Croudace Homes Limited Avaliações 635

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had Richard, Michael, Nicky, attend a volunteering day. All 3 were positive, happy and eager to get involved and worked hard to accomplish the task given to them from our team at Kent and Med... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Last week we had 10 volunteers from Croudace come to our care home for 3 days. During there visits they spent time playing board games, cards, bingo and enjoyed a silent disco. Nigel brought Charl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Step by Step is a local youth homelessness charity supporting young people aged 11–25 who are facing homelessness. We’re incredibly grateful to Croudace Homes for their ongoing support of our work... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Andy at the Brooks development came out to fix a few defects we had at the house, his work was nothing short of exceptional. He really went above and beyond making sure everything was rectified to the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Desenvolvimento Habitacional
  2. Construtor

Sobre Croudace Homes Limited

Escrito pela empresa

”Croudace”

Founded in 1946, the Croudace Homes Group is a residential developer. Croudace operates throughout the South East and enjoys a long and proud history of private ownership and financial stability.

Croudace homes range from affordable starter homes and apartments through to town houses and luxury family homes with up to six bedrooms. The primary objective of the company is to build high quality homes, backed up with excellent customer service. Croudace’s responsible approach to sustainability is matched by the company’s consideration of the environment, with developments designed with maximum green space and mature landscaping to create verdant outdoor space for the benefit of all.

The Croudace commitment to quality has been recognised by the many thousands of customers who have chosen to buy a Croudace home. The emphasis on quality and customer service has resulted in both consumer and industry awards for design, build quality and service.

The company has achieved the maximum 5 Star Award for quality and customer service from the HBF for twelve years in a row. The status of displaying ‘5 Star Builder Customer Satisfaction’ is a useful guide for potential customers to indicate the high standard they can expect from a Croudace home. The five star rating indicates that, over 90% of customers would recommend Croudace Homes to their friends.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

635 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

We had Richard

We had Richard, Michael, Nicky, attend a volunteering day.
All 3 were positive, happy and eager to get involved and worked hard to accomplish the task given to them from our team at Kent and Medway Mental Health NHS Trust.
the task of the day was painting some of our fences at our Dartford site, they all got on with the task and smiled for some photography.

At the end when finished, all 3 were saying how they would be happy to come back and do some more volunteering for us if and when needed.
As a team we are all thankful, and welcome volunteering and support anytime!

20 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

Thank you for your kind feedback and for welcoming our team.

We’re delighted Richard, Michael and Nicky made a positive contribution and approached the day with such enthusiasm. It’s great to hear they’d be welcomed back—we’d be more than happy to support again in the future.

Thank you for the opportunity and the important work you do.

Avaliado com 5 de um total de 5 estrelas

Spoke to Fiona on reception who was…

Spoke to Fiona on reception who was very helpful and a pleasure to speak with.

16 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you found our service helpful and pleasant. Thank you for your positive feedback; it means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Volunteers at Elizabeth Court Care Home

Last week we had 10 volunteers from Croudace come to our care home for 3 days.
During there visits they spent time playing board games, cards, bingo and enjoyed a silent disco. Nigel brought Charlie his dog along and they both spent time in the garden working with our resident Charlie to improve the area and started planting vegetables.
Some were lucky enough to take residents to the arcadia coffee chop and judging by all of the photos everybody benefited, both mentally and physically.
When talking to our residents after, they all said that they enjoyed the company and sharing stories and would welcome everybody back with open arms and thoroughly enjoyed the experience.
Once again a huge thankyou to all who have made a positive impact on our residents.

8 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're so happy to hear that the volunteers' visit had such a positive impact! It's wonderful to know that residents enjoyed the activities and companionship. We appreciate your kind words and are grateful for the opportunity to contribute to the residents' well-being. Thank you for sharing this lovely feedback.

Avaliado com 5 de um total de 5 estrelas

On site support!!

There were few issues with the house, but the team is attentive and the onsite engineer Alin is excellent at his job. Very quick and quality work in all items. Thank you!!

14 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that our team was attentive and that the engineer delivered quick, quality work. Thank you for your positive feedback; we appreciate it!

Avaliado com 5 de um total de 5 estrelas

Transforming Spaces, Changing Lives

Step by Step is a local youth homelessness charity supporting young people aged 11–25 who are facing homelessness. We’re incredibly grateful to Croudace Homes for their ongoing support of our work.

Most recently, their team joined us for a volunteer day at one of our accommodation sites, bringing along paint and supplies to redecorate the shared kitchen and living room. They were friendly, proactive, and a pleasure to work with throughout the day.

Thanks to their efforts, the space has been transformed into a warm and welcoming environment where the young people we support can truly relax and feel at home.

8 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

Thank you so much for your kind words. It was a real pleasure for the team to support Step by Step and be part of such a meaningful project. We’re delighted to hear the transformed space is making a positive difference, creating a warm and welcoming environment for the young people you support.

Avaliado com 5 de um total de 5 estrelas

The staff were amazing very welcoming…

The staff were amazing very welcoming and accommodating, the houses are spectacular and very well thought out.

