Wevoice Avaliações 135

Had a positive experience throughout my issues. Harris was polite and helpful and was very knowledgeable of the matter

David was very professional in the way he handled the situation I am very happy with him and the way he treated me will definitely use and tell my family that the company was all I expected

Jenny was very helpful and talked me through the issue.
She spoke quite fast and, as my hearing is not as good as it used to be, I had difficulty understanding understanding what she said. However

Was dealing with my enquiry by David who was very helpful polite and was patient with me

Jenny was helpful and friendly

Harris was brilliant helping me with my phone and sorting out my issues with data and updating my contact. Harris was helpful and friendly through out our numerous telephone conversations. Thank you Harris for your patience and understanding.

I spoke to an associate this morning, who was very helpful with my queries and sorted out my issue with ease.

We had initially some issues with the e-sim activation and network service performance, but Jenny persisted and everything was resolved

I couldnt ask for a better service, everything whent exstremly smoothly.

Very helpful on the phone, Harris answered my question straight away.

Very helpful in sorting out a complicated issue but in spite of the bank holiday Jenny persisted until it was resolved .
Also Harris answered a query efficiently and explained invoice questions too .

Harris was amazing and explained everything to me.

Harris was helpful and patient with good advive and allowing me time to express my feelings about the other internet providers that were giving me a hard tiem.

Jenny and ahmed is very helpful and lovely
Very good community behaves more like family than an organisation

COLD CALLERS FROM WEVOICE ARE SCAMMERS.

An investigation into your cold callers needs to be conducted. I only found out today you called my elderly mother in law back in Feb with a technique leading her to be from her, then, current provider, 02. After agreeing with the change of monthly payments, she didn’t realise you had signed her into a 3 year contract. We called your customer services today to cancel the contract as she has had nothing but issues, loss of signal outside her home and being cut off for hitting a limit leaving her unable to make phone calls. You told us today she was in fact in a ‘verbal’ contract and she would have to pay almost £500 to leave the contract.

I am going to look further into this with consumer rights and fraudulent selling tactics to the elderly and vulnerable.

Reading the other reviews, it appears you have been quite the professionals at this.

This is disgraceful and please don’t try to sugar coat what you are doing to these people.

*** update. I’m not sure if the response to this was sarcasm or incorrect but the caller was definitely not ‘Nathan’ and he didn’t resolve any of my concerns. Besides, you have no idea what customer I speak of. This response truly reflects your level of customer service and care for your customers. To anyone thinking of joining these, I would honestly think twice.

Couldn’t get signal on new sim, Nathan was amazing trying to sort it out, every solution, finally after 3 days Nathan managed to get my sim working, he was really helpful and I’m grateful for his patience and help in those 3 days trying to resolve the issue

Ahmed was very friendly and made the process very easy and made me feel comfortable,very trust worthy and would recommend ⭐⭐⭐⭐⭐

Back in late January a young man called Jacob solved a a problem for me regarding my phone receiving calls that had started following an update of the iOS just prior to the New Year. His update helped me considerably.

Harries was very helpful on my call to we voice he helped me step by step and got everything sorted

I worked with Harris through a few difficulties until I achieved a good strong phone connection with little expense and no need for the old BT connection. Harris rang me when necessary but did not harass me with calls.i kept my old phone number.Feruary 2026