Where to start? The help and expert advice from Curamcare professionals Lucinda and Tanya has been both reassuring and practical. They helped me put together a team of carers for my elderly aunt who s... Ver mais
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Veja o que dizem as avaliações
I found this service very useful. I was able to link with a local carer, who was available to start visiting my elderly mother the following week. We have continued to book her and the process is clea... Ver mais
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This has worked very well for us to find support for a family member, other than some carers contacting us from too far away, hence travel time would not make the shift viable. However we have found t... Ver mais
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Louise started caring for my mum earlier this year, and has been an excellent and much valued carer. She has gone above and beyond her "duties" and continues to visit mum, even though she is now in a... Ver mais
A empresa respondeu
Detalhes da empresa
- Ajuda com serviços domésticos
- também em
- Agência de serviços domésticos
- Serviço de assistência médica domiciliar
- Serviço de Atendimento de Emergência
- Serviço de saúde mental
- Serviços de cuidados para idosos
Escrito pela empresa
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Escrito pela empresa
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Informações de contato
18 Ashwin St, Dalston, , E8 3DL, London, Reino Unido
- 01387 730766
- info@curamcare.com
- curamcare.com
4,4
Excelente
636 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service
After searching long and hard for an accommodating service I cane across Curam care service.
This probably has been the most reliable and transparent service both the Admin departments and the care givers have been amazing and work with you.
Our one of care giver has been outstanding!
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Miss N,
Thank you so much for your thoughtful feedback! We’re delighted to hear that you’ve found Curam to be reliable and transparent, and that both our admin team and caregivers have provided such positive support. It’s wonderful to know your caregiver has made such a great impression — we’ll be sure to share your kind words with the team.
Best wishes,
Eve - Marketing Manager
The welcome meeting with Advait was…
The welcome meeting with Advait was very prompt and friendly in terms of communication.
30 de março de 2026
Avaliação não solicitada
Resposta da Curam
Dear Adelowo,
Thank you for your lovely feedback! We’re so glad to hear that your welcome meeting with Advait was prompt and friendly. We’ll be sure to share your kind words with him — it means a lot to our team.
Best wishes,
Eve - Marketing Manager
Easy to use website
Easy to use website.
Easy to find a good carer.
Easy to pay the carer
21 de março de 2026
Resposta da Curam
Dear Alex,
Thank you for your kind review! We’re delighted to hear that you found the website easy to use and that the process of finding and paying your carer was straightforward. Making care simple and stress-free is exactly what we aim for. We really appreciate your feedback and support!
Best wishes,
Eve- Marketing Manager
Great online service and communication
Very easy to navigate through the website with very rapid responses, great service! The carer was also great
6 de março de 2026
Avaliação não solicitada
Resposta da Curam
Dear Alejo,
Thank you so much for your lovely feedback! We’re delighted to hear you found the website easy to use and received quick responses. It’s also wonderful to know your carer made such a great impression. We really appreciate you taking the time to share your experience!
Best wishes,
Eve - Marketing Manager
Great carers & great team!
Lucinda and Tania from the management team were so kind, understanding, and helpful in what was a difficult situation for me with my father.
They helped my understand the Curam platform and made sure I got the right help from the right carers. I also know that they will always be available to help in the future. Really great team!
10 de outubro de 2025
Avaliação não solicitada
Resposta da Curam
Dear Tristan,
Thank you so much for your kind words. We’re really pleased to hear that Lucinda and Tania were able to support you through a difficult time and help you find the right care for your father. The team always strives to make things as smooth and reassuring as possible, so your feedback means a lot. We’ll be sure to share your message with them — they’ll be delighted to know their support made a difference.
Best wishes,
Eve - Marketing Manager
Highly Recommend for Live-In Care Support
We had a very positive experience with Curam Care when arranging live-in support for my parents. My mum has dementia and my father is severely sight impaired, so finding the right carers felt like a daunting process at first.
Lucinda was particularly wonderful throughout. She guided me step by step, helping me understand how the process works, what questions to ask, and what qualities to look for in a carer so that we could find the right fit for my parents’ needs. Her support and reassurance made what initially felt overwhelming much easier to manage.
