Great customer service. Safe package and prompt shipment. Amazing Sarh Burns 's brushes , beyond my expectations. The box and the card are lovely , the brushes are stunning and very very very good ! I... Ver mais
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Veja o que dizem as avaliações
love the brushes I purchased ( Emma Lefebvre ) and one bamboo brush as well. They have great points and excellent spring. I appreciate the boxed package of the travel brushes with the attractive pai... Ver mais
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I am so happy with the customer service I have received from Craftamo this month! My summers are spent in France and Germany due to my husband’s academic research. I wanted to continue receiving my m... Ver mais
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STILL WAITING: BUYER BEWARE! * August 14th I purchased a watercolor Subscription. * August 15th I tried to cancel. * My cancelation requests were IGNORED. * CRAFTAMO proc... Ver mais
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Detalhes da empresa
Escrito pela empresa
We are Creative, Colourful & Cruelty-Free! We are Craftamo, a passionate and creative art supplies company, who like to do things a little differently. We meticulously research, design and create our products with tremendous attention to detail, so that Craftamo artists worldwide are always hungry for more!
Informações de contato
83 Ducie Street, M1 2JQ, Manchester, Reino Unido
- support@craftamo.com
- craftamo.com
4,2
Muito Bom
278 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Recently purchased the Sarah burns set…
Recently purchased the Sarah burns set of brushes from Craftamo. Brushes arrived well packaged in a designer box and are very high quality for the price. With a unique combination of shapes and sizes I find them excellent for my needs in gouache and watercolor sketching. Craftamo continues to provide excellent products for a competitive price.
1 de junho de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Patrick,
Thank you for choosing Craftamo and sharing your positive feedback! We're delighted to hear that you're pleased with your recent purchase of the Sarah Burns X Craftamo Brush Set.
We take great care in packaging our products to ensure they arrive in excellent condition. It's fantastic to know that the brushes met your expectations in terms of quality and versatility.
We strive to offer exceptional products at competitive prices, and we appreciate your continued support. If you ever need further assistance or have any questions, feel free to reach out. Happy painting with your new brushes!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Great products and customer service
1 de junho de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Paula,
Thank you for giving us 5-Star review! I am glad to know that you liked our products & appreciate the service that we do. I hope you're enjoying the products that you bough from us.
Regards,
Elisa
Customer Happiness Agent
Craftamo
The bamboo brushes are a joy to use
The bamboo brushes are a joy to use. I was struggling with old floppy brushes, and now I enjoy painting again! Great service too. Thank you Craftamo.
1 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Susan,
Thank you so much for your kind words! We're thrilled to hear that the bamboo brushes have brought joy back to your painting experience.
We understand how frustrating it can be to work with old and floppy brushes that don't meet your artistic needs. That's why we take great pride in creating brushes that provide a delightful painting experience. The bamboo brushes are designed to offer excellent control and responsiveness, allowing you to fully enjoy the process of creating your art.
We're also glad to hear that you had a positive experience with our service. At Craftamo, we strive to provide exceptional customer service and ensure that our customers have a smooth and enjoyable purchasing experience.
Thank you for choosing Craftamo, and we appreciate your support. Happy painting, and may your artistic journey continue to be filled with inspiration and joy!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Absolutely love the Sarah Burns brushes
Absolutely love the Sarah Burns brushes. They are made really well, feel great to use (and love the teal color of the handles). Am using them more and more and couldn’t be happier.
30 de maio de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Holly,
Thank you so much for your enthusiastic feedback about the Sarah Burns brushes! We're pleased to hear that you absolutely love them and that they have been a source of happiness for your painting experience.
Crafted with great attention to detail, these brushes are made to the highest standards to ensure their quality and durability. We're delighted that you find them to be well-made, which speaks to our commitment to delivering top-notch products.we're delighted that the Sarah Burns brushes meet your expectations in that regard.
