The customer service was great. The reps were patient and courteous. After 8 months of being with credit saint and only 4 items removed from my credit profile I felt as though credit saint promised mo... Ver mais
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Veja o que dizem as avaliações
Rose is an Angel sent from above. She’s the only person that took time a few hours to go over all 3 credit bureaus and the negative reporting. It had been 4 months since any change had taken place. Sh... Ver mais
So we threw some complicated history at these guys and they were able to give us a clear and concise path forward with a personable touch. Sometimes you just need to get out of the way and let the pro... Ver mais
Went through the whole sales pitch. Then at the end the rep says you will have to make payment agreements with your creditors. I said no thanks. Are you a credit repair company or a debt consolidation... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...
Informações de contato
Pehle Avenue 250, 07663, Saddle Brook, Estados Unidos
- creditsaint.com
Respondeu a 86% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
CREDIT SAINT IS A TOTAL SHAM!!!!!
A very nice gentleman from Credit Saint named Christophe reached out to me and genuinely wants to resolve my credit Issue. I believe he will try his best
Let's what happens
I wouldn't recommend this company to…
I wouldn't recommend this company to anyone. I spent twelve months and a lot of money with them, and in that time, they challenged nine items on my credit report—yet not a single one was removed. If I could rate this company zero stars, I would. The five-star reviews are likely from people who just signed up, and naturally, they'll praise the service to attract business. The real results only become clear after months of using their service.
SCAM….CHECK WITH THE AGENCIES DIRECTLY…
SCAM….CHECK WITH THE AGENCIES DIRECTLY TO SEE IF THEY HAVE RECEIVED YOUR DISPUTE…ESPECIALLY IF THE STATUS IS “UNDER INVESTIGATION” FOR AN EXTENDED PERIOD OF TIME!!! Details below!
I initially signed up with Credit Saint to dispute a single late payment, hoping for a resolution. After 90 days, I found that the late payment had been removed from one reporting agency, but the status on Equifax remained “Under investigation” throughout the process.
When I reached out to Equifax for a status update, they informed me that they had no record of any disputes filed. Confused, I contacted Credit Saint, who explained that they mail in disputes and claimed that only online disputes are tracked by credit agencies. However, Equifax clarified that they would have a record of any dispute submitted, whether by mail, online, or by phone.
After more back and forth, Credit Saint insisted that the dispute was sent, but since it wasn't mailed certified, they couldn't provide proof. They refused to issue a refund, arguing that since something was removed from one agency, their service was valid. Yet, Equifax maintained that nothing was received via any method.
This experience has felt like a complete scam! Not only have they charged me for three months of service, but they've also wasted my time without delivering on their promises. If I could give zero stars, I absolutely would! If you are a client of Credit Saint and are seeing “Under Investigation” for several months, I would call the agencies directly to see if they have received anything. It feels like they are waiting to send the disputes in to all bureaus to try to get you to utilize the service past the 90 days. Not certain but it definitely seems that way.
They were amazing and very descriptive…
They were amazing and very descriptive and explained everything that was needed to understand the process🥰
Really helpful totally recommended
Really helpful totally recommended
Very great and helpful and kind
Quick response
The representative was professional and answered all of my questions and concerns.
A company you can trust!
I'm very excited to be working with Credit Saint!! Andrew was so helpful and professional He explained the process so that I completely understood the logistics of credit repair. I was very impressed with his acceptance of my reason for some of my nonpayment of some items. It was really a great feeling that he didn't judge me for my mistakes and disregard for my bills I'd highly recommend Credit Saint to anyone looking for credit repair. I only see good things in my future Thank you Credit Saint!!!
Very friendly now we can just hope…
Very friendly now we can just hope everything gets done as they say.
Great job communicating and getting me…
Great job communicating and getting me what I needed.
Excellent service
Excellent service! Highly recommend!
Professional and Knowledgeable
The program was explained very well and the reps seemed to know the business very well.
I am at ease knowing I made the best choice.
The process was clear straightforward…
The process was clear straightforward and simplified. The agents were patient and asked the right questions. I would recommend this company to anyone who needs help with their credit.
Great explained things very thoroughly…
Great explained things very thoroughly was very patient
Very pleased with the experience
The representative did a great job at explaining the options. I fully expected to be pushed toward the higher tier options as that’s what salesmen usually do. But he took time to listen to my situation and recommended the plan that made the most sense for me. Excited to do business with you.
Vicky was very helpful
Vicky was very helpful, thank you very much!
Friendly and professional from the…
Friendly and professional from the beginning to the end. Thank so much for all your help and than you so much for listening to me and be patient with me. I'm so happy for all the help that you guys had provided to me.
They were very helpful and answered all…
They were very helpful and answered all of my questions. They explained things thoroughly and made me feel as though I was top priority
Excellent customer service extremely…
Excellent customer service extremely personable.
The intake process was great
The intake process was great! Let's see if they get the job done....
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