Thanks to her help, we now have two superb self-employed live-in carers on a rota. They have both been excellent with my parents and provide the consistency, care and companionship we were hoping for.
I would highly recommend Curam Care to anyone looking for support arranging live-in care for loved ones. The guidance, professionalism and personal approach made a real difference.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Curam
Dear Sara,
Thank you so much for taking the time to share your experience. We’re delighted to hear that arranging live-in support for your parents went so smoothly and that Lucinda was able to provide the reassurance and guidance you needed throughout the process.
It’s wonderful to know your parents are now supported by two excellent carers who bring the consistency and companionship you were hoping for. We’ll be sure to pass on your kind words to Lucinda and the team.
Thank you again for recommending Curam Care — we truly appreciate your feedback and wish your family all the very best.
Best wishes,
Eve - Marketing Manager
A really positive experience from start to finish
User-friendly website and app to sign up and post a job; very helpful staff at the end of the phone when I had questions and needed advice; absolutely lovely carer.
Our first time using carers to support our elderly parents and it was a really positive experience from start to finish. Will definitely use Curam Carers again.
9 de março de 2026
Avaliação não solicitada
Resposta da Curam
Dear Olwen,
Thank you so much for sharing this lovely feedback about your experience with Curam and your carer. It’s wonderful to hear that the website and app were easy to use, that our team could support you over the phone when you needed advice, and that your carer was such a good fit for your parents. We know choosing carers for the first time can feel like a big step, so it means a lot to us that the whole process felt positive from start to finish. We really appreciate you taking the time to leave a review and look forward to supporting you and your family again in the future.
Best wishes,
Eve - Marketing Manager
Live at home care
I like being able to choose live in carers, not have an agency pick them - Curam support have been excellent getting me set up and so far it's worked very well
28 de fevereiro de 2026
Resposta da Curam
Dear Sonia,
Thank you for your kind feedback! We’re really glad to hear that you value having the freedom to choose your own live-in carers and that our support team made getting started easy. It’s great to know the platform is working well for you so far. If there’s ever anything more we can do to help, please don’t hesitate to get in touch.
Best wishes,
Eve - Marketing Manager
Wait before you write a review
Initially I was asked for a review
based on my initial contact they seemed to totally understanding of the care I was looking for. I was sent 7 applicants details to be in touch with. They were local carers. In my sign up I'd stated the time of day the help was needed. I also stated for how long I needed someone contracted for.
I had 1 response but then when I contacted the carer they didn't have the time availability.
I'd been in touch with a number of other companies as well. Yes it was difficult. But after calling to say I hadn't had feedback from the rest of the other apparent candidates 2 more replied immediately to say that the hours required they couldn't cover. I guess the management gave them a kick to reply. I'm not blaming the carers at all. They were clearly busy having been booked with other clients. So why were those candidates suggested. Clearly the management team would have some idea of their work commitments.
When I called today to cancel their "search" for me I was told.. could you not have tried to get 2 carers to share the days required. I hadn't been told this was an option. Good carers are hard to find. If these poor people are being subjected to this type of supervision I strenuously feel this is bad. So no..I would not recommend this company.
3 de março de 2026
Avaliação não solicitada
Resposta da Curam
Hi Elaine,
We appreciate your feedback. Here at Curam, we offer a variety of care services to support different needs, from self-managed care to managed and CQC-regulated care. From our records we can see you’ve been self-managing your care. Self-managed care gives you the freedom to choose when you want care and who cares for you. This means you can organise carers around your needs, so if you’re finding it tricky to find just one carer for your care hours, you have the freedom to choose more than one, it’s completely up to you.
Curam carers are always asked to reply to messages as soon as they can, this is best practice across the platform. Our self-employed carers are not under supervision, but part of a community. If you feel you need more support to find carers for your needs, you may want to reach out to our Managed Care Team, this will come at a premium to self-managed care. If you’d like to find out more, please email managed@curam.io.
Best wishes,
Eve- Marketing Manager
Awful app. Okay, if you can find the right people, but not very intuitive.
Awful app that I keep getting them to try and fix. It’s been several years now and I just get a reply. Oh yes, we’ll take your feedback into account.
