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Curam Avaliações 

636
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Where to start? The help and expert advice from Curamcare professionals Lucinda and Tanya has been both reassuring and practical. They helped me put together a team of carers for my elderly aunt who s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found this service very useful. I was able to link with a local carer, who was available to start visiting my elderly mother the following week. We have continued to book her and the process is clea... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

This has worked very well for us to find support for a family member, other than some carers contacting us from too far away, hence travel time would not make the shift viable. However we have found t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Louise started caring for my mum earlier this year, and has been an excellent and much valued carer. She has gone above and beyond her "duties" and continues to visit mum, even though she is now in a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Ajuda com serviços domésticos
  2. também em
  3. Agência de serviços domésticos
  4. Serviço de assistência médica domiciliar
  5. Serviço de Atendimento de Emergência
  6. Serviço de saúde mental
  7. Serviços de cuidados para idosos

Escrito pela empresa

Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client

Curam - Creating a fairer care community

Escrito pela empresa

How does Curam work?
3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board.
 The process is simple and clients only pay for the care delivered.
We are transforming the care sector by improving the lives of both carers and their clients.
We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

636 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(636)

99 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff . I am not computer savvy but having been made aware of this a very nice lady rang me regularly to make sure things were going smoothly. This gave me confidence and I was able to ring her if I needed
I have an amazing lady looking after my father who is 100. She has the patience of a saint and we all love her because she is so kind to him even though there are difficult situations for her at times. He was in hospital last summer and the consultant told me his body was closing down and I must prepare myself for the worst so I requested he be returned home as he has a full time live in carer. This wonderful lady, Iris, has brought him back to life . She is always cheerful, positive and helpful. No one could have done more than she is doing and I thank God every day that she has come into our lives.

16 de janeiro de 2026
logotipo da Curam

Resposta da Curam

Dear Sheila,
Thank you so much for sharing this amazing review. Reading about your father’s journey and Iris’s care is wonderful, and everyone here is deeply grateful for your 5 stars and your trust. It is great to hear that you felt supported and reassured with regular calls and someone you could always ring. Knowing that Iris has not only cared for your father at 100 but helped bring him “back to life”, with such kindness and patience in difficult moments, means the world to us. Thank you for letting Curam be part of your family’s care story.
Best wishes, Eve - Marketing Manager

Avaliado com 5 de um total de 5 estrelas

A care company rooted in first hand…

A care company rooted in first hand experience and making the organisational process easy at a time when many people will be negotiating the care system for the first time. Plenty of carers to choose from via online interview to help you find someone suitable. Fantastic support on the telephone from Lucinda and presumably others.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Curam

Resposta da Curam

Dear Paul,
Thank you so much for your wonderful 5‑star review and for taking the time to share your experience. It means a great deal to hear that our understanding of care is coming through in how we support families, especially when they are navigating the system for the first time. Knowing that you found it easy to organise care and were well supported over the phone by Lucinda and the team is exactly what we hope for. Thank you for trusting Curam at such an important time.
Best wishes, Eve - Marketing Manager

Avaliado com 5 de um total de 5 estrelas

The communication is brilliant and I am…

The communication is brilliant and I am updated with job availability promptly.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Curam

Resposta da Curam

Dear Denny,
Thank you so much for taking the time to leave this lovely review and for your kind words. We’re pleased to hear you’re being updated promptly with new job opportunities. At Curam, looking after our Care Professionals is a top priority, and timely communication is a big part of that. Your feedback means a great deal to the whole team.
Best wishes,
Eve-Marketing manager

Avaliado com 5 de um total de 5 estrelas

Hannah was a lovely friendly lady

Hannah was a lovely friendly lady . Felt comfortable with her straight away. Dad really liked her and felt at ease .

2 de janeiro de 2026
logotipo da Curam

Resposta da Curam

Hi Tracey,
Thank you for your kind words. We’re so pleased to hear Hannah helped your dad feel comfortable and at ease from the start. We really appreciate you taking the time to share your experience, feedback like this means a great deal to us.
Best wishes,
Eve – Marketing Manager

Avaliado com 4 de um total de 5 estrelas

Care for my father during the festive season

My Dad, who is 90, was fortunate to use the services of Curam Care during the festive season. Gerald, our carer, was wonderful.
His attention to detail with my Dad’s care was excellent. I would most definitely recommend the company.

