Crown Gas & Power Avaliações 

232
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Natalie Cross was extremely helpful, friendly, and efficient throughout. She responded promptly to any queries and made the whole process smooth and straightforward. I really appreciated her support.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Natalie Cross was very helpful and professional,I could not have asked for a better service ,she is an asset to your company. Kulvinder Sahota

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I work closely with Lucy B and Lorenzo at Crown and can honestly say their customer service is top class. They are always happy to help and will happily point me in the right direction even when it'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’d like to say a "BIG thank you to Lucy Bird" for all your support and help over the past year. As with many businesses, having invoices come through on time, especially around month-end, is so i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Energia
  2. também em
  3. Companhia de Gás
  4. Fornecedor de Energia Verde

Escrito pela empresa

Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

232 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(232)

72 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mo was very helpful in providing…

Mo was very helpful in providing missing invoices and provided with any explanation needed, he is very professional and quick at responding to queries. Wish all the credit controllers were as efficient as Mo.

Raj Shrestha

17 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We are thrilled to hear that you had a great experience with us! Thank you for the amazing review.

Avaliado com 5 de um total de 5 estrelas

I dealt withSetting up Portal Access for a new client

I dealt with Mohammed in trying to set up portal access for a new client. He was extremely helpful and very accessible which is quite unique in the energy sector. He was extremely approachable and nothing was too much trouble. He even followed up with my request with a courtesy call to make sure i was happy with what he had set up. A credit to Crown Gas and Power

17 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

Death of owner of business lead to…

Death of owner of business lead to outstanding bill. I dealt with Mo, who treated me with the utmost respect. Time was given for invoice to be settled Treated with professionalism at all times. Can not praise this company enough. Excellent service.

13 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Mohammed Sajid

Mohammed Sajid was polite, quick, and efficient in dealing with this issue.
It makes a pleasant change to actually speak to a person who answers the phone almost immediately and can help you. Much better than having to wait on hold for up to an hour, which we don't have time for here, or to go online to talk to a robot.

3 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for your kind words and support. We’re grateful to have you as a valued customer.

Avaliado com 5 de um total de 5 estrelas

Helen (credit control) has been very…

Helen (credit control) has been very helpful and efficient with resolving our issue, very customer focused and pleasure to deal with. Comes as standard for Crown which is very much appreciated.

3 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Your feedback made our day! We are ecstatic to hear that you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Nicola Taylor is just wonderful

Nicola Taylor has been an immense support throughout my account duration with Crown.
Nothing has ever been too much trouble for her, or the colleagues she's passed queries through to on my behalf.
Their attention to detail and patience in listening, understanding and helping their customers, is second to none.
I find them to be both professional and personable and will always recommend them to anybody needing an honest, transparent and helpful utility company.

19 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service.

Avaliado com 5 de um total de 5 estrelas

I find Crown by far the best utility…

I find Crown by far the best utility supplier to deal with. They are very efficient and always polite and helpful on the phone. Mohammed Sajid in particular is always very pleasant to deal with.

18 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience.

Avaliado com 5 de um total de 5 estrelas

A Professional Supplier

We have a number of L/L supplies with Crown Gas & Power.
They have always been very understanding and our contact (Mohammed Sajid) is always helpful and knowledgeable.

Mohammed is a credit to Crown Gas & Power.

8 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated!

Avaliado com 5 de um total de 5 estrelas

very good services

very good services - Helen Pritchard is very helpful on resolving query.

8 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for sharing your experience with us! We are thrilled to hear that you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Helen Pritchard is lovely!

What a lovely person to speak to on the phone! Happy we're with Crown thanks to her.

3 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Helen Pritchard was extremely helpful…

Helen Pritchard was extremely helpful in order to get the account up to date. Really appreciate her efforts.
Thank you

3 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience.

Avaliado com 5 de um total de 5 estrelas

Helen Pritchard

Helen Pritchard provided me with excellent assistance. She is an excellent example of the kind of person Crown and its employees are. She is kind, communicative, and very thorough in her work.
I was able to get all the information and she also went out of her way to amend any issues the account had. Thank you

28 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We are so glad you had a positive experience with us. Your support is invaluable to us!

Avaliado com 5 de um total de 5 estrelas

Mohammed Sajid has been excellent at…

Mohammed Sajid has been excellent at assisting me. his customer service skills were brilliant and went out of his way to help me with invoice information. returned my call, emailed me when he said he would.

Would recommend Crown Gas and Power just based on my experience of Mohammed Sajid, thank you

28 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Helen Pritchard :D

Helen Pritchard was super helpful in assisting me. She is a shining example of how Crown and its employees are. Kind, communicative and very thorough with the work she does.
She ensured I got all the information needed to forward onto our clients as well as go out of her way to amend any issues the account in question had.

27 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Your feedback made our day! We are ecstatic to hear that you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Helen is fantastic 5/5

Helen has been fantastic in keeping in constant contact and providing me with updates during the transition process. 5/5 would recommend.

27 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We are so glad you had a positive experience with us. Your support is invaluable to us!

Avaliado com 5 de um total de 5 estrelas

Excellent Service

The speed of the responses by email from the team at Crown, particularly Emma Clark in the credit control team is amazing. Emma helped us resolve an issue in minutes. Excellent service.......

26 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review! We are thrilled to hear that you loved your experience with us.

Avaliado com 5 de um total de 5 estrelas

Helen Pritchard went above and beyond…

Helen Pritchard went above and beyond ensuring that my query was rectified quickly and efficiently. she was friendly and personable and a pleasure to deal with, a real asset to your company.

18 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers.

Avaliado com 5 de um total de 5 estrelas

Good company to deal with from the…

Good company to deal with from the start, particularly Mo their credit controller, good guy!

18 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Natalie Knight

She resolved our query professionally and quickly. Responded to emails promptly which was amazing and the client was extremely happy with the outcome.
So refreshing to deal with someone who has excellent customer service skills.

11 de março de 2024
Avaliação não solicitada
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Resposta da Crown Gas & Power

We are honoured by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

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