15 de janeiro de 2026
Resposta da Curam
Hi Lucy,
We’re sorry to hear you feel the app isn’t intuitive, that’s certainly not the experience we aim to provide. We truly value feedback and are always looking for ways to improve, so we’d really appreciate the opportunity to better understand the specific issues you’ve experienced. Please get in touch with our team directly at client@curamcare.com or ring us on 01387 730 766, so we can better understand the issues you’ve faced and see how we can help and support you.
Best wishes,
Eve –Marketing Manager
Great company, i will definetely use them again in the future.I joined Curam as i was in desperate…
I joined Curam as i was in desperate need for a live in carer for my 2 autistic boys, i got a call from Lucinda after a few minutes of joining and she explained everything to me and she helped me post an advert for the person i was looking for, after 1 hour of posting i started getting messages from ladies who were interested but eventually i picked one the next day and i made payment after doing a video call with the chosen carer, she showed up on the agreed day on time and i went to london leaving her in charge of the house and the kids, we kept in touch for the 1 week i was away and all went well.I can't thank Curam enough for being so understanding and fast to find me a professional carer in such short notice which was less than a week.I would definetely recommend them and i will definetely use them in the future.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Benigne Cindy,
Thank you so much for sharing your experience with us and for trusting Curam at such an important time for you and your boys. I’m really glad we were able to connect you with a live‑in carer so quickly and that everything went smoothly while you were away.
It’s wonderful to hear that Lucinda’s support in setting up your advert and guiding you through the process helped you feel confident and reassured. Knowing that your chosen carer arrived on time, settled in well with the boys and that you felt comfortable going to London means a great deal to our whole team.
Thank you for your kind recommendation – it genuinely means a lot, and we’ll be here whenever you need support again.
Best wishes,
Eve - Marketing Manager
Having MND it was time to give the rest…
Having MND it was time to give the rest of the family a break from caring for me. This is the first experience of having a carer Debby Parker has been caring for me for the last four days. She has been absolutely outstanding and nothing has been too much trouble. I now have confidence in having excellent care for the future. Many many thanks Debby. You have made a massive difference.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Mr Owen,
Thank you so much for letting us know about your experience, and for sharing. It means a great deal that you chose to trust us, and Debby to support you.
We’re truly glad to hear that Debby has made things easier for you all and that her care has helped you feel more confident about the future. We’ll make sure she hears how much of a difference she has made.
Thank you again for your kindness in writing this – we don’t take that trust lightly. Please reach out directly if you ever need anything in the future.
Best wishes,
Eve - Marketing Manager
Highly recommended. Our carer is a treasure
It was very easy to engage the services of a carer through Curam. Sarah has now been working for us for several weeks and we couldn't have asked for a better carer. She is 100% reliable; sensitive and caring; eager to help wherever she can; hardworking and she is friendly and cheerful. In fact she is a treasure!
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Kingsmead,
Thank you so much for your wonderful review and for sharing your experience. We’re delighted to hear that engaging a carer through Curam was easy and that Sarah has been such a perfect fit for your needs. It’s fantastic to know she’s providing reliable, compassionate care and making such a positive difference day to day.
We’ll be sure to pass your kind words on to Sarah — feedback like this means a lot to both our carers and our team. Thank you again for choosing Curam and for taking the time to share your experience.
Best wishes,
Eve - Marketing Manager
AVOID
At the request of Curam we are currently writing a lengthy complaint regarding the 5 carers in 5 months we’ve had from Curam - definitely would not recommend anyone uses this site.
Update: when we try to login to our account we are no longer able!
Because of this review
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Curam
Hi Jacq,
Thank you for your email and for sharing your feedback regarding both the Care Professionals and our team. We’re sorry to hear that you feel this way.
Curam operates as a self-managed introductory platform, connecting clients with self-employed Care Professionals. This model is designed to give both parties choice and flexibility. Care Professionals are independent and may decide whether or not they feel able to accept or continue with a particular arrangement.
Following a full review of the history of bookings, concerns raised, and the suitability of the arrangements in place, we have concluded that our platform is not the right fit for your current requirements. For this reason, we have taken the decision to close both accounts. Our priority is to ensure that care arrangements are appropriate, safe, and sustainable for both clients and Care Professionals. Given the level and complexity of support required, a more structured agency-led or residential setting may be better suited to your needs.