We're honored to be a part of your artistic journey, and we appreciate your support. Happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
I’ve been really impressed with my new brushes from Craftamo
I’ve been really impressed with the Sarah Burns brushes since I started using them about a month ago. They have kept their shape, with no shedding and are an absolute pleasure to work with for both my Watercolour and Gouache paintings. I paint every day so they are getting a workout. The set has proven to be very versatile for both Sarah’s tutorials and those of other artists that I follow. I would easily buy more brushes from Craftamo now I know I can trust they make quality brushes for the price. They arrived beautifully gift boxed and in perfect condition and the gorgeous Teal just happened to be my favourite colour. I appreciate that these brushes are cruelty free too. I own some more expensive professional brushes and can verify that the Craftamo ones are very well made, hold enough water and paint, are soft yet springy plus they feel comfortable in the hand, so I couldn’t be happier!
1 de junho de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Julia,
Thank you so much for sharing your wonderful experience with the Sarah Burns X Craftamo Brush Set ! We truly appreciate your feedback. It's fantastic to hear that the brushes have exceeded your expectations and have been a perfect fit for your Watercolour and Gouache paintings.
It's delightful that you received your brushes beautifully gift boxed and in perfect condition. We believe that presentation matters, and we want to ensure that our customers have a pleasant unboxing experience. We're glad to hear that the Teal color, coincidentally your favorite, added an extra touch of joy.
At Craftamo, we also prioritize cruelty-free practices, and we're glad you appreciate that aspect of our brushes. We understand the importance of responsible and ethical manufacturing.Your comparison to more expensive professional brushes and your verification of the quality and performance of our Craftamo brushes mean a lot to us.
Thank you again for sharing your positive feedback. We're thrilled to have gained your trust in Craftamo's quality brushes, and we look forward to serving you in the future.
Happy Painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Excellent Brush Set
First, Craftamo is an excellent company to work with on the purchase. Second, the brushes are excellent. They are there to assist you. Following Sarah Burns on YouTube! Bought these brushes in the first release sale. They are fantastic. These brushes are so much better than the Etchr Gouache Brush set that I purchased some time ago. I hope that Craftamo reruns the brushes for others to purchase and use.
17 de janeiro de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Chips,
Thank you for reaching out to us and sharing your wonderful feedback about Craftamo! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us.
At Craftamo, we take pride in providing top-notch products and exceptional customer service. It's great to know that you found our brushes to be excellent and that they have exceeded your expectations. We strive to offer high-quality tools that assist you in your creative endeavors.
It's fantastic that you're following Sarah Burns on YouTube and that she introduced you to our brushes. We value the support of influencers and the creative community, and we're glad that you found our brushes to be fantastic. We're constantly working on improving and expanding our product offerings to meet the needs of artists like you.
Your comparison to the Etchr Gouache Brush set speaks volumes about the quality of our brushes. We're delighted that you found our brushes to be superior and more satisfying to use. It's our goal to provide artists with the best tools to unleash their creativity.
Sarah Burns X Craftamo Brush Set is already available in our website. Once again, thank you for choosing Craftamo. We're grateful to have customers like you who appreciate our products and the support we provide
Happy Painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
I bought their bamboo brushes and Emma…
I bought their bamboo brushes and Emma Lefebvre brushes and subscriptions as well. I love craftamo’s brushes because of their pointy ends. The company also has a good customer service. They are very good at responding to my emails
8 de maio de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Aileen,
It's great to hear that you've had a positive experience with Craftamo's bamboo brushes and Emma Lefebvre X Craftamo brushes! The pointy ends of the brushes must make it easier to achieve fine details in your artwork. It's also good to know that our customer service meets your needs. Thank you for sharing your feedback!
Regards,
Elisa
Customer Happiness Agent
Craftamo
I love everything about this kit!!
I love everything about this kit!!! Thanks
27 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Bonnie,
Thank you for giving us 5-Star review! I am happy to know that you liked the product that you purchased from us . I hope it's helping you with your painting journey. Thank you for supporting Craftamo and Happy Painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Super Happy about Sarah Burns Studio…
Super Happy about Sarah Burns Studio Brushes!
The shipping was quick and without any issues. The Brushes came in a beautiful Box. The Brushes are awsome, hold the water perfectly and they are fun to use :)
I just finished my first painting with them!
