From walking into the fabulous CP Hart showrooms in Tunbridge Wells we have never had such wonderful customer service. James helped us with the design of our bathrooms and en-suites, always paying att... Ver mais
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Veja o que dizem as avaliações
We bought our bathroom from Wilmslow and found Dan and Emma extremely helpful, both during the purchase and post sale. The quality of products is high end and great value. We had a couple of issues du... Ver mais
Very good service, from ordering to delivery. Naz at the office helped finding the best products and Grant ensured that the delivery was succesful. He called me before the delivery arrived and made s... Ver mais
Grant is an absolute legend. From ordered to getting item delivered was very smooth. When the delivery arrived Grant called me, even though it was a large item, he was able to drop it inside our offic... Ver mais
Detalhes da empresa
Escrito pela empresa
About C.P. Hart
Escrito pela empresa
- C.P. Hart has been at the forefront of premium bathrooms in the UK since it was established as a family business in 1937. Our goal is to be known by all for our market leading designs, products and service. We are governed by three values: putting the customer first; getting it right first time; and winning as a team.
- C.P. Hart Bathrooms
- We are proud of our track record of being first to market with many of the UK’s most sought after bathroom brands and of our association with many of the world’s most respected product designers – luminaries such as Philippe Starck, Jean-Marie Massaud, Patricia Urquiola and Antonio Citterio. These complement our own, C.P. Hart branded collections. Equally, we source only from the highest quality manufacturers – international companies such as Duravit, Hansgrohe, Dornbracht, Toto and Gessi, and leading domestic players such as Samuel Heath, Matki and Imperial.
- From our 15 showrooms, primarily in London and the South East, we design, supply and arrange installation of bathrooms nationwide. Our 20,000 square-feet flagship showroom spreads beneath the railway arches of London’s Waterloo station and has been designed as a showcase for our extensive product collections. As the largest premium bathroom showroom in the UK, it is an inspirational meeting place for trade professionals and retail clients.
- Visit our website at www.cphart.co.uk.
Informações de contato
Railway Arch 213, Newnham Terrace, Hercules Road, SE1 7DR, London, Reino Unido
- 0345 873 1121
- contactus@cphart.co.uk
- cphart.co.uk
4,9
Excelente
3 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery was prompt and carefully done
Delivery was prompt and carefully done. Delivery gentleman (Peter and Ian) were polite and very helpful.
12 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Jessica
We’re glad to hear your delivery was prompt and handled with care! It’s wonderful to know that Peter and Ian were polite and very helpful, we’ll be sure to pass on your kind words to them.
Kind Regards
Melissa
Head of Customer Service
Got a delivery from cp Hart and Peter…
Got a delivery from cp Hart and Peter and Ian were the best guys to have deliver our goods! Very helpful!
12 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Shay
Thank you for your feedback! We’re thrilled to hear that Peter and Ian made your delivery such a positive experience. Thank you for choosing C.P. Hart.
Kind Regards
Melissa
Head of Customer Service
Bathroom
Ian and Peter where really kind and good with the service as well. I thank them for there help with delivery safe the materials
12 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Armando
Thank you for your feedback! We’re delighted to hear that Ian and Peter were kind and helpful with your delivery, ensuring everything was safe. We’ll be sure to pass on your thanks, they’ll be thrilled to hear it!
Kind Regards
Melissa
Head of Customer Service
Peter was very helpful and took the…
Peter was very helpful and took the pallet away for me.
11 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Ledi,
Thank you for your feedback! We’re glad to hear that Peter was helpful and assisted with taking the pallet away. We’ll be sure to pass on your kind words to him.
Kind Regards
Melissa
Head of Customer Service
recent deliveries
Had a delivery from Peter and Connor W earlier this week and one on Thursday from Wade, all were on time, efficient and polite
7 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Alan,
Thank you for sharing your experience! We’re thrilled to hear that our team went above and beyond to make your deliveries timely, efficient, and polite. We’ll be sure to pass on your kind words to each of them, they’ll be delighted to know their efforts made a difference.
Kind Regards
Melissa
Head of Customer Service
Wayne did great with the delivery.
8 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Darci
Thank you for sharing your experience! We’re delighted to hear that Wayne did such a great job with your delivery. We’ll be sure to pass on your kind words.
Kind Regards
Melissa
Head of Customer Service
Slot booked between 8 and 12 for a kerb…
Slot booked between 8 and 12 for a kerb side pallet delivery. The delivery arrived at 9:30 and rather than just leave on the side of the road (as some drivers have), they reversed the truck up to the garage and put the pallet in the garage for me. Simple and efficient and common sense as well. Really pleased.
Thanks for being so considerate Peter and Ian.
8 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Matt
We’re happy to hear that Peter and Ian went above and beyond by delivering your pallet straight into the garage rather than leaving it kerbside. Your recognition of their consideration and efficiency means a lot, we’ll be sure to pass on your kind words.
Kind Regards
Melissa
Head of Customer Service
We ordered a variety of products most…
We ordered a variety of products most of which came in a timely manner and wirh great service. All went according to plan. Part of thr order was the purchase of 2 x wall bathroom cabinets from HIB. The order and delivery was perfect but on fixing the cabinets there was clearly a design fault in the lower fixing and both mirrors cracked. HIB acknowledged this and with help from CP Hart both mirrors were replaced with new ones. I have now fitted them without the use of the lower fixing as the design is far to vulnerable to the mirror. Thanks to CP Hart for your help in a speedy replacement of the damaged products.
