C.P. Hart  Avaliações 2.611

Pleasant & efficient delivery done by Wade& Denms (Oenms)
On time & accomplished smoothly

The shower cartridge I initially received had a very slight leak when my plumber installed it. I reported this to the customer service team and my concern was dealt with on a timely and professional basis. I quickly received a replacement cartridge which I installed and which remedied the issue. The customer service representative, Michelle, was a pleasure to deal with and left me feeling very reassured. I’d happily use CP Hart in future for sourcing my bathroom equipment .

A great experience with Yasmin. She was knowledgeable, professional, patient , positive and encouraging. It was a pleasure to work with her.

Excellent customer service from Ross. Speedy replies All our problems dealt with easily

Michelle was incredibly helpful and communicative - she helped solve our mystery “missing” parts (which turned out to be hiding in a cistern frame ordered from another suppler). With her help, we located the parts we needed and were able to resolve the issue and fit our flush plate.

Delivery of my new sink and vanity unit was excellent. The delivery guys - Bastien and Grant - were super friendly and helpful; and efficient! All done in no time at all. What a nice crew!

I ordered items from C.P. Hart with support of James Halsey who works in the Wimbledon Branch.
James was amazing with assisting me and helping finding and ordering the correct items. This was my first time ordering bathroom items and the service and help I received was exceptional and very professional. Delivery was very fast!
Thank you so much.

Great experience with the team at the Chelsea branch, Anna & Michal have are efficient & extremely helpful - highly recommend!

Great customer support when ordering, and arranging a delivery date. With an outstanding delivery service from Bastien. 10 out of 10…

Smart bathroom cabinet, promptly delivered. It’s not installed yet but we wanted to single out the excellent service from delivery driver Bastien who kept us informed about his expected time of arrival, negotiated our narrow back road with a huge delivery truck, and went above and beyond, helping get the cabinet off the vehicle safely stored in our garage. Very kind indeed.

CP Hart supplied us with a full set of fixtures and fittings for our two bathrooms. The sales and supply service out of their Amersham branch, run by Fiona, was excellent. On discovering a manufacturing issue with one of the wall cabinets, Michelle of their after sales team dealt with it very promptly and professionally. I would be very happy to recommend them.

Bastien delivered my new vanity today in London and was incredibly friendly, helpful, communicative, and timely. Great experience!

A thousand thanks to Bastien and Ian for being so helpful and friendly this morning. Their cheer really did make an early morning delivery so much better (!)

The email comms from head office need to be refined a bit - the day before my scheduled delivery I received a calendar asking me to book a delivery slot. I assume system error, but a headache to check when with busy schedule and planning arrival times.

Customer service at CP Hart proved to be first rate. My sincere thanks to Mandy for her patience and not giving up when the first item proved to be the wrong one and the right one had to be tracked down, all based on a picture. Not easy when we are talking about bathroom fitments from over 20 years ago! It was found, supplied and fitted perfectly.

Amazing and prompt service and response from the after sales team following an enquiry that I made about spare parts for a shower purchased from CP Hart over 20 years ago- I was particularly impressed about the team's quick reply and willingness to be helpful
Tina Goddard

Dealing with Jai is an efficient and always a pleasant experience. Always responds with a knowledgeable approach and resolves any technical issues I have. Placed and processed my new order for parts on the same day. Thank you

Excellent delivery service by a driver named Grant! He was on time and very polite. Thank you.

Helpful and polite going above the standard needed

Good communication from CP Hart and the driver, Grant was excellent. Super helpful and really kind

Grant and Ian who delivered our new bathroom are legends! Super professional and helpful. Thank you both!