12 de abril de 2026
Avaliação não solicitada
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Resposta de Croudace Homes Limited

We're glad you enjoyed your experience. It's wonderful to hear that our staff made you feel welcome and that you appreciated the houses. Thanks!

Avaliado com 5 de um total de 5 estrelas

Suzie was very welcoming and…

Suzie was very welcoming and informative, always on hand to answer any questions

12 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that our team member was welcoming and informative! We appreciate you taking the time to leave your feedback.

Avaliado com 5 de um total de 5 estrelas

Hermitage Park

We moved in last week to Hermitage Park, we would like to thank all the sales staff @croudacehomes Suzie, Sue, Marta and everyone else for getting us over the line and their continued support and help.
Thank you
James and Jenny

9 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you're settling in well to your new home! Thank you for your kind words and for recognizing our team's dedication to supporting you.

Avaliado com 5 de um total de 5 estrelas

Thank you Suzie, Sue, Marta and Claire

My partner and I recently bought our first home together and we are absolutely thrilled with it. The girls from the sales office were so kind, helpful and invested in our purchase journey so a huge thank you to Suzie, Sue, Marta and Claire in the Aylesford office, such a wonderful team and they made us feel really at ease during such a stressful time!

27 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We are so happy to hear about your positive experience purchasing your first home! It's wonderful that the team made you feel at ease during such a significant time. Thank you for your kind words.

Avaliado com 1 de um total de 5 estrelas

Priced Beyond the Stratosphere, Deluded Beyond Belief

White Stork Vale Downsview Avenue
Storrington, West Sussex RH20 4PS

In my opinion, Croudace have priced basic 3-bed semis with laminate worktops and pocket-sized gardens as though they’re Berkeley Homes. They are not.

Don’t bother with part-exchange. In my experience they’ll string you through the whole process and pull out anyway. We went to market instead and had our full asking price within a week. Funny that.

No flooring included as standard. If it’s not on the spec sheet, forget it. At this rate you’d have to haggle for a door hinge. Good luck getting a straight answer about what is included anyway.

Don’t expect incentives either. Most developers offer around 5% to soften what is, in my opinion, the almost inevitable year-one depreciation on a new build. Not here — not on a slow-selling site anyway. You either pay full price or qualify for a specially selected plot. Out of the kindness of their hearts they may cover your stamp duty — but stone worktops? Laminate for you, I’m afraid. In my opinion, there is an imaginary queue of buyers in Croudace world that doesn’t appear to exist in the real one.

We negotiated a deal through the on-site office staff — apparently the regional manager was too important to speak to the public directly, yet had no problem signing off the deal and then taking it away the next day. When we asked for a call to explain, that was refused too. The same deal had been offered on a different plot two weeks prior. In my opinion this wasn’t a mistake — it was arrogance. What frustrates me most is the complete lack of basic decency to pick up the phone and explain, or simply honour what was agreed. I suspect head office never heard about this one.

The significant social housing element — much of it local authority — is in my view deliberately buried under greyed-out plots on their site plan. Not exactly front and centre in the brochure.

Interestingly, Plot 4 — a larger house than the ones being sold at £525k — is listed separately by Saxon Weald as a shared ownership property at a full market value of £450k. So in my opinion, you can get a bigger house on the same development for less. Make of that what you will.

Local estate agents will privately tell you the pricing is completely detached from the local market. After six months, barely anything has sold. That’s not the economy — that’s a developer who, in my opinion, has confused perception with value. For context you can buy a semi with a garage in the local area for around £400k (based on my research)

In my opinion, Croudace don’t want to sell houses — they want to find someone who doesn’t know any better. Don’t be that person.

For context, this is a condensed version of a three month journey with this development. We were mortgage approved, chain-free, and simply asked for a 4% incentive package in what is, by any measure, one of the worst housing markets in recent years. In return we were, in my opinion, lied to, gaslit, and made to feel like idiots for simply trying to buy a house. It was almost as if they thought they were doing us a favour. They were not.
Steer clear. But if you ignore this and go anyway — we warned you. We wasted three months so you don’t have to.

And if anyone from the Croudace board happens to read this — I would be more than happy to discuss our experience directly.

As a buyer, you will always be wrong. Their view will always be right, even when, in my opinion, they are making it up as they go along. I would not consider buying a home from this company again.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Andy at the Brooks development came out…

Andy at the Brooks development came out to fix a few defects we had at the house, his work was nothing short of exceptional. He really went above and beyond making sure everything was rectified to the highest standards. He even saw some minor defects that we didn’t notice and rectified them whilst he was here. Thank you for all of your hard work today, we can’t see a huge difference already.

2 de abril de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that the work completed at your house was exceptional. It's great to know that the defects were rectified to the highest standards and that you're already seeing a huge difference. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Walked around codicote development

Walked around codicote development, houses looked amazing will be visiting the sales soon

22 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you found the houses amazing during your walk around the development! We appreciate your interest and look forward to your visit to the sales office.

Avaliado com 5 de um total de 5 estrelas

Fiona

Fiona, the lady on reception was very helpful with assisting me. She was very kind and professional, she went above and beyond to find certain bits of information for me!

