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Cruise2.com Avaliações 

1.933
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Betul, Kate, Ashley, in fact no matter who you speak to the sales and customer Service is outstanding. This is our first fly drive and cruise holiday and we had 2k questions we needed answers fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lisa is an excellent personal Cruise consultant. She is knowledgable, pleasant and helpful. Listens to your needs and queries and ensures she addresses them all . She makes the booking process enjoyab... Ver mais

Avaliado com 5 de um total de 5 estrelas

We needed to make alterations to our holiday itinerary, including a change of hotel in one of the destinations. Fortunately Betul, our wonderful cruise specialist, made the process extremely easy and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found that part of my itinerary for our upcoming holiday did not fit in with a special trip we had arranged. I contacted Kate and she has now managed to change our arrangements to fit in perfectly w... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Cruzeiros Marítimos
  2. também em
  3. Agência de Viagens
  4. Agência de viagens de cruzeiros
  5. Agregador de viagens
  6. Empresa de Cruzeiros Marítimos
  7. Terminal de Cruzeiros

Sobre Cruise2.com

Escrito pela empresa

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Escrito pela empresa

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Informações de contato

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The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.933)

248 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Cruise 2 Services

Quick to reply to questions and requests. Quickly solved potential problem. Paperwork provided in a timely manner.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear William,

Greetings from Cruise2!

We’re sincerely appreciative of your thoughtful feedback 🧳. It’s reassuring to know our team responded with speed and precision, resolving potential concerns while ensuring your documentation was delivered promptly and efficiently. Your confidence in our service is greatly valued as you prepare for your journey 🚢✈️.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Kevin, Superstar

Kevin, sorted out our twin bedroom need in our hotels which no other person was able to do. He not only sent the link to book ourselves on the outbound and inbound flights, he booked us on and sent the tickets. Fantastic service Kevin thank you so much

11 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Rosemary,

Greetings from Cruise2!

What a wonderful tribute to our team’s dedication🛎️. We’re thrilled that we could personally oversee those important arrangements, from securing the twin-room requirements to ensuring your flights were booked and ticketed without any added hassle. It’s fantastic to know that our service brought you such reassurance—your appreciation means a great deal to us ✈️⚓.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Difficulty resolved

I was having difficulty with my Lake garda cruise and I phoned Ashley who made the necessary amendments to my cruise itinerary and phoned me to advise me that this was being done

10 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Andrew,

Greetings from Cruise2!

We’re delighted to know your Lake Garda arrangements were brought back on course with such care and efficiency ❖🚢. Our team was pleased to make the necessary itinerary adjustments and keep you personally informed throughout, ensuring everything was handled smoothly and leaving you free to look forward to your holiday with peace of mind 🌊🗺️.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Kevin is amazing

Kevin is amazing. Efficient, patient and went the extra mile to sort our flight seats. Highly recommended. Caring and a brilliant representative of the company he works for. Thank you Kevin

6 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Janice,

Greetings from Cruise2!

Your heartfelt appreciation is a wonderful compliment to our team ❖✈️. We’re delighted that we could go the extra mile to arrange your flight seating with patience, care, and attention, turning a potentially frustrating detail into a smooth and reassuring experience. Your recommendation is genuinely treasured 🌍🧳.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

First class service

I have nothing but praise for the booking process i experienced with Cruise2.com
More importantly i dealt with Kevin as a "Wecare Specialist" when amendments needed to be made to my booking for my own personal reasons .
He dealt with this efficiently and with compassion and this is unusual nowadays.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Geraldine,

Greetings from Cruise2!

Your heartfelt praise is genuinely treasured ✧⚓. We’re especially pleased to know our team handled your amendments with both efficiency and compassion, recognising that thoughtful service matters just as much as getting the details right. It’s a privilege to know you felt genuinely cared for throughout your experience with Cruise2 🌊🤍.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Paul was extremely helpful in putting…

Paul was extremely helpful in putting together a package that suited us.
Consistently friendly, cheerful and most importantly knowledgeable. Thank you Paul. I’ll deal with you directly next time I book

5 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Angela,

Greetings from Cruise2!

