Crawford New York Clothing BUYER BEWARE
I ordered 3 dresses for a wedding, and the products received were of poor quality, terrible material, and in no way matched the website pictures or descriptions. They were cheaply made with shoddy workmanship. The website states an "easy return policy," but when I asked for a refund, I encountered issues.
Multiple emails offering a 10% refund with store credit. Then 25% and finally 50% with no return required. Or I could ship items back to China! My requests were deflected, their customer service is terrible, and the website is fraudulent. Not one item I received matches the website pictures.
DO NOT order from this company!
This was their final response:
I understand you’d prefer to proceed with a return.
Before you do, I want to make sure you're aware of the following important details:
International return shipping is at your own cost ($30–$70+)
Customs declaration is required
Delays are common due to overseas transit
The refund is issued only after the item is received and inspected
If the package is lost, rejected, or delayed in customs, we cannot issue a refund
Return Address:
Dongguan Warehouse Address:
3rd Floor, Building 2, Baiwei Industrial Park
No. 170, Xiangshan Road
Qinghuang Village, Qingxi Town
Dongguan City, Guangdong Province, China
(Enter from the main entrance and stay close to the left entrance)
Phone: +86 17773679990
Please ensure:
The item is securely packaged
Tracking is provided
Customs forms are correctly filled
Once received and inspected, we will process your refund.
In case you want to save yourself the hassle, I can still process a 50% refund to your original payment method, and you keep the item — no return, no delays, no additional costs.
We have YET to see the promised refund. Buyer beware. I would rate no stars if that option were available.
12 de maio de 2026
Avaliação não solicitada