24 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received; it's great to know the support was helpful and professional. Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Tudor came over for some snagging work…

Tudor came over for some snagging work and did a great job.

23 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that the snagging work was completed to your satisfaction. Thank you for sharing your positive experience with us.

Avaliado com 5 de um total de 5 estrelas

Best Pre Sales Guidance - Charlotte Theobald

I haven’t purchased a property from this developer yet, and I may or may not in the future. However, I wanted to share my experience regarding something equally important.
I’ve visited many new developments from all kinds of developers. The homes themselves might be impressive, modern, and well‑designed, each with their pros and cons. But in my opinion, the sales consultant you speak to is just as important — they should be able to answer your questions, guide you properly, and clearly explain everything you need to know. Buying a home is often one of the biggest investments of your life, yet sometimes even the most basic questions don’t get answered. I strongly believe developers should train their sales consultants thoroughly before placing them in sales offices. Unfortunately, that’s not always the case… except with one developer: Croudace.
My partner and I recently visited the Vyne Park development and met the lovely Charlotte. She is by far the best sales consultant we’ve met so far — incredibly positive, knowledgeable, and fully across every detail. I’m certain many people will choose to buy a home from Croudace purely because of Charlotte’s professionalism, attitude, and expertise.
We might be one of those people — who knows — but what I do know is that Croudace is extremely lucky to have her.

14 de março de 2026
Avaliação não solicitada
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Resposta de Croudace Homes Limited

We appreciate you sharing your experience. It's great to hear that you found our sales consultant to be so helpful and knowledgeable. We value consultants who can guide potential buyers effectively. We're pleased that their expertise stood out to you during your visit. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Above and Beyond: Caroline & Abbie’s Outstanding Guidance

From the very beginning of our home‑buying journey, Caroline and Abbie have been nothing short of exceptional. Their support has been truly above and beyond—available seven days a week, always ready to answer questions, and consistently guiding us with clarity and patience through every step of the process.

They took the time to explain each stage in detail, making what could have been an overwhelming experience feel smooth, transparent, and even enjoyable. Their professionalism is matched only by their kindness, and it’s thanks to their dedication that we were able to complete the purchase and move into our new home by the end of the month—something we didn’t think would be possible.

What stood out most was how genuinely they cared. It never felt like a transaction; it felt like they were rooting for us, celebrating each milestone with us, and making sure we felt supported throughout. People like Caroline and Abbie turn a stressful process into a memorable and positive one, and we’re incredibly grateful for everything they’ve done.

Croudace Homes is very lucky to have them, and so were we.

Thank you

Stefano and Silvia

30 de janeiro de 2026
Avaliação não solicitada
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Resposta de Croudace Homes Limited

We're so happy to hear about your positive home-buying experience. It's wonderful that the team's dedication and support made the process smooth and enjoyable for you. We appreciate your kind words and are grateful for your feedback.

Avaliado com 5 de um total de 5 estrelas

Arron did an amazing job with our post…

Arron did an amazing job with our post snagging works. Really satisfied.

13 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you're satisfied with the post snagging works. It's great to know that you had an amazing experience. Thank you!

Avaliado com 5 de um total de 5 estrelas

A job well done

Nothing but praise for Steve, he is always on time, goes above and beyond to fix snags within our home.

12 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you had such a positive experience! It's wonderful to know that our team member's punctuality and dedication were helpful in resolving your home issues. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Outstanding people & specification - Thank you

I moved in a week ago to a new property at Hermitage Park. From the start I had been incredibly impressed with both the people and the specification for Croudace properties. The Sales team, Sue and Marta, were thorough in understanding my needs, showed me all possible options even though it was ‘on-site’ and were remarkably patient and helpful.
I greatly appreciate the philosophy of ‘no extras’ with the details from Amtico flooring and well specified fitted wardrobes to mirrors in the bathrooms, soft close toilets and toilet roll holders all included. This makes a refreshing change from many national builders.
Last but certainly not least is the site team, Julian, Florin and Adrian. They took great care to finish everything well, and to check-in with moving to ensure all was working as it should, quickly rectifying any issues. Their attitude is exemplary. Thank you!! It is very much appreciated.
Catherine & Betty

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're delighted you're impressed with our property and team! It's great to know the specification met your needs and that the team's care was appreciated. Thank you for sharing your positive experience.

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Croudace Homes Limited.

We viewed a number of properties at Weavers Gate over the period of a week and decided to make an offer on one. The quality of the build is excellent and the development is well thought out.

Nikki was our point of contact, and Lili has subsequently helped us too. Both are outstanding - helpful, informative, and very patient, enabling us to take our time with our choice. There was no hard sell, just a wish to ensure that we did what was right for us.

We would thoroughly recommend Croudace Homes Limited.

7 de março de 2026
Avaliação não solicitada
logotipo da Croudace Homes Limited

Resposta de Croudace Homes Limited

We're happy to hear that you found the property and development quality excellent. We appreciate your positive comments about our team member's helpfulness, patience, and informative approach during your decision-making process. Thank you for recommending us!

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