Credit Saint Avaliações 742

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The customer service was great. The reps were patient and courteous. After 8 months of being with credit saint and only 4 items removed from my credit profile I felt as though credit saint promised mo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rose is an Angel sent from above. She’s the only person that took time a few hours to go over all 3 credit bureaus and the negative reporting. It had been 4 months since any change had taken place. Sh... Ver mais

Avaliado com 5 de um total de 5 estrelas

So we threw some complicated history at these guys and they were able to give us a clear and concise path forward with a personable touch. Sometimes you just need to get out of the way and let the pro... Ver mais

Avaliado com 1 de um total de 5 estrelas

Went through the whole sales pitch. Then at the end the rep says you will have to make payment agreements with your creditors. I said no thanks. Are you a credit repair company or a debt consolidation... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Dinheiro e Seguros

Informação fornecida por fontes externas variadas

Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

742 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 86% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Update to Credit Saints Fraud

Update:
Credit Saints is a Lying Company. They responded to my post on today 7/30/2025 with lies. I sent them a letter for demand of money on 7/29/2025. On today senior Manager Alexander reached out to me offering to refund me 5 payments and I refused. I paid this company at total of 1199.98 to help with my credit and they did nothing but collect money. This company is a scam and fraud. Everyone that they did this to should report them to New Jersey BBB just like I did. They have to be stopped. I am currently in contact with a lawyer because of the scam. Do not trust this company. Also, I contacted them in July, August, September of 2024 because I was not receiving any feedback an every time I called the agent told me I had to wait until the cycle ran which was 30 to 45 days. I told them I was going to just stop the process in August, and the agent told me I was not giving the cycle time to complete. They never reached out to me about anything I always called them, and it was always the same excuse. I told them in April 2025 to stop debiting my account and send me all the report they had and they sent 7 report out of 10 months. No deletion of any my credit score even dropped. Alexander and Christopher are frauds and their employees are scammers. Please report these pieces of s**ts to the BBB, Attorney General, FTC and sue their asses.

This was the worst experience ever. They took my money and did not render the service. I have reported them to BBB, Attorney General, FTC and is currently speaking with an attorney for legal representation. Do not use this company unless you want to give away money. If you have been scammed report them to BBB, Attorney General, FTC and get a lawyer also. They need to be shut down

29 de abril de 2025
Avaliação não solicitada
logotipo da Credit Saint

Resposta da Credit Saint

Thank you for bringing this matter to our attention.

The client enrolled with Credit Saint in June 2024 for credit restoration services. Throughout the duration of the agreement, services were rendered in accordance with the terms of our contract. This included credit analysis, the submission of disputes on the client's behalf, and regular communication.

The client was sent copies of their credit reports as well as redacted copies of disputes that were submitted to the credit bureaus. Additionally, the client experienced deletions during their time with us, which is an indicator that progress was being made on their file.

It is important to note that the client reached out in June 2025, nearly one year after enrollment, to request a full refund. Per the terms of our agreement, full refunds are not applicable after services have been rendered and deletions have occurred. However, in an effort to resolve the situation amicably, we extended a good faith partial refund, despite not being obligated to do so.

The client declined this resolution. At this time, there is no further recourse we can provide. We are confident that we fulfilled our obligations under the agreement and made every reasonable effort to resolve the concern. We are still willing to accommodate the proposed resolution and would be happy to continue the conversation should the client so choose.

We regret that the client is dissatisfied with the outcome and wish them the best in their continued financial journey.

Avaliado com 1 de um total de 5 estrelas

Total scam!

Total scam. I gave them 1 year and they didn’t do a single thing. Waste of $1200 DO NOT RECOMMEND!!!

26 de julho de 2025
Avaliação não solicitada
logotipo da Credit Saint

Resposta da Credit Saint

We are deeply concerned about your experience and impression of us. We have made multiple attempts to reach you without success. Please call in and ask for a Manager, we will take excellent care of you.

Avaliado com 5 de um total de 5 estrelas

I recently had an issue in my prior…

I recently had an issue in my prior review with Credit Saint & Christopher was a pro & resolved the matter I have updated the stars & I appreciate Christopher expediteding the issue & acting with professionalism! Thank you for your time to this matter & I would recommend credit saint ... Thank you !

2 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Als Oswaldo Helped me a lot and Answered my old questions. They offered 90 return policy. Definitely the right company to work with to fix your credit

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My representative was empathetic.

My representative was knowledgeable, pleasant, empathetic and professional. I was disputing a reproductive medical bill. That my husband and I had been paying towards for the past 20 years. Come to find out that our eggs had become defective after 12 years of storage. We were never informed and we were still being charged for defective eggs for 8 more consecutive years. Although this topic, I was disputing triggered a wave of disheartening emotions. My representative made me feel understood and trustworthy to discuss such a sensitive subject. He was totally supportive throughout the conversation. Thank you, Credit Saint! You are truly a Saint!

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasant Young Man

I spoke with a young man named Jamal, he was absolutely pleasant and answered all my questions, and some. He was pleasant and told me my options and. I signed up for a package and can't wait to clean my credit.