We sincerely wish you and your partner the very best in securing the right ongoing support.
Yours sincerely,
Patrick Wallace
Director
Good customer service.
Good customer service if you need to contact a real person, otherwise it's easy to use the app, to pay family members carers.
10 de fevereiro de 2026
Resposta da Curam
Hi there,
Thank you so much for taking the time to share this feedback. It’s great to hear that you find the app easy to use for paying your family members’ carers, and that when you do need to speak to someone, our customer service team has been helpful. We really appreciate your comments and will keep working to make both the app and our support even better.
Best wishes,
Eve- Marketing Manager
Response was swift job well done
Response was swift job well done
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Oladokun,
Thank you for your kind feedback! We’re really pleased to hear you were happy with the swift response and the job we carried out. If you ever need anything else, we’re here to help.
Best wishes,
Eve- Marketing Manager
Really trustworthy and excellent…
Really trustworthy and excellent services. Keep going.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Jaya,
We’re really pleased to hear you’ve found the service trustworthy and excellent. Feedback like this means a lot to the whole team, and we’ll definitely keep striving to maintain and improve our standards.
Best wishes,
Eve - Marketing Manager
Perfect for those inexperienced at hiring a carer
I can't tell you how happy I am with the experience I got from Curam. I've never had to hire a carer before and I needed to get something arranged at short notice. Lucinda from Curam was great with me, she took time to explain how everything worked, gave me advice about process and hiring a carer in general and regularly stayed in touch to make sure everything went smoothly. I was able to get a quick shortlist of applicants and interview them within days. All of the carers on the platform that I interacted with were great, they were all really patient and understanding.
The app helped keep everything together that you need, made it super easy to hire someone with clear details about the arrangements.
And when the first carer has to withdraw unexpectedly due to illness, the team at Curam were super quick to help me get a replacement at the last minute, and quite frankly Sakhi who did took over was incredible with my Dad. I felt reassured my Dad was well looked after and Sakhi did a great job of enabling my Dad's independence and providing companionship. Both myself and my Dad were super grateful to him.
Overall, fantastic experience from the team at Curam and the carers too.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Curam
Dear Fran,
Thank you so much for taking the time to share this wonderful feedback about your experience with Curam, your Dad’s carers and the team.
We’re delighted to hear that Lucinda was able to support you so clearly through the process, especially as it was your first time hiring a carer and at short notice. We know how stressful that situation can feel, so it’s great to hear that her guidance, regular check‑ins and help with shortlisting and interviews made things easier for you.
It’s also lovely to hear your positive comments about the carers on the platform and that you found the app clear and convenient for keeping everything organised and confirming arrangements. We’re very sorry that your first carer had to withdraw unexpectedly due to illness, but we’re really pleased that the team were able to help you find a replacement quickly and that Sakhi made such a difference for your Dad. Hearing that he supported your Dad’s independence and provided real companionship means a lot, and we’ll make sure your kind words are passed on to both Lucinda and Sakhi.
Thank you again for trusting Curam with your Dad’s care and for sharing such a thoughtful review. If you need any further support in future, we’re always here to help.
Best wishes,
Eve- Marketing Manager
I have found Indre and Curam so…
I have found Indre and Curam so helpful, it’s not been easy for my mother-in-law to accept help, but they have made it so much easier.
21 de janeiro de 2026
Resposta da Curam
Dear Janie,
Thank you so much for sharing this lovely feedback about Indre and Curam. It can be a big step for someone to accept help at home, so we’re really pleased to hear they’ve helped make things easier for your mother‑in‑law and for you as a family.
Best wishes,
Eve- Marketing Manager
I would really recommend Curam
I would really recommend Curam. I was matched with an excellent carer for my mum. The whole process is very straightforward. I would recommend employing a self-employed carer through Curam rather than using an agency, as it is much better value.
20 de janeiro de 2026
Resposta da Curam
Dear Victoria,
Thank you so much for your lovely review and for recommending Curam. We’re delighted to hear that you were matched with an excellent carer for your mum and that you found the whole process straightforward. It’s great to know that employing a self-employed carer through Curam has offered better value for you than a traditional agency. Your feedback means a lot to us and will really help other families considering their options.
Best wishes,
Eve-Marketing Manager
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