CreatePay Avaliações 426

What a pleasure it was to deal with Matthew Wickham, when changing our payment system. He was so helpful and kind as I am not tech savvy!!
All in all, a totally seamless transition, all thanks to Matthew.

We had Gordon Taylor visit our premises who was extremely informative and very helpful. It was all very easy to set up and the dashboard is very handy. Gordon is always on the end of the phone is needed.

I had the pleasure of working with Kevin Morris, and I can't recommend his service enough! He has been amazing, extremely helpful, knowledgeable, and informative throughout the entire process. Kevin made sure we understood every detail about our new device, and his customer service was top notch. We’re beyond happy with both the product and the exceptional support we received. Thank you, Kevin, for making this such a positive experience and will recommend others!

Matt was very helpful in every way the best so far

Ben Ford provided excellent service in setting up this service. I would not usually be open to "cold calling" but Ben was professional, friendly and took his time in explaining the savings I would get by switching to Create Pay. He came back to set up the new system and even provided a standard email to cancel the old one! He definitely went above and beyond.

very helpful , nice and easy process.
Thank you

Ben Cushing was extreamly helpful sorting our card payment contract and new payment terminal. extreamly easy to deal with, very efficiant and supportive throughout the process, highly recommended.

Had Ben from Leigh on Sea come into our shop a few weeks back just to introduce himself and go over the rates and how much we could be saving by swapping card readers and I was massively impressed that we where saving pretty much 50% each month. Transition and set up was super smooth and couldn't have been any easier thanks to Ben - he came down and set the card reader up in person and actually made the phone call to customer service himself to set up a few things on the new machine instead of me having to do it which was very helpful. Machine itself is super sleek and easy to use, had everything all set up and swapped over within a week 👍

Ben Ford explained everything to us to help us with the transition to your company and how to use the machines. He has followed up a few times to check with us that everything is ok. He made the whole process so easy for us and saved us money too. He was great . Thank you Ben (Pinehill Golf Club)

My experience with CreatePay has been exceptional, particularly due to the outstanding service provided by their representative, Harvey. Compared to my previous experiences with other service providers, CreatePay truly stands out.

Harvey has consistently been punctual and reliable whenever I reach out for assistance with my terminal card or PoS machine. His dedication to customer service is evident in the way he takes the time to explain various payment options available through the terminal device, whether clients are physically present at my salon or not.

What I appreciate most is Harvey's patience and welcoming demeanor. He addresses all my questions and concerns thoroughly, making the entire process feel seamless and straightforward—something I never expected. Thanks to his support, I feel confident that every aspect of my salon business is now more professional than ever.

Overall, CreatePay is doing an excellent job by providing knowledgeable and attentive representatives like Harvey, who truly enhance the customer experience. I highly recommend their services to anyone looking for reliable payment solutions.

Ben Ford was so helpful. We talked at length about the needs of my company and, to make things even simpler for me, Ben came back to do the set-up of the machines. CreatePay are easy to work with, got me a very good deal, have been attentive with aftersales care, and I would recommend them wholeheartedly.
Gill at The Mighty Oak

Alex Shields visited us and gave us fantastic rates, beating our old ones quite substantially, he even came and set up the new machine once it was delivered to ensure a smooth transition.

Furthermore, he has been in touch a couple of times since to ensure everything was going as expected. Fantastic after care.

Matt Thackeray was very helpful with setting up our new card machine. He dealt with cancelling our previous card provider which made it stress free , only a message away to help with any questions and didn’t rush us into deciding a new deal
We ended up saving money and now have a better service with our new card machines
Would recommend!

Daniel Walley recently came into my store and offered me a wonderful business package which beat my current package, what stood out the most was his commitment to customer service.he sorted my portal and pci and installed the machine. He is dedicated!

Thanks dan

Thank you for switching us from our old card provider, our rep daniel helped us with everything, reduced our rates and even came back in after having an severe accident to sort our PCI!
thank you so much.

Paula, H & R Florists ltd

An all inclusive service from Matt Wickham at createpay .just a quick phone call and any issues resolved.thanks from Ford fish fruit and veg norwich

I found Matt Thackeray very helpful with the process of changing companies! A polite and well mannered person who took the stress out of it all!

I have some deli.in earby lancashire,I went online for a quote and quote only as I was in contract with another card company at the time,sales rep couldn't convince me due to me being in contract,but he got my daughter to sign up and she even told him contact still ran to February 2025,sales rep not a problem we will leave terminal with you til contract up,not a good idea as the machine was in cupboard for 2 mths and first time we use it it wasn't set up right,but card payments came to £172 but world pay only paid us £82 for that day,that was down to being charge for having terminal in cupboard which the sales rep didn't notify us off that,so world pay took £90 off us that day for one day ONLY,BE CAREFUL folks businesses can't afford to loose money like that due to a greedy sales rep just wanting business,and not giving a monkies about customers

Dean from Worldpay was an absolute star, talked us through everything in plain English and got us set up quickly.
Took the stress out of the process by being super efficient.
Thanks a million Dean would 110% recommend this guy.

Ben was super helpful and informative aswell as friendly and down to earth will definitely recommend