9 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is the worst experience I’ve ever…

This is the worst experience I’ve ever had not only did they get my credit scores down they gave out my personal information, phone number, etc. zero communication I canceled after 90 days and never even got my money back over $500 that they promised I would get back don’t believe in what they say the worst company ever

8 de julho de 2025
Avaliação não solicitada
logotipo da Credit Saint

Resposta da Credit Saint

We are deeply concerned about your experience and impression of us. We have made multiple attempts to reach you without success. Please call in and ask for a Manager, we will take excellent care of you

Avaliado com 1 de um total de 5 estrelas

These people offer to give me a refund…

These people offer to give me a refund only if I delete a review first. This place is so dishonest do not trust these people. They refuse to refund for services they cannot render that they billed for. So now I will leave this review with my experience from my last phone call.

3 de julho de 2025
Avaliação não solicitada
logotipo da Credit Saint

Resposta da Credit Saint

This client has left reviews under multiple profiles, and we feel it is important to reply to each : "Thank you for the opportunity to respond to Mr. Mueller’s concerns regarding his experience with Credit Saint. We are committed to transparency, ethical service, and resolving any misunderstandings promptly.

Mr. Mueller enrolled in our services on May 1, 2025. At the time of enrollment, we were unable to retrieve his credit reports through our standard method, and he was advised to upload copies of his credit reports manually, which he did on the same day. This allowed us to begin our work disputing negative items on his behalf.


While we regret that we were unable to retrieve his reports through our system or provide access to the score tracker feature, we were actively disputing the items on his credit reports throughout his enrollment. Our dispute efforts were in line with the scope of services agreed upon and continued for the duration of his time with us.

Mr. Mueller was informed of the terms of our 90-day Money-Back Guarantee at the time of enrollment. While he believed that technical issues prevented him from receiving full value, our records show that significant work was performed on his file.

That said, we understand his frustration and dissatisfaction, particularly regarding the system limitations. As a gesture of good faith and to bring this matter to a close, a full refund was issued on the same day this complaint was filed.

At this time, the matter has been fully resolved with the issuance of a full refund, and no further action is required.

We wish Mr. Mueller the very best moving forward and hope he is successful in his credit goals."

Avaliado com 1 de um total de 5 estrelas

Do not trust this place! This is a SCAM!

UPDATE: The refund was only processed after I left negative reviews. The first time I was extorted into removing any negative reviews FIRST and THEN they would process the credit right away. I hung up the phone. No one will extort me over my right to free speech. What a waste of my time. This cost me several hours to resolve and several conversations. I think I only got my money back because of how angry I got and how far I went posting my experience on line. Do not trust these people.

Do not trust this place! This is a SCAM! I was promised several services when I started the account. From the very first day they could not pull my 3 credit report and I had to upload the one that I got from Experians paid service. I was instructed that I could cancel that membership because mine would include all of that every 30 days along with a Score Analysis and all sorts of other features related to the reports. 3 months in they are getting ready to charge me again and they acknowledge that they have not been able to pull up my report with their system not 1 time, not 1 month. But if I want the 90 day refund I have to pay them for another month!!! What a scam! I asked nicely I was patient. They refuse to give me my money back! They did not provide over half the services promised. On top of that the letters they sent were rejected. Not the complaint. But they agency replied saying the request sent was not formatted correctly and did not contain the required information to verify my identity and that they were working on my behalf! Three months into this thing!!! I have no reports for 3 months now so I basically just have no responsibility for my credit since trusting these people. Watch out!!! This is a SCAM! If a customer explains these things and you say sorry no, we will not refund you even though we could not provide the services..... what is that? SCAM!

2 de julho de 2025
Avaliação não solicitada
logotipo da Credit Saint

Resposta da Credit Saint

This client has left reviews under multiple profiles, and we feel it is important to reply to each : "Thank you for the opportunity to respond to Mr. Mueller’s concerns regarding his experience with Credit Saint. We are committed to transparency, ethical service, and resolving any misunderstandings promptly.

Mr. Mueller enrolled in our services on May 1, 2025. At the time of enrollment, we were unable to retrieve his credit reports through our standard method, and he was advised to upload copies of his credit reports manually, which he did on the same day. This allowed us to begin our work disputing negative items on his behalf.


While we regret that we were unable to retrieve his reports through our system or provide access to the score tracker feature, we were actively disputing the items on his credit reports throughout his enrollment. Our dispute efforts were in line with the scope of services agreed upon and continued for the duration of his time with us.

Mr. Mueller was informed of the terms of our 90-day Money-Back Guarantee at the time of enrollment. While he believed that technical issues prevented him from receiving full value, our records show that significant work was performed on his file.

That said, we understand his frustration and dissatisfaction, particularly regarding the system limitations. As a gesture of good faith and to bring this matter to a close, a full refund was issued on the same day this complaint was filed.

At this time, the matter has been fully resolved with the issuance of a full refund, and no further action is required.

We wish Mr. Mueller the very best moving forward and hope he is successful in his credit goals."

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