Very poor support team. It has taken them a week to do nothing despite promising me an update and solution days ago. Really disappointing that they don’t try to communicate with clients, let alone... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Very poor support team. It has taken them a week to do nothing despite promising me an update and solution days ago. Really disappointing that they don’t try to communicate with clients, let alone... Ver mais
A empresa respondeu
As a ever expanding company who have only recently moved to paperless we have found Credentially to be a good onboarding tool. there are items to be improved on, but anytime we have some additions to... Ver mais
I am onboarding for a company who employ surgeons. It's a complicated process requiring a plethora of forms and registrations. Credentially makes it as easy as it can possibly be - with all forms avai... Ver mais
A empresa respondeu
Great onboarding thank you I thought it was quick, informative and progressive. It was painless and precise, I am really glad everything was so professional. My recruitment consultant and compliance... Ver mais
A empresa respondeu
Escrito pela empresa
Credentially helps healthcare providers reduce organisational inefficiencies of credentialing and onboarding through automation.
WeWork, 30 Churchill Place, E14 5RE, London, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Irina was most helpful and efficient. Problem solved within hours.
THANK YOU
My query was immediately addressed. Thanks to Anastasiya, I was able to correct my credentials form. She is really helpful.
We had been searching for an On-Boarding system which would stream-line and modernise the process we have used for years. Credentially fits the bill perfectly. We love the ability to customize the configuration on the fly, and have ready access to compliance-related documentation at our fingertips. Our workers and candidates love the fact that they can get on with uploading files and adding information in a timely manner which really speeds up the process. It really puts the Candidate in the driving seat. We have seen an immediate increase in the speed at which references are returned too! The Credentially success team continue to support us and it's great to have them on hand (or at the end of an email) should we need advice, guidance or just a friendly chat.
Love how customisable and flexible Credentially can be to really meet our needs. It makes onboarding and managing compliance really easy and eliminates the need for spreadsheets. Our Customer Success Manager is a delight to work with, always takes our feedback to the development team and improves our experience for us, and is always happy to go the extra mile to help us with anything we need.
Quick response and quick outcome with logging in difficulties - thank you.
Excellent support
The person was really helpful and the support and resolution was quickly dealt with.
We are looking to make some changes to the system, and Art has been so helpful with ensuring that we do it in the best way possible.
It is early doors, but it seems like it should be a relatively easy process, done in the background, and ensure our business continues to develop.
Anastaysia changed the email address for the user in question very quickly and was very helpful.
excellent customer service skills. She helped me with some info I needed explaining me everything in detail.
Thanks
Credentially has been fantastic. The platform is a great tool for our companies recruitment and on-boarding, and the transition to Credentially was a smooth one.
The team have all been wonderful, very helpful and responsive throughout. Many thanks to Anastasyia for all of her patience and support.
REALLY HELPFUL TEAM !
Irina has been super supportive and helpful. She's went above and beyond with difficulties which I had for my logins.
Anastasia was very helpful and quick to identify my problem. She explained very clearly and patiently what to do to corr3ct the issue.
Credentially have partnered with us to build a strategic onboarding and compliance process. Their team have been extremely helpful and responsive throughout.
As a ever expanding company who have only recently moved to paperless we have found Credentially to be a good onboarding tool. there are items to be improved on, but anytime we have some additions to make it has always been actioned or found a middle ground to make it work. The support team is fantastic also
We rely on Credentially to stay on top of all of our clinical compliance. Our colleagues always comment on how easy it is to use and from our side it's very intuitive to manage. The standout benefit to me is the customer service, no job seems to big and it's such a huge help with all the reporting I have to do. Thank you!
Credentially is a very supportive and smooth HR information system. Our company depend highly on it and always receive technical support instantly if we have any enquiries (Art especially was a pleasure to work with).
We've recently started using Credentially to process applications for new clinicians & manage the compliance of our existing ones.
The system is very easy to use and the automation on things like DBS checks, professional registration checks and document expiry is excellent. It's already saved us hours of admin time.
The team there are great - extremely responsive, pro-active and helpful, doing so much work to help build out the optimum onboarding flow for our organisation.
Many thanks to Irina who has gone above and beyond to meet our needs!
Callum, Clinician Onboarding Executive, Push Doctor
I have nothing but positive feedback!! Credentially is our onboarding tool for our new starters, this ensures a smooth process for the employee and allows HR to monitor their progress throughout.
Credentially is a good HR tool to measure compliance level within the organisation. Our customer service manager is responsive and always looking at ways the system can be developed to support our needs.
Fully recommend.
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