4 de agosto de 2025
Resposta da C.P. Hart
Good Morning Graham
Thank you for sharing your experience. We’re glad to hear our service met your expectations. We’re sorry to hear about the issue with the bathroom cabinets, but pleased that our team was able to assist with a speedy replacement. It’s wonderful to know everything is now fitted correctly, and we appreciate your patience and understanding throughout the process.
Kind Regards
Melissa
Head of Customer Service
Beyond Expectations
I have been dealing with CP Hart for a few years now. Whilst I believe the level of service from the contracts department was poor at the time I was ready to walk away.
CP Hart Chiswick (Carly and Kyra) proved me wrong and got the service levels to where they should always be and kept it consistence. Always going that extra mile to offer suggestions, questioning schedules and going to site to see work in action.
When it comes to despatch and aftercare this has totally improved, where communication has been at its best and to be able to present what is available when helps us plan our projects making sure they fit in line with our project timelines.
Not forgetting both Carly and Kyra are enjoyable to work with and work well with each other to make sure we get what we want.
Sach
Chelsea Construction
6 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Sach
Thank you for sharing your experience and for your continued support over the years. We’re delighted to hear that Carly and Kyra have restored your confidence with consistently excellent service, going the extra mile to provide suggestions, check schedules, and visit sites. It’s wonderful to know that their communication and aftercare have made planning your projects easier, and that working with them has been enjoyable. We’ll be sure to pass on your kind words, they’ll be thrilled to hear them!
Kind Regards
Melissa
Head of Customer Service
Very helpful delivery guys
Connor w and Peter where really helpfully taking a Barth in to my door could not have done it by myself
5 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Stan
Thank you for your feedback! We’re glad to hear our delivery team was so helpful and went the extra mile to make the process easier for you. Thank you for choosing C.P. Hart.
Kind Regards
Melissa
Head of Customer Service
Really good experience at the Amersham…
Really good experience at the Amersham branch.Leyton went above and beyond to help us choose a toilet. He spent ages with us looking up stock and advising which was likely to arrive soonest. Leyton even helped carry the toilet out to my car.
The shop seemed to have a varied display with some very good offers on. I would thoroughly recommend.
29 de julho de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Martin
Thank you for your feedback! We’re thrilled to hear that Leyton went above and beyond to help you choose the right toilet and even assisted with carrying it to your car. We’ll be sure to pass on your kind words! Thank you for choosing C.P. Hart.
Kind Regards
Melissa
Head of Customer
I can't rate C P Hart highly enough
I can't rate C P Hart highly enough. They are not cheap, but you get a premium end-to-end service with every detail taken care of - from product sales (Syed) to design (Sandra), delivery (the drivers were great) and installation (One Design & Build). Every single person in the process worked to the highest standards of professionalism and I have two amazing bathrooms, as a result.
1 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Kerry
Thank you for sharing your experience! We’re delighted to hear that every part of your journey, from Syed and Sandra’s support to our delivery team and installation, met the highest standards. It’s wonderful to know you’re thrilled with your two bathrooms, we’ll be sure to pass on your kind words to everyone involved!
Kind Regards
Melissa
Head of Customer Service
Friendly and helpful
Wayne delivered our bathroom mirror this morning from CP Hart he was very helpful and polite
1 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Jackie,
Thank you for your feedback! We’re delighted to hear that Wayne was helpful and polite with your bathroom mirror delivery. Thank you for choosing C.P. Hart.
Kind Regards
Melissa
Head of Customer Service
Shout out to Wayne
Shout out to Wayne who delivered my bathroom mirrors this morning. So friendly and helpful, made my friday!
1 de agosto de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Nicky
Thank you for your lovely feedback! We’re thrilled to hear that Wayne made your day by being so friendly and helpful with your mirror delivery. We’ll be sure to pass on your kind words, he’ll be delighted!
Kind Regards
Melissa
Head of Customer Service
Quick and helpful service!
Jasmine was very helpful in identifying the product we needed, pricing for various options, and associated components we'd need for our new shower. Quick, efficient, direct, and accurate. Thanks!
30 de julho de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Andrew
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to provide helpful, efficient, and accurate support with your shower purchase. Thank you for choosing C.P. Hart.
Kind Regards
Melissa
Head of Customer Service
Really good customer service
Really good customer service. Wayne waited for me for longer than he should have when I was delayed getting home for the delivery.
29 de julho de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning
Thank you for your feedback! We’re delighted to hear that Wayne went above and beyond to accommodate your delivery. Thank you for choosing C.P. Hart.
Kind Regards
Melissa
Head of Customer Service
Resposta da C.P. Hart
Good Morning David
Thank you for choosing C.P. Hart. We hope you are very happy with the products selected. Your feedback regarding delivery is much appreciated.
Kind Regards
Melissa
Head of Customer Service
Responsive, good service, expert technicians.
Expert, good service.
28 de julho de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Oliver,
Thank you for taking the time to share your experience. Our technical team will be delighted with your feedback.
Kind Regards
Melissa
Head of Customer Service
Very prompt and friendly service.
Very prompt and friendly service. Thanks to Grant and his colleague for being so helpful.
25 de julho de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning George,
Thank you for your feedback! We’re glad to hear our team provided prompt and friendly service.
Kind Regards
Melissa
Head of Customer Service
CPHart Deliveries
Anna our Despatch Coordinator was extremely efficient and helpful.
21 de julho de 2025
Avaliação não solicitada
Resposta da C.P. Hart
Good Morning Tina,
Thank you for taking the time to leave a review, we are delighted to hear that Anna was able to help. She will be delighted with your feedback.
Kind Regards
Melissa
Head of Customer Service
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