Cultneo Avaliações 29

Placed my order over a month ago still not received it. My tracking says it been turned at customs and iv still not received my money back

Ordered Labubu which was stated as genuine. After 4 weeks receive fake worth 10€. Scam shop

If I could give this 0 I would. It's been a month now and still no update on tracking information. I've reached out and gotten the automated customer service response almost 6 times now. At this point I just need the money back.

I never receive my order after a month of trying to contact them they always send you a tuto on how to track your order.

Paid double the going rate for a labubu, still have not received it 3 weeks later and the tracking number I have doesn’t work. Avoid at all cost!!

Fake Products & Misleading Page
I’m really upset with this purchase. The Labubus items I received are fake, and the business page is clearly not legit. I thought I was getting a good deal on 6 pieces, but they’re poor quality and definitely not original. I even had to pay extra for delivery. I feel scammed and will be warning others. A full refund is expected.

Received a fake product, even if I paid a full price of a genuine one

Fake product received. No customer service following up. Highly not recommended.

They pretend to be available for your queries but then they just ignore.

I ordered a full box of Labubu figures (6 blind boxes) from this website, but what I received is clearly fake. The packaging is totally wrong, the size is off, the quality is poor, and the text on the box (“Big Into Energy”) is completely incorrect. Even without opening any of the boxes, it’s obvious these are not authentic products.

I contacted the seller immediately and requested a full refund, but I have yet to receive any helpful response.

I paid by credit card, so I will be filing a chargeback. I strongly advise others to avoid this store unless you want to waste your money on counterfeit items.

This is extremely disappointing, especially for collectors who expect genuine products.