought our caravan from Couplands Lincoln and we were so happy with the service! Chris dealt with our sale and was really helpful, answering all our questions about a new van and trading our existing one in. This is in contrast to the awful service we had with our first caravan a few years ago at a different dealership in Lincoln (not Couplands). We will always use Couplands now and recommend to any friends who are looking to buy a caravan or motorhome.

Bought a caravan from their Couplands Worksop branch. Excellent customer care from Mark the salesman to Alan who demonstrated how everything worked in the van etc. In fact it’s the best customer care I have ever received from a caravan dealer.

Very pleasant no pressure very helpfull from Mark to David and Alan and all the team at Worksop very easy transaction would highly recommend Couplands thank you

Many thanks to Ken & Janet for all your help today and persevering with our dometic fridge issue, your instructions were brilliant and we are grateful to have a working fridge again.
One of the many reasons to stick with Couplands, the fantastic service and very accommodating staff.

Recently part exchanged our caravan for a new Coachman 845 at Couplands, Worksop. We were very pleased with the service and support we received from ordering it in February to picking it up in May. Appreciated the tour around our new van with Wayne receiving good advice and useful tips. Also thank to ‘Ozzy’ and Mark.

Just picked our New caravan up this afternoon from Couplands in Worksop.
A lovely experience with very helpful knowledgeable staff. They made the whole experience very enjoyable with simple explanations & nothing was too much trouble. Would definitely recommend them for all your caravaning needs!

Bought a caravan last week and picked it up today. Fantastic service from sales to the guys who valeted and did the handover and I must say that they all are a credit to the company, great caravan at a great price and with a 3 months warranty. I would definitely recommend visiting Couplands if your looking for a caravan

From the moment we spoke with Dave Storey at Worksop he made us feel at ease. He made the deal for us which we were happy to accept. My work commitments meant I had to re-schedule pick up date. Not a problem for them. When the bank promised us there wouldn’t be a problem with the bank transfer, but there was, no problem. Handover day was dealt with by Alan. Very knowledgeable and patient with all our questions. Very professional company who look after the customer and listen to their requirements. Cannot recommend Couplands high enough. Restored our faith in dealerships and will return there for our servicing and any other needs. Absolute pleasure dealing with everyone both at Worksop and Louth where we went to see our caravan. 10/10.

Chris Long, the sales manager, did a great job pre-sale investing lots of time with us explaining the pros and cons of several campervans before we ordered the TrekkerX. He has since resolved a few build quality issues we brought to his attention in a very professional and timely fashion.
We are very happy to recommend Couplands Louth based mainly on the brilliant attitude and determination shown by Chris personally.

We bought a secondhand caravan it was a Ellis Sherwood the van just under 2 years old came with lots of extras and Marc the salesman was very friendly and helpful and Alan who showed us how everything worked when we picked it up was very helpful and knowledgeable they are a great team and it was great experience we would definitely recommend this company thank you so much Jane and mick

I bought a used caravan from here last week, along with a new motor mover awning battery and many other accessories. Firstly all the staff seemed friendly and helpful, however The salesman never really seemed interested. my wife actually asked him if he was in a rush to get off. Also he didn’t seem to be particularly knowledgeable about caravans. We paid them all the money for everything two weeks up front. But we were put off picking the caravan up when arranged as they hadn’t prepared it. We eventually got to pick it up only to be presented with a bill for some of the money. We explained we’d already paid it weeks ago. We had to wait for the boss to come back to verify our money had indeed been paid into their account. We were also told that they only had one of the awnings left that we wanted. When we came to pick it up we noticed the display one had gone. I asked them if ours in its quite clearly recently taped up box was the ex demo, they said no? This was my experience in buying a caravan. make of it what you will.