Crystal Windows & Doors Ltd Avaliações 2.393

The service was very good, was quick and they were professional. Only thing I will say is we felt as though we were pressured into it as was told that we had to let them know there and then even though we were waiting on other quotes. We still went with them even though we got a cheaper quote after agreeing to go with them due to the pay monthly option

Fitters turned up on time and made a good job of the windows and door which replaced existing ones,and was polite and cheerful,no mess and made a good finish the windows.windows look great.

Service from Crystal Windows is amazing you cannot fault it. They keep you informed with every step, always arrive on time and very tidy whilst fitting. I have used them for numerous things over the years. Quality and service is great.

Over the years I have used Crystal Windows for work in my home. Each time the support from the sales staff and the follow up care has been of a high standard. The option of paying upfront or taking a payment plan is good.

I will continue to work with Crystal Windows with my home improvement needs and will refer them to friends and family.

Had a new front door fitted by John, very efficient and no complaints. Very happy

From our preliminary contact through to completion, Crystal's staff were helpful and efficient without being at all pushy. They explained every option available to us and laid out their delivery programme with great clarity. Each element, design, surveying and installation, was handled by people who clearly knew what they were doing. Our planner, Steve, took time to help choose the product we wanted and then gave us clear advice on the payment option available. The fitters, Bob & Tony, were delightful. Arriving on time, working and cleaning up with real care, and willing to go the extra mile for us. Our whole experience of working with Crystal Windows was exceptionally good and I'd be happy to recommend them to anyone.

Excellent service. I recently had a new front and back door fitted and couldn't be more pleased. The fitters arrived promptly and were very professional, fitted the doors in no time without any problems. I would definitely recommend this company.

We are more than happy with the service from the initial consultation and the time and care taken to explain our options, to the surveyor through to the installation which was carried out to a fantastic standard.

So much so, that we've also drawn a number of comments from neighbouring properties and have recommended Crystal, should they be in the market for any new doors or windows.

Fantastic service from start to finish, couldn’t ask for a better company who provided first class customer service, friendly staff and really helpful with quality prices and fitted within a matter of days and the job was completed within hours, would definitely use again and recommend to family and friends

from our first chat with the wonderful lady at the door giving out the leaflets at b&q roneo corner everything went extremly efficiently. all the staff were friendly and helpful. all appointments were to the times agreed. on the day of instillation dean and chris were very polite and very friendly. they done an excellant job. everything was left clean and tidy. taking all the old stuff away with them.

Overall satisfied with the product. A second visit was required to fix some minor issues spotted after a few days of installation. Took a few reminder calls and follow ups for the installer to return to the property but it may have been due to him being on holidays. Apart from that good service and product.

great work the fitter talk me through everything

Crystal installed a new front door.
The whole process was very quick.
In under 2wks our door was installed.
We had to have 2 day job,the door was installed the first day and rendering the following.
Good communication with the office . Jhon and Adam did the work they where friendly, respectful and professional.
The job was completed satisfactorily
I would recommend Crystal to anyone.

We were really happy with the excellent high quality job carried out by the Crystal staff in a short time.
The staff were professional, pleasant, committed and conscientious of the work.
We will strongly recommend to anyone

who needed the service by Crystal Windows & Doors Ltd

Requested a quote for new windows on a 3 bed semi. Sales person was pleasant at first, however, the pitch was unnecessary long and after a while, I had to leave for an appointment. My husband called to discuss the quote with the sales person present and as soon as I advised that the quote was significantly higher than I had researched and twice as high as a previous quote the hard sale started. The sales person insinuated that we were stupid for wanting to get other quotes and that we would be going with poor value and poor fitting. He described builders in a derisive manner and scoffed at our request for time to consider the quote. He was just all around not very pleasant once he'd established that we wanted to think about it. He dropped his quote by 2k but by this point, I had decided that I wouldn't use a company whose sales tactic is to insult their customers into compliance. I was happy to challenge him, however, I can imagine this tactic could wear people down and result in people being pushed into signing up for something that they are not comfortable with. Irrespective of whether these windows are superior, I will never use a company that uses such horrid sales techniques.

Great communication throughout the consultation, design and fitting process. Took away all the old doors and repaired work done by a previous company.

Excellent service from the team, it was warranty work needed from safestyle windows

Paul & Sam were really professional, good humour and job completed with utmost quality.

Would recommend and use service again, not sure I’d get this same legends though 🤞🏽

My experience was overall positive, although the sales had lots of clear patter where the price got reduced drastically to show (faith) this was expected. i was surprised at the price of doors these days was lots more than expected.
That all being said the salesman was very pleasant and the guy who came to install was a very nice guy and very helpful.
The quality seems to be of very good quality and the install team made a very nice job of the door and the finishing touches.

Fitters come on time and were friendly, neat, made sure all surfaces covered and cleaned up when finished.