Courier Logistics Ltd Avaliações 99

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The internationals team are friendly, responsive and helpful. They know their stuff and make the whole process much smoother, as well as saving us a lot of time and keeping costs down. They are... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mercury have used Courier Logistics for years now and they provide first class transport accross the board. There's incredible customer service from Natasha & Kim even if I start most conversa... Ver mais

Avaliado com 1 de um total de 5 estrelas

Multiple times this company has failed to deliver! Three times in three months never mind the previous times. Followed tracking on the map and they were less than 50 metres away. Unlocked the door i... Ver mais

Avaliado com 5 de um total de 5 estrelas

After being let down by other courier companies, we switched to Courier Logistics, who have bent over backwards to help us out. Very reliable! Major plus point is being able to speak to someone over... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de logística
  2. Instalação de Armazenamento a Frio
  3. Serviço de entregas
  4. Mensageiro
  5. Depósito
  6. Serviço de transportes

Escrito pela empresa

Our Services Courier Logistics specializes in a comprehensive array of logistics services designed to meet the diverse needs of our clients. Our offerings include: Express Same-day Delivery: Need your parcel delivered urgently? Our team ensures swift collection within 60 minutes of booking, providing secure and reliable same-day delivery services across the UK. With real-time tracking, you stay informed every step of the way. Overnight Parcels: As a trusted depot within the APC network, we guarantee efficient overnight parcel delivery. Our commitment to exceptional customer service means you receive personalized support and local account management. Overnight Pallets: Leveraging our membership in the Pallet-Track network, we fulfil pallet delivery requirements nationwide. Whether full or part load, our dedicated local team and reliable fleet ensure prompt delivery with overnight and economy options available. International Delivery: Shipping internationally doesn’t need to be complicated. Our dedicated international team supports businesses with road, sea, and air freight solutions worldwide. We take a proactive approach, helping you get documentation, customs requirements, and routing right before your goods move. From one-off shipments to ongoing global distribution, we focus on making international delivery more reliable, cost-effective, and straightforward. Storage & Fulfilment: Experience flexibility and reliability with our virtual warehousing and fulfilment services. Our storage solutions are tailored to your needs, providing seamless operations and peace of mind. Haulage: Rely on our modern haulage fleet for dependable transportation nationwide, seven days a week. From lightweight cargo to heavy loads, our versatile fleet handles weights ranging from 1 to 26 tonnes. Dedicated Contracts: With over 25 years of experience, we specialize in partnering with major organizations, public sectors, and local governments. Our contracts team offers expert bid preparation and logistical planning, available 24/7, 365 days a year. At Courier Logistics, our mission is to deliver excellence in logistics solutions, ensuring your parcels and freight reach their destination securely and on time. With our unwavering commitment to customer satisfaction and reliability, you can trust us for all your delivery needs.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Sam provided an excellent service…

Sam provided an excellent service from start to finish. The whole process was incredibly smooth and easy — I simply emailed over the required documents, including the commercial invoice, and the packing label was returned within 15 minutes.

What really stood out was the level of communication and follow-through. Sam kept track of the shipment and even sent me the POD as soon as the parcel had been delivered, giving complete peace of mind throughout.

Thank you, Sam, for such a professional, efficient, and genuinely hassle-free service.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Internationals Team

The internationals team are friendly, responsive and helpful.

They know their stuff and make the whole process much smoother, as well as saving us a lot of time and keeping costs down.

They are quick to inform us of any problems and provide a great service.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Multiple times this company has failed…

Multiple times this company has failed to deliver! Three times in three months never mind the previous times. Followed tracking on the map and they were less than 50 metres away. Unlocked the door in anticipation and no delivery, no notification of none delivery. Rang the depot, AGAIN, no he will not make today, it will be tomorrow. I do have a life. Well ring in the morning we will give you an eta. Oh like on the tracking today??? Yes well just ring in the morning.
I have regular deliveries from a company using this firm, however I think this consistent problem has cost my suppliers custom as I will seek an alternative who use an alternative company.

10 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent delivery from Wayne

I ordered a large bed which came disassembled on a palate of wood. Luckily, the delivery man Wayne was so kind and helpful in helping me unpack it so that I could fit the bed into the garage. Wayne was very careful to make sure everything was unloaded and placed in the garage safely and securely and I don't know what I would of done without his help. Everything came on time and was well handled.

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One of the worst companies to work for

One of the worst companies to work for, worked at Bradford depot where RICHARD ELLWOOD is the manager one of the most racist people I have ever seen in my life treats people like slaves. Also him and his management team have a WhatsApp group where they text each other also making racist comments about the Asian employees. Do not use this company one of the worst in the UK he fines his drivers for no reason and pockets the money himself. They treat people's parcels like trash. Remember the name RICHARD ELLWOOD one of the most racist people in the whole of UK

5 de setembro de 2025
Avaliação não solicitada
logotipo da Courier Logistics Ltd

Resposta da Courier Logistics Ltd

Thank you for sharing your feedback. We take allegations of discrimination and misconduct extremely seriously. The comments made in your review do not reflect the values or standards of our business.

We are committed to providing a fair, inclusive and respectful workplace for all colleagues, and we have strict policies in place to address any form of inappropriate behaviour. We would encourage you to contact us directly and confidentially at hr@courierlogistics.co.uk so we can investigate your concerns thoroughly.

Customer trust and employee wellbeing are at the heart of what we do, and we will not tolerate behaviour that compromises either.

Avaliado com 5 de um total de 5 estrelas

Fantastic service all round

Fantastic service all round. The booking system is very easy to use and when anything needs a extra detail Jana & Libby always come to the rescue!!
Great communication too.

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Driver with Great Service

We have been using this service for quite some time (around 9 years) and couldn't be happier with our current driver (Daniel Flanders) who is always friendly, professional, reliable and always going above and beyond.

Would recommend this service, especially if you’re lucky enough to get Dan as your driver.

9 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exactly what a courier should be

Pallet Track / Courier Logistics are a fantastic courier - We've used them for a long time and they are a prime example of what a courier company should be; Easy to deal with, helpful, reliable, reasonable and great at communication.

Natasha & Kimberly in particular are fantastic and we have a great working relationship with them here at Gripple.

2 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service, what can we say. Having used numerous services in the past we moved to Courier Logistics almost a year ago and the service is second to none! Kimberley and Natasha can never do enough which, being a small business is so important to us. The customer service is awesome and exactly how it should be done. Well done guys, you have my business forever.

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

fantastic staff

kimberly and natasha are both fantastic members of staff, chatty, helpful, and overall fantastic, as well as the service being well tracked and 99.9% on time

26 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Class Transport

Mercury have used Courier Logistics for years now and they provide first class transport accross the board.

There's incredible customer service from Natasha & Kim even if I start most conversations with the dreaded words "can I ask a favour. Our regular drivers Ade, Brett & Jason are all sound guys that are very patient when we have to wrap something up last minute. The Sameday team headed by Tracey, Callum and Andrew ensure that we always a van collecting withing an hour. Finally, we have a dedicated sales representative in Lois who regularly checks in to see that everything is going smoothly.

I can't recomend them highly enough. Thanks for being a great partner.

Josh

27 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One of the good 'uns

We've used Pallet Track / Courier Logisitics for years and they've always been a great help, one of the few reliable couriers out there. Natasha and Kim have both been quick to reply and ready to help whenever i've contacted them 👍

27 de março de 2025
Avaliação não solicitada

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