The Cruise Line Avaliações 

464
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Once again we've been lucky to have Jess book us another cruise. Jess always responds to emails so quickly and her friendly, approachable manner make her a pleasure to work with. Thank you once again... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lauren makes booking cruises very easy. Tailor-makes every cruise holiday to suit my exact requirements and packages perfectly with any extras I need. Very personal service and always gets the best de... Ver mais

Avaliado com 5 de um total de 5 estrelas

We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant. A special thank you to Jess, who has been fantastic throughout. She reall... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was my first time using the Cruise Line. I found the agent, very professional, friendly and easy to communicate with. It was only my intention to make an enquiry. However, I felt confident e... Ver mais

Detalhes da empresa

  1. Agência de viagens de cruzeiros

Escrito pela empresa

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

464 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(464)

204 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Such a wonderful experience we booked again!

Our second time using The Cruise Line and it has been, as before, seamless. Such a pleasure to be working with Benedict who has a wealth of knowledge, who is quick to answer any questions and is so pleasant to speak to on all things cruise-related. Wonderful service - professional and helpful. Perfect!

16 de junho de 2026
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Resposta da The Cruise Line

Thank you for this feedback! We're really pleased it was just as seamless this time around and that we could answer everything you needed.

Have an absolutely wonderful cruise! 🚢

Avaliado com 5 de um total de 5 estrelas

Excellent service from The Cruise Line

Our cruise consultant Lynne was very efficient and professional. She responded to our enquiries very quickly and answered our questions fully. As newbies to cruising, her advice was very welcome and the booking process was easy. I will most definitely use The Cruise Line again and can recommend it unreservedly.

19 de junho de 2026
Avaliação não solicitada
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Resposta da The Cruise Line

Thank you! Being new to cruising, I wanted to make sure all your questions were answered.

Really pleased it all came together for you. I hope you have a fantastic cruise! 🚢

Avaliado com 5 de um total de 5 estrelas

I have to admit I’d never heard of this…

I have to admit I’d never heard of this company before we’d always used our familiar company but when they couldn’t help I looked around for the cruise we wanted…I’m glad I did Jess was so helpful and efficient she got a competitive price and always emailed when she said she would rang when she promised and was there when she said she would be…all round great experience. Will recommend to family and friends and will use again.

18 de junho de 2026
Avaliação não solicitada
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Resposta da The Cruise Line

Thank you for your review - really glad you found us! Pleased I could get you the right cruise at the best price and keep everything running smoothly throughout.

Hope you enjoy your luxury cruise! 🚢😊

Avaliado com 5 de um total de 5 estrelas

Recommend

This is the second time I have used the cruise line. Louisa has been super efficient on both occasions, going to extraordinary lengths to find exactly what I wanted as a solo traveller.

18 de junho de 2026
Avaliação não solicitada
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Resposta da The Cruise Line

Thank you! Solo travel requires a bit more thought to get just right, so I'm pleased we found what you were looking for on both occasions.

Have a wonderful trip! 🚢

Avaliado com 5 de um total de 5 estrelas

Nikki who assisted us in both booking…

Nikki who assisted us in both booking our original cruise was extremely helpful , efficient and professional and due to unforeseen circumstances we needed to amend our booking moving it to next year. Nikki and her colleagues made the process seamless. Thank you.
The telephone access to the team is also fantastic a refreshing difference in this digital age.

16 de junho de 2026
Avaliação não solicitada
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Resposta da The Cruise Line

Thank you for your feedback, Victoria.

These things happen, and I'm glad we could make the amendments as smooth as possible.

You're going to have a wonderful time on Cunard next year! 🚢

Avaliado com 5 de um total de 5 estrelas

Super efficient and wonderfully…

Super efficient and wonderfully helpful. They know what is being sought.

15 de junho de 2026
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Resposta da The Cruise Line

Thank you for the lovely review, Neil!

I hope the SeaDream cruise lived up to expectations - and 2028 will be here before you know it! 🚢

Avaliado com 5 de um total de 5 estrelas

Second booking with The Cruise Line

Second booking with The Cruise Line. Lauren was terrific. Quick, efficient and always friendly and helpful. After my enquiry cabins, flights and hotel rooms were held until finally decided and confirmed 4days later - excellent service!

9 de junho de 2026
Avaliação não solicitada
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Resposta da The Cruise Line

Really glad we could hold everything together while you made your decision!

Have a fantastic trip 🚢

Avaliado com 5 de um total de 5 estrelas

Lauren made the whole cruise booking process easy.

We have just made a cruise booking on Explora 11 with Lauren as our booking agent.
We have used Lauren when booking previous cruises & always had exceptional service. Our latest booking was no exception. Lauren was able to secure direct flights in and out of Athens and gave us several options of pre-cruise hotels. Lauren is extremely professional and makes the whole process seamless. All documentation including airline bookings arrived promptly. Cruise package price was very competitive. Would highly recommend.

11 de junho de 2026
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Resposta da The Cruise Line

What a fantastic review, thank you! Athens flights and hotel options can be quite the puzzle, so I'm really pleased we got it all lined up perfectly for you.

Explora II is such a special ship - you're going to have a wonderful time on your luxury cruise! 🚢

Avaliado com 5 de um total de 5 estrelas

Very pleasant agent

Very pleasant agent, who explored various options and came up with something much much better than we'd be quoted elsewhere.

11 de junho de 2026
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Resposta da The Cruise Line

That's great to hear! Have a wonderful cruise 🚢

Avaliado com 5 de um total de 5 estrelas

Great service and a good outcome!

Lauren was very helpful in providing details about two potential holidays I was thinking about. She was patient and understanding when I needed time to think about things and was able to extend a 'hold' on the holiday until I was happy with my choice.
Additionally she suggested information for tours and filling my time before a flight. Very helpful, thank you.

5 de junho de 2026
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Resposta da The Cruise Line

So pleased we could hold everything while you weighed up your options, and for the pre-flight suggestions!

Have a fantastic cruise 😊

Avaliado com 5 de um total de 5 estrelas

Very pleasant and helpful

Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

5 de junho de 2026
logotipo da The Cruise Line

Resposta da The Cruise Line

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Nikki.😀

Nikki.😀
Helpful,knowledgable,efficient,friendly.

4 de junho de 2026
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Resposta da The Cruise Line

Thank you for your feedback Ishbel! Enjoy your luxury cruise 😊

Avaliado com 5 de um total de 5 estrelas

The staff as always were helpful and…

The staff as always were helpful and provided a prompt and responsive service. Good value for money.

1 de junho de 2026
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Resposta da The Cruise Line

Thank you, we appreciate you taking the time to leave feedback! Have a wonderful cruise! 🚢

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