It’s a genuine pleasure to receive such generous recognition ✦🗺️. We’re delighted our team could thoughtfully shape a package around your wishes, combining warmth, expertise, and meticulous attention to detail. Your intention to return to Cruise2 for your next adventure is the highest compliment we could hope for 🌅🛳️.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Lisa from cruise 2 was a great help in…

Lisa from cruise 2 was a great help in explaining about the cruise we wished to go on.

She explained everything and answered our questions very professionally.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Marilyn

Greetings from Cruise2!

We’re delighted to receive your kind feedback ❖🧭. It’s wonderful to know our team could bring clarity to your cruise plans, patiently answering your questions and providing the knowledgeable guidance needed to make your choice with confidence. We hope the voyage ahead is everything you imagined and more 🌊🛳️.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Australia tour and cruise

Lisa made everything so easy. Extremely helpful and informative, everything was explained in detail.This is our first time booking with Cruise2 but if everything is as satisfactory as Lisa we will definitely book again.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Patricia,

Greetings from Cruise2!

Your generous 5⭐ endorsement is a wonderful compliment ◇🌏. We’re delighted that our team could make your Australia tour and cruise feel effortless, providing thoughtful guidance and clarity at every stage. We’re honoured to have earned your confidence on your first Cruise2 booking and hope this is the beginning of many more remarkable journeys together 🦘🛳️✨.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Ultimate professional Lisa

From the first time we spoke to Lisa we felt totally confident in her knowledge,advise and patience with us. She rang us back when we agreed,never felt pressured and answered every question we asked,especially as we are not regular cruise customers.Now really excited and looking forward to our trip

2 de agosto de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Jane,

Greetings from Cruise2!

Nothing brings us greater pleasure than knowing our team has transformed the planning of your dream holiday into an experience as memorable as the journey itself ⭐⭐⭐⭐⭐. Thank you for placing your trust in Cruise2—we're honoured to be part of such a special adventure and look forward to welcoming you back for many more remarkable escapes. ✨🚢🌴

Warm Regards,
Team Cruise2

Avaliado com 4 de um total de 5 estrelas

Kevin

Kevin, was the name he gave. He was promp, he organised for us to have our chosen room without any hassle. Thats what is expected from good customer service.

8 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Hello There,

Greetings from Cruise2!

Receiving your fantastic compliment is a genuine pleasure. Our team takes great pride in delivering prompt solutions and thoughtful service, ensuring every aspect of your holiday planning feels effortless and reassuring 🚢✨.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Going on a holiday of a lifetime in…

Going on a holiday of a lifetime in November.
Lots to organise and with everything going on in the world I just wanted some updates to give me peace of mind. Kate has been amazing - so helpful and patient with my emails and replying promptly. I am sure there will be more over the next few months but so far the service has been good.

27 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear LD,

Greetings from Cruise2!

Your Glowing 5 stars review is sincerely appreciated. We're delighted our team could provide the reassurance, prompt communication, and attentive support you needed, allowing you to look ahead to your once-in-a-lifetime adventure with confidence and excitement 🌍✈️✨.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Paul was terrific in dealing with our booking. He was very friendly and knowledgeable about the holiday we had chosen. He worked above and beyond to answer our enquiries, and to meet our needs to extend our holiday, especially searching for the best hotel for us in Vancouver. An excellent communicator, and a very pleasant person to talk with. You are a credit to your company Paul.

26 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear David,

Greetings from Cruise2!

Your amazing 5⭐ review is received with heartfelt appreciation. We’re delighted our team could go above and beyond to curate every element of your holiday, from extending your itinerary to selecting the perfect Vancouver stay, ensuring an experience defined by expertise, care, and impeccable attention to detail 🌎🏨🛳️.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

I had to contact Cruise2 with a query…

I had to contact Cruise2 with a query on my flights, I spoke with Emma who was able to answer my query within minutes and my problem was solved, so excellent service

22 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Paul,

Greetings from Cruise2!

Your gracious 5 stars review is sincerely appreciated. We're delighted our team could resolve your flight enquiry within moments, transforming a concern into complete peace of mind and ensuring your holiday preparations remain effortless from beginning to end ✈️✨.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Paul our travel and cruise specialist…

Paul our travel and cruise specialist was absolutely incredible, from start to finish he was warm, friendly and very knowledgeable answering all my questions asked about our trip of a lifetime ! Paul has been very thorough adding extra nights to our holiday, talking me through our holiday from start to finish. The hotels booked for our stays are also fantastic I couldn't of wished for anything more right in the heart of the three states we are staying in. I cannot recommend this company and Paul (of course) enough for the impeccable service and also price which again was amazing!!! Thanks Paul & Cruise2, ill be back next year for our next adventure :)

13 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Gaynor,

Greetings from Cruise2!