17 de março de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Sa Sa,
hank you for your feedback about our Sarah Burns Studio brushes! We're thrilled to hear that you are super happy with your purchase and that our shipping process was seamless for you.
We take pride in our packaging and it's always great to hear when our customers appreciate the extra care and attention that we put into every order.
We're glad to know that the brushes are holding water perfectly and that you're finding them fun to use. Our team of experts ensures that each brush is crafted with the highest quality materials, so that you can get the most out of your painting experience.
We hope that your first painting with the brushes turned out great and that you'll continue to enjoy using them for your future projects. I Thank you for choosing our brand and happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
I have signed up for subscriptions…
I have signed up for subscriptions boxes with Emma Lefebvre. These are so awesome! I love the paper, the new brushes and the paints. The instruction videos make everything so easy. You get some color theory, how to tips and I am loving these every month. As a beginner they take some of the fear out of getting started. Well done!
23 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Betty,
Thank you for your wonderful feedback about our subscription boxes! We are thrilled to hear that you have been enjoying the products and materials that come with each box. Our team works hard to curate the best quality paints, brushes, and paper to inspire your creativity and help you develop your skills.
We're glad to hear that the instruction videos have been helpful and that they make it easier for you to get started. As a beginner, we understand that it can be challenging, which is why we aim to create an environment where you can learn and grow in a supportive and encouraging way.
Thank you again for your kind words, and we look forward to continuing to provide you with quality art supplies and instruction.
Happy Painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Great customer service
Great customer service. Enjoy my artist that they are featuring
22 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Trudy,
Thank you for sharing your positive experience with our customer service team! We take great pride in providing excellent customer service and it's always a pleasure to hear when we exceed our customers' expectations.
We're also thrilled to know that you enjoy the featured artist we're currently showcasing. We strive to bring the best talent and art to our community of customers, and we're glad to hear that our selection has resonated with you.
We appreciate your support and if there's anything else we can do to enhance your experience, please don't hesitate to reach out. Thank you for choosing our brand, and we look forward to serving you again soon!
Happy Painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Love them!
Love the EmJ craftamo brushes & subscription boxes!
9 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Emily,
Thank you for giving us 5-Star review! I am glad to know that you loved Emma Lefebvre X Craftamo Subscription Box. I hope it helps you create a lot of beautiful painting!
Thank you for choosing Craftamo & Happy Painting!
Regards,
Elisa
Custtomer Happiness Agent
Craftamo
Great quality brushes and holds water…
Great quality brushes and holds water and colour well. No hairs fall out either which is so good!
16 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Angela,
Thank you for your positive feedback! We are glad to hear that you are satisfied with the quality of our brushes. Our team of experts ensures that every brush is crafted with the finest materials to meet the demands of professional artists and hobbyists alike. It's great to know that our brushes are able to hold water and color well without any hairs falling out. We take pride in providing high-quality products that meet the needs of our customers, and we hope that you will continue to enjoy using our brushes for your artistic endeavors.
Happy Painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Craftamo has very nice products
Craftamo has very nice products. And they are environmentally friendly. I purchased a brush set last year and this I'm receiving monthly the Emma Lefevre watercolor kits. So fun.
12 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Kim
Thank you for giving us 5-Star review.I am pleased to know that you are enjoying your Emma watercolor subscription box.
We take pride in ensuring that our products are of the highest quality and that they are packaged beautifully to enhance your experience. We are also delighted to hear that you appreciate the extra thoughtful touches we add to each subscription box.
We truly value your patronage and hope that you continue to enjoy your Emma watercolor subscription.
Best regards,
Elisa
Customer Happiness Agent
Craftamo
Very careful packaging of products
Nice, careful packaging! Wonderful supplies.
13 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Bourland,
Thank you for giving us 5-Star review.I am pleased to know that you are enjoying the brushes that you purchased from us.
We take pride in ensuring that our products are of the highest quality and that they are packaged beautifully to enhance your experience.
We truly value your patronage and hope that you continue to enjoy your brushes.
