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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tasty recipes that keep our family healthy and well-fed throughout the week without having to do any meal planning or go to the grocery store!

Avaliado com 4 de um total de 5 estrelas

I really value the reusability and reduced waste of Crisper meal kits. The nutritional info on their meals also shows an impressive amount of protein for plant based recipes. The only downside for me... Ver mais

Avaliado com 5 de um total de 5 estrelas

Crisper's meals are delicious and easy to make. I really enjoy the variety of choices, I've had meals that I would never have tried otherwise! Their produce is fresh and locally sourced and I love not... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic vegan menu choices with variety. The produce is so much more fresh than Good Food or Hello Fresh. Produce lasts the full week. Full nutritional labels for all recipes. I love the level of fl... Ver mais

Detalhes da empresa

  1. Entrega de comida

Escrito pela empresa

Toronto's zero waste and plant-based meal kit subscription. We deliver fresh ingredients and tasty recipes in 100% reusable packaging that we retrieve from your doorstep.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

224 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Great taste so yummy and not waste!

Great taste so yummy and not waste!! I have tried previous kits but being vegan means the options aren’t usually very tasty or well balanced so you end up hungry quickly. These kits are great tasting not overly complicated and zero waste (which is a big bonus)

1 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

Very helpful customer service

My error and my apologies - I thought I had been charged for meals I couldn’t received - but the people at Crisper were able to help me out.
Lovely people and very helpful

24 de agosto de 2023
logotipo da Crisper

Resposta da Crisper

Hi Carol,

Our records indicate that you had already successfully cancelled by the time this review was written, and you were never charged for something you wouldn't receive.

We were sad to learn that we couldn't deliver to your address, and we refunded your original order immediately when we discovered this. Your subscription should have been automatically cancelled at this time, but due to a technical glitch the cancellation was delayed and we apologize for the inconvenience.

We're always eager to help customers with their accounts, but we can only respond to issues if we know about them. We wish you had reached out and given us the chance to explain that you were not going to be charged again.

Avaliado com 5 de um total de 5 estrelas

Great Service

My order had to be refunded, unfortunately, due to the unavailability of delivery in my area, but I did receive swift and efficient service.

25 de agosto de 2023
Avaliado com 4 de um total de 5 estrelas

Super Tasty Meals

Ordering was easy, kit arrived on time, with clearly marked instructions and items. LOVED the zero waste packaging!! The Bim Bap tofu bowl recipe was super delicious and loved that it came with brown rice. Cauliflower burgers were super delicious as was the homemade salad dressing, but was disappointed there was no option to change burger buns to whole grain buns. Would definitely order again!

25 de julho de 2023
Avaliado com 3 de um total de 5 estrelas

The recipes are good

The recipes are good, the storage of vegg in the mesh bags does not keep it fresh. The recipes are really hard to find on the website. That is the one thing that would be great to come with the kit.

11 de julho de 2023
logotipo da Crisper

Resposta da Crisper

Hi Rebecca, thanks for the feedback. I'm sorry to hear that the produce in your kits wasn't always fresh. We encourage our members to keep their meals in the crisper bin of their fridge (hence our name!) to help keep the produce crisp, but we also offer credits if we ever accidentally deliver something that isn't fresh. We do our best to maintain high quality standards, but mistakes do happen.

The recipes are always listed in the 'On The Menu' section at the top of the website, organized by the week it was delivered. Offering digital recipe cards online - rather than printing them each week - is an important part of our zero waste commitment, but we understand if that doesn't work for you.

Thank you for trying Crisper!

Avaliado com 5 de um total de 5 estrelas

Delicious and Easy!

Crisper has really made dinners easy in our house. The meal selections are excellent and portion sizes are perfect for the two of us, we even end up with leftovers! It's great that there is zero waste and we can return everything when done. Customer service is also super easy to work with.

27 de junho de 2023
Avaliado com 4 de um total de 5 estrelas

I like how everything comes in…

I like how everything comes in re-usable packaging. I was a bit confused as to where to find the recipes, as I didn't know they would be online vs. sent with the ingredients. However, the meals were flavourful. The ones that I tried, did take longer to prep & cook than I would have liked, but overall - I enjoyed my experience.