Your extraordinary 5⭐ review is a true delight to receive. We’re thrilled our team could curate a beautifully personalised itinerary, blending expert guidance, exceptional value, and carefully selected hotels to create your trip of a lifetime ✨🌎🛳️. We look forward to welcoming you back and planning yet another unforgettable adventure next year!

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Ashley understood my query with my holiday

Ashley understood my query with my holiday booking. She took it upon herself to resolve the issue. This was done promptly and informed me at each step until it was resolved satisfactorily.

13 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Ron,

Greetings from Cruise2!

Receiving your splendid 5 stars review is truly appreciated. We're delighted our customer service team could take ownership of your query, keep you informed throughout, and deliver a swift resolution, ensuring your holiday plans remain smooth and worry-free ✨🌍🤝.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Helpful customer service

Ashley dealt with my issue efficiently and promptly.

13 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Bill,

Greetings from Cruise2!

We are honoured to receive your exceptional 5⭐ review. Knowing our customer service team could resolve your query with efficiency, professionalism, and genuine care is incredibly rewarding, and we're delighted to have made your experience effortless from start to finish ✨💼🚢.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Spoke to Ashley regarding a problem…

Spoke to Ashley regarding a problem regarding check in to the cruise line. She was very efficient and sorted the problem very quickly. Lovely person who I could clearly understand and I would rate her a 10. Thanks very very much it's now all sorted and I can enjoy the build up to the holiday without any worries. Thanks again Ashley

13 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Karen,

Greetings from Cruise2!

Your heartfelt 5⭐ review means so much to us. We're delighted our customer service team could resolve your check-in query swiftly, allowing you to look forward to your holiday with complete peace of mind and excitement—exactly how every journey should begin ✨🛳️🌴.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

We picked Cruise2 because we were…

We picked Cruise2 because we were looking for a cruise and stay holiday with train journeys. Our call was immediately picked up by Jordan who was brilliant. He gave us advice on flights and hotels and secured us a cabin on the cruise ship. Jordan was informative and professional from start to finish. We will not hesitate to use Cruise2 in the future.

12 de julho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Janice,

Greetings from Cruise2!

Your exceptional 5⭐ recommendation is genuinely treasured. We’re delighted our team could transform your vision into a beautifully curated cruise, stay, and rail adventure, offering expert guidance every step of the way to ensure your journey begins with complete confidence and excitement 🚆🛳️🌍.

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Great experience

We received a great experience when booking with Cruise2.
Ashley our representative was excellent.
We had all the information that was needed for a great holiday package.
Would definitely recommend.

30 de junho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear Dave,

Greetings from Cruise2!

Thank you for your kind words and fantastic 5-star review! We're delighted our team could provide all the guidance needed to make your holiday planning smooth and memorable. We look forward to welcoming you back for many more extraordinary adventures! 🚢🌟

Warm Regards,
Team Cruise2

Avaliado com 5 de um total de 5 estrelas

Cruise to Japan

Hi,

I would like to express my sincere thanks to your team with a special mention to Kevin for the way they dealt with my concerns about flying into Abu Dhabi because of the conflict in the region.

They addressed all of my concerns with exceptional professionalism and replied to my emails within 24 hours, which gave me great reassurance and confidence.

The holiday itself was excellent.

All of the joining instructions were clear, easy to read, and straightforward to understand.

Every airport transfer, pickup, and excursion was extremely well organised and ran smoothly.

Thank you for making everything so easy, which helped make the holiday such an enjoyable experience. Again Kevin gave excellent service and support throughout.

3 de junho de 2026
Avaliação não solicitada
logotipo da Cruise2.com

Resposta da Cruise2.com

Dear JT,

Greetings from Cruise2!

Thank you for your generous 5-star review! We're delighted our customer service team could turn your concerns into confidence through dedicated support and exceptional care. It was our privilege to be part of your memorable Japan adventure

Warm Regards,
Team Cruise2

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