Best regards,
Elisa
Customer Happiness Agent
Craftamo
I love my Emma watercolor subscription
I love my Emma watercolor subscription. The brushes and paints are lovely, I enjoy the extra thoughtful touches, and the packaging is beautiful.
10 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Karen,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are enjoying your Emma watercolor subscription and that you appreciate the quality of the brushes and paints included in each box.
We take pride in ensuring that our products are of the highest quality and that they are packaged beautifully to enhance your experience. We are also delighted to hear that you appreciate the extra thoughtful touches we add to each subscription box.
We truly value your patronage and hope that you continue to enjoy your Emma watercolor subscription. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to assist you.
Best regards,
Elisa
Customer Happiness Agent
Craftamo
Consistantly good product
I purchased from Craftamo twice. In October 2022, I purchased a group of watercolor brushes tied to an artist I like. There was a longer delay in receiving the brushes because of supply chain problems. When they came, I fell in love with the brushes. So much that I wanted more. The artist endorsed brushes did not come in that size. I spoke with a representative and they suggested the bamboo brushes that were almost identical. I ordered them at the end of February, received them quickly, and use them every day. A lovely round brush that holds water well with a good snap and good point. They don't shed. I'll be going back to see what else is offered. Thanks
27 de fevereiro de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Bobie,
Thank you for taking the time to share your positive experience with us! We apologize for any delay you experienced with your initial purchase due to supply chain issues, but we're glad to hear that you were pleased with the brushes when they arrived. Our team is always happy to help customers find the right products to fit their needs, and we're thrilled to hear that the bamboo brushes were a great alternative for you. We hope you continue to enjoy using them and look forward to serving you again in the future. Thank you for choosing Craftamo!
Regards,
Elisa
Customer Happiness Agent
Craftamo
These brushes are my favs!
Prompt shipping. Gorgeous packaging.
The Emma x brush set is beautiful and super high quality. I love them! Highly recommend.
18 de junho de 2022
Avaliação não solicitada
Resposta da Craftamo
Hi Midge,
Thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying the Emma x brush set and that you found our shipping process prompt. Our team takes pride in providing high-quality products and ensuring that they arrive in beautiful packaging. If you have any questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for your recommendation, and we hope you continue to enjoy using your Emma Lefebvre X Craftamo brushes.
Regards,
Elisa
Customer Happiness Agent
Craftamo
I have bought Emma’s brushes and…
I have bought Emma’s brushes and subscription boxes as I love everything Emma related. These brushes are gorgeous and so is the presentation box they come in they looked so good I didn’t want to take them out of there box. They are a delight to use holding water and paint well and the point on them is exceptional. The brush hairs spring back into shape after use. They are just a joy to use and I’m so glad I purchased these beauties. The subscription boxes are gorgeous with two different brushes each month as well as four paints to complete that months tutorial. The pigment is rich and easily manipulated with the water on Craftamo watercolour paper which you get five sheets in your box which is 100% cotton and of excellent quality. Craftamo dispatch and service of your goods is excellent and their presentation of your goods is 100%. Thanks Emma and Craftamo for the great products.
1 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hello Vivienne,
Wow, your enthusiasm for Emma's brushes and subscription boxes is infectious! I can see why you love everything Emma related. The presentation box and brushes themselves look absolutely gorgeous. I can understand why you didn't want to take them out of the box! It's great to hear that the brushes are so delightful to use and that they hold water and paint so well. The exceptional point and the way the brush hairs spring back into shape after use make them sound like a dream to work with. And the subscription boxes sound fantastic - two different brushes each month plus four paints and high-quality watercolor paper? That's a steal! It's wonderful to hear that the pigment is rich and easily manipulated, making the watercolors a joy to work with. And to top it all off, Craftamo's dispatch and service is excellent. Thanks for sharing your experience with us, and happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
EmJ watercolor kit
I love the EmJ watercolor kits with great products.
18 de abril de 2023
Avaliação não solicitada
Resposta da Craftamo
Hi Marion,
Great to hear that you love the EmJ watercolor kits! They really do offer fantastic products that make watercolor painting a breeze. I'm so glad that you're enjoying them and I hope they continue to inspire you to create beautiful art.
Happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
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