30 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Hi Diane,
Thank you for taking the time to share your feedback. We’re so pleased to hear that your Dad was supported over the festive season and that Gerald provided such wonderful care. Please don’t hesitate to reach out if you need support again in the future.
Best wishes,
Eve – Marketing Manager

Avaliado com 5 de um total de 5 estrelas

Extremely efficient.

Extremely efficient.
And did exactly what was asked.
Could not have asked for better
Thank you

30 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Hi Nick,
Thank you for taking the time to leave us this review. We're glad you found Curam so efficient and secured the care you needed. Please don't hesitate to reach out if you need support again in the future.
Best wishes,
Eve- Marketing Manager.

Avaliado com 5 de um total de 5 estrelas

Great care

We have now had two carers from this company . Both have been great . The one at the moment is excellent, and we have had no hesitation to leave my mother-in-law in such good , capable hands . Dealing with the company has also been brilliant. We gave needed care , quite last minute at one point , and there were people available . Talking with the headquarters has been great too , and have been helpful in advising on different issues as we move forward looking after someone in our home. From the care company's that we tried to get hold of, this company were the only ones that were easy to use and quite reasonable in terms of prices etc .
I don't think we will be looking anywhere else for help if and when we need it again .

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Curam

Resposta da Curam

Hi Vienetta,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that both Care Professionals you’ve worked with have given you real peace of mind, and that you’ve felt confident leaving your mother-in-law in such capable hands.

We’re so pleased that we were able to support you at short notice when your care needs changed, and that our head office team has been helpful in advising you as you move forward. Knowing you found Curam easy to use and good value compared to other care providers truly means a lot to us. Thank you for placing your trust in Curam.

Best wishes,
Eve - Marketing Manager

Avaliado com 5 de um total de 5 estrelas

Finding a carer

It was easy and stress free finding a temporarily carer for my mother.

23 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Hi Jane,
Thank you for your kind feedback. We’re delighted to hear that the process of finding temporary care for your mother was straightforward and stress-free on Curam, we’re glad we could help.
Best wishes,
Eve- Marketing Manager

Avaliado com 5 de um total de 5 estrelas

Very supportive and help you to find…

Very supportive and help you to find carers, they kept me informed and the cheapest carer rates that I have seen.

23 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Hi Peter,
Thank you for taking the time to leave us this wonderful review. We’re delighted to hear that you felt supported and well informed while finding care through Curam. Offering access to trusted carers at fair, affordable rates is something we’re very proud of. Please don’t hesitate to reach out if we can help again in the future.
Best wishes,
Eve- Marketing Manager

Avaliado com 5 de um total de 5 estrelas

Ease of accessibility of website

Ease of accessibility of website, availability of carers in area & selection criteria

15 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Hi there,
Thank you for taking the time to leave us this great review. Making care simple and accessible is exactly what Curam aims to do, so we’re delighted to hear that you found the website so easy to use and that the range of carers available in your area met your needs. Thank you again for your kind words.
Best wishes,
Eve, Marketing Manager

Avaliado com 5 de um total de 5 estrelas

I have had a number of carers through…

I have had a number of carers through different agencies for my elderly Father and Aunt. Curate are absolutely the best.
Easy to organise, responsive and great carers. I would highly recommended them

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Curam

Resposta da Curam

Hi there,
Thank you for taking the time to leave us this wonderful review. We’re delighted to hear that you’ve had such a positive experience and that our Care Professionals stood out compared to other agencies you’ve used. Supporting families with flexible, high-quality care is exactly what Curam is here for, so we truly appreciate your recommendation.
Best wishes,
Eve-Marketing Manager

Avaliado com 5 de um total de 5 estrelas

One of the 4 csrers was able to do my…

One of the 4 csrers was able to do my job and is excellent. App is not the best though.

