Crown Gas & Power Avaliações 

Online chat with Simon B
Issue sorted out very quickly

Excellent customer service with Mo.
He is very calm, knowledgeable and efficient. He actually listened patiently and understood our account issues and solved them quickly.
Very impressed that Crown Gas and Power have real life intelligent people based in the UK as direct contacts to speak with. Two thumbs up!

Simon B dealt with an issue I had. He was very efficient and helpful. The issue was resolved within minutes.

Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.

I sent in a wrong meter reading and received an enormous bill. CG&P dealt with the issue quickly and with no issues. They are very polite and great to deal with. I would highly recommend this company.

Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!

Mohammed as been very helpful a has done a great job i have been dealing with a very difficult situation and he as helped above and beyond. He is a credit to your company
.Thank you, your help was fantastic.

Prompt. professional and solved my query promptly.

Crown Gas & Power are a great utility company to deal with. Their communication and customer service is second to none, especially Emma Clark who I communicate with on a regular basis. Nothing is too much trouble and she always responds in a timely manner with complete professionalism.

I have worked with Emma Clark in the Credit Control team for a long time, and there is truly nothing she won't do to help resolve issues for our clients.

Emma is proactive, engaging, and always willing to go the extra mile to support both our team and our customers. She consistently demonstrates a positive, collaborative approach and is an absolute asset to Crown Gas & Power.

The strong working relationship we have built with Emma makes a real difference. She genuinely wants to work in partnership with us, which helps us deliver the best possible outcomes for our clients and makes even the most challenging situations much easier to navigate.

Emma deserves every bit of recognition she receives for her dedication, professionalism, and commitment to excellent service.

Thank you for everything you do, Emma. Your support is truly appreciated.

Although the reason why we needed help in the first place was because of faulty equipment and lack of information from Crown. Lucy who helped us sort this all out was amazing. Very quick to get options in place to help and all very thorough.
Lucy was lovely to deal with. Thank you!

I would like to thank Lucy Bird for the exceptional customer service quality. She is to attentive, very responsive and supportive. It is a small enquiry but she gave all her attention to solve this matter for us as a company.

The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for her speedy responses and general help with everything i needed, would happily recommend to others. Thanks again

I received amazing support from Bethany Binder throughout the registration process. She was extremely helpful, responsive, and made the whole process straightforward and easy to follow.

Thanks to Bethany's assistance, I was successfully registered on the system and am now able to log our meter readings without any issues.

Excellent customer service and support throughout. Thank you, Bethany!

Rachael is easy to reach and always responds. A welcome breath of fresh air. It reassuring and massively helpful to have her in my corner.

I had a great experience with Crown Gas. Lucy was incredibly helpful, responsive, and dealt with my query quickly and efficiently. She kept me informed throughout and made the whole process straightforward and stress-free.

Excellent customer service is hard to find, and Lucy went above and beyond to help. Thank you for the prompt support – it's very much appreciated.

Highly recommended.

After a while of trying to get my issue sorted Elizabeth Kyme stepped in to help and made the whole process so simple and very swiftly got my issue resolved which was a massive help and took the stress away

The supplier is one we inherited following the purchase of a couple of buildings. We have been speaking to Lucy Bird across a number of accounts who is friendly, professional and extremely helpful (even when I get in touch with queries which don't relate to her department). Excellent service, thank you Lucy

Lucy Bird has always been very helpful and always resolves any queries we have as a company very fast and efficiently. Would recommend 100%

I called CP for billing help and was answered by a friendly employee called Lucy. She was a great help and dealt with my query efficiently and also helped with the follow-up that I needed. Thanks Lucy