20 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Healthy for me and for the planet!

The Crisper meals are easy to prepare and tasty (but not overly sweet, salty, or greasy like the vegetarian meals I received from a competitor). For the 15 meals I have received so far, produce has been quite generous, and very fresh (with the exception of wilted green onions, which perk up in a jar of water). Packaging meal ingredients in reusable containers makes Crisper an ethical choice that I can feel good about.

9 de junho de 2023
Avaliado com 3 de um total de 5 estrelas

Pasta Dish

The dry uncooked fusilli type pasta were stuck to the bag it came in. So took a bit of time to unstick them…Would be good to use bags made out of natural materials like cotton, as I am trying to reduce my plastic use…But this company is great for taking the first step, as it’s already reducing major plastic packaging from the conventional food delivery/meal companies!

17 de maio de 2023
logotipo da Crisper

Resposta da Crisper

Hi Brenda! Thanks for taking the time to share your feedback. We encourage customers to let us know when there's an issue with any ingredients so that we can respond and issue a credit if necessary. We take the quality of our kits very seriously, and we'll always do our best to make things right if there's a problem.

Regarding the material of the bags, we chose ours because they're made 100% from recycled water bottles. There are many different ways to eliminate waste from our lives, and in the spirit of our circular system we chose reused materials. If we come across bags made from post-consumer cotton in the future we'll definitely keep it in mind :)

Avaliado com 5 de um total de 5 estrelas

Always delicious, always joyful

Crisper ensures I’m getting enough veggies in my diet, and that I enjoy them. The recipes are always delectable and I feel so good about making food without any waste—of food or of single-use plastic. I love sharing a meal with a friend when I make my Crisper meals because I know they’ll be wowed—and so will I! Crisper has brought so much health and joy to my life, and lightened the food prep part of my week. Thank you Crisper!!

5 de maio de 2023
Avaliado com 5 de um total de 5 estrelas

Great Delivery Experience

The person delivering my food read my specific instructions for where to leave the delivery, and followed exactly what I asked - that small gesture was very appreciated! Plus, the food was delicious, and I love that there is no waste - it makes it feel so much better than other companies!

2 de maio de 2023
Avaliado com 5 de um total de 5 estrelas

Finally the convenience of a meal kit …

Finally the convenience of a meal kit with all the plastic waste! I love the variety of meal options each week delivered fresh and on time. I’m not vegan and this kit has introduced me to how to cook delicious plant based meals a few times a week. The value for money is fantastic. 10/10!

24 de abril de 2023
Avaliado com 4 de um total de 5 estrelas

Great business but room for improvement

I LOVE the zero waste aspect of this service, but I think there's room for improvement in user experience. For example, recipes should be emailed to you on delivery day or billing day instead of having to go to the website and search for them. It would also be great if there was a smaller box option for people getting the 2 meal service. I live in a tiny apartment and have to store a large blue bin for a week or two until my next delivery.
I also find the portion size varies quite a bit meal to meal. Usually it's a good size but occasionally the meals are very small. On two occasions some ingredients were missing.

12 de abril de 2023
Avaliado com 2 de um total de 5 estrelas

Crisper delivered to the wrong address…

Crisper delivered to the wrong address again - this is despite numerous emails, changing addresses on the system several times. 2 weeks ago when it was delivered to the wrong address the box wasn’t closed properly and an animal ate the contents so all the food had to be thrown away. Crisper did refund after a follow up but yet again the same mistake happened this week. There has been no attempt to compensate for the disruption despite us being customers for 18 months.

12 de abril de 2023
logotipo da Crisper

Resposta da Crisper

Hi Tara, thanks for sharing your feedback. Your frustration is understandable and these errors certainly don't meet our standards for customer experience. We've reached out privately to try and make this right, and we're looking into the technical error that prevented the shipping address from updating. We appreciate your longstanding support as a customer, and we promise to do better.

Just one note for clarity: our kits are always delivered closed, but a persistent animal could potentially still get in, especially if it's been delivered to the wrong address and left unattended for a while :(

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