16 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Dear Louise,
Thank you for taking the time to leave us this review. It's wonderful to hear that you found a carer able to meet your needs. If you have any issues or suggestions regarding using the app, please reach out to us at 020 3859 8970 or email us client@curamcare.com, our team are here to help.
Kind regards,
Frank Marketing Intern

Avaliado com 5 de um total de 5 estrelas

The key word is “ Safeguarding “…

The absolutely thorough vetting process for carers on Curam is great for safeguarding clients.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Curam

Resposta da Curam

Dear Doreen,
Thank you for such a positive review. At Curam, we pride ourselves on ensuring that each of our carers goes through a thorough vetting and safeguarding process, so clients can have complete confidence in the care they receive. We’re delighted to hear that this has made a positive impression and helped provide peace of mind.
Kind regards,
Frank- Marketing Intern

Avaliado com 1 de um total de 5 estrelas

First overnight carer used cancelled…

First overnight carer used cancelled with 2 hours notice and no cover

9 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Dear GC,

We’re very sorry to hear that your chosen carer cancelled without providing adequate notice. This is not the service and experience we strive for at Curam, and it does not reflect the standard of service we aim to provide. Please be assured that this is not a common occurrence, and we will be looking into the situation carefully and speaking with all parties involved. In the meantime, our support team is here to help and can assist you in finding a suitable alternative carer as quickly as possible. Please don’t hesitate to contact us if you would like support, or if you have any further questions, at client@curamcare.com.

Best wishes,

The Curam Support Team

Avaliado com 5 de um total de 5 estrelas

Curam is a breakthrough platform for finding carers

Curam is a fantastic platform where we have found wonderful carers and at affordable rates. We are so grateful. Thank you so much Curam!

9 de dezembro de 2025
logotipo da Curam

Resposta da Curam

Dear Mrs Davies,
Thank you for taking the time to write such a kind review. We are delighted to hear that you had such a positive experience using Curam and you found our carers rates so affordable.
Kind regards,
Frank- Marketing Intern

Avaliado com 5 de um total de 5 estrelas

Very smooth operation and lovely carer.

Very smooth operation and lovely carer.

29 de novembro de 2025
logotipo da Curam

Resposta da Curam

Dear Jackie,
Thank you for your kind review. We are delighted to hear that everything ran smoothly and that you’ve had such a positive experience with your carer. If there’s ever anything more we can do, please don’t hesitate to reach out.
Kind regards,
Frank Marketing Intern

Avaliado com 5 de um total de 5 estrelas
logotipo da Curam

Resposta da Curam

Dear Julia,
Thank you so much for your lovely feedback. We're delighted to hear that your carer was punctual, kind, and clearly confident in her role. Providing reliable and compassionate support is at the heart of what we do, and it’s wonderful to know this has been your experience. If there’s anything more we can help with, please don’t hesitate to reach out.
Kind regards,
Frank Marketing Intern

Avaliado com 5 de um total de 5 estrelas

Wonderful service and very caring…

Wonderful service and very caring careers

30 de novembro de 2025
logotipo da Curam

Resposta da Curam

Dear Victoria,
Thank you so much for taking the time to share your experience. We’re delighted to hear that your carer made such a positive difference.
Providing reliable, compassionate support is exactly what we aim to achieve, and feedback like yours means a lot to us. If you need anything in the future, we’re always here to help.
Kind regards,
Frank Marketing Intern

Avaliado com 4 de um total de 5 estrelas

The booking was quite straightforward

The booking was quite straightforward, this was the first time we have use this company. Met with the career he was very nice. Haven't yet booked for him to stay with my husband but definitely will when I need help..

24 de novembro de 2025
logotipo da Curam

Resposta da Curam

Dear Grace,
Thank you for your feedback. We’re delighted to hear that your first experience with us was positive. It’s great to know that your Curam carer made a good impression. Whenever you’re ready to arrange care for your husband, we’ll be here to support you and ensure everything goes smoothly.
Kind regards,
Frank Marketing Intern

Avaliado com 5 de um total de 5 estrelas

Excellent experience

From the start dealing with Curam has been easy despite my initial reservations of doing everything remotely. I was able to find out about a possible carer living near my Mum, we exchanged some messages then chatted on the phone before arranging a face to face meeting with Mum and she agreed to have support. One month on, Mum is very pleased with carer Sally “really likes her” and it’s great to see a positive relationship building as Mum maintains her dependence with a bit of help where needed.The invoicing is done via email and I pay in advance to Curam when the session is agreed. After it’s taken place I’m asked to confirm. I’m delighted with both the system and carer.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Curam

Resposta da Curam

Dear Cath,
Thank you so much for taking the time to share your experience. It means a great deal to us to know that the support process has felt smooth and reassuring for both you and your mum. Hearing that a trusting connection is forming and that the arrangements are working well is exactly what we hope for.
If you ever have any questions in the future please don't hesitate to get in touch.
Kind regards,
Frank Marketing intern

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