Absolutely terrible. Ordered necklace with a photo of my late dog. Never arrived. Tried to contact them 3 times and no response until I left a negative response on Facebook. They stated the parc... Ver mais
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Veja o que dizem as avaliações
On Feb 28, 2026, I placed a order for 2 rings, a pair of earrings and an adjustable bracelet. On March 16th, I received one of the rings and 2 free gifts. I have sent several emails inquiring about th... Ver mais
Ich habe zum zweiten Mal bestellt und war wirklich sehr zufrieden bei der ersten Bestellung. Diesmal war es aber leider etwas enttäuschend. Erst nach zwei Kontaktaufnahmen und Nachfragen wurde die Bes... Ver mais
The quality and what you receive is beautiful, no complaints. The detail is great and the process is easy to complete. Only downside is the processing and delivery takes so long. If you want something... Ver mais
Detalhes da empresa
Escrito pela empresa
Custom Paw Jewelry creates custom jewelry pieces. Losing your pet is one of the toughest events to go through and no matter what we do, we cannot avoid it. Our mission is to create a Forever Memory, a way to remember them after they are gone. A unique piece that you can carry with you everywhere you go so that they could always have a spot in our memories.
Informações de contato
Tallinn, Estônia
- info@custompawjewelry.com
- custompawjewelry.com
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Its a lovely way to remember my special…
Its a lovely way to remember my special girl so I really appreciate the care taken to make it.
Worst customer service
This company has horrible customer service. It is nearly impossible to get in touch with anyone. They ruined the paw prints I wanted made. I ordered a pendant necklace of my one dog with her name engraved and an additional pendant with my
Other dogs name engraved. They arrived without them being engraved. They claim that I will receive a replacement but I have yet to get any email saying it was shipped. I have asked for proof of the right paw print with the correct name of my pet on which print. No response. The customer service never responds to you. The ring that I spent $380 on in white gold is super tiny that you can barely see the paw print. They don’t show you this online. When I ordered this same ring 2 years ago it was double in size. I have been grieving over my lost friend and they have made this even worse. I am not sure how a company can treat people this way. It’s cruel and disheartening that they continue to treat people this way.
Pushy sales tactics ruined the surprise
The product is nice but two things 1 - I had filled out the billing and shipping info but then went back to decide if I had chosen correctly and you sent a text to my daughter (the recipient) to push her into buying. It was supposed to be a surprise, so you ruined that. 2 - it took a really long time to arrive
Really poor quality.
Really poor quality.
Nothing like picture and try and make returns and negative feedback impossible.
It’s a lovely idea but VERY poorly executed
Took a month and came from china?
Took a month and came from china?? very poorly made. This site is not quality.
I love my necklace!!!
I did not receive the bracelet I…
I did not receive the bracelet I wanted. I ordered the smaller dainter heart bracelet from the website. I also specifically added in the notes that I wanted it like the picture they displayed of the dainty bracelet. Instead I received the larger heart pendant that I did not want, and was making sure I did not get. The bracelet I wanted was shown on the product I bought, but for some reason I was given the larger heart pendant.
Took forever
Took forever. Bracelet is bent and horrible shaped. Would never buy again.
I absolutely love my necklace
I absolutely love my necklace. It took a little time to get to me, but it was worth the wait. I wear it everyday. I have also got many compliments!
Amazing
So incredibly happy with my custom paw bracelet. The paw prints are perfect, such a beautiful keepsake for my two fur babies! Took about a month to arrive after ordering which was expected.
Clasp doesn’t close all the way
Don’t get me wrong, I love my bracelet, but the clasp doesn’t close all the way which has caused my bracelet to fall off a couple of times now. I’m too scared to wear it and will have to get it fixed elsewhere.
Love it
Love it! And I did not expect her name on the back. Thank you so very much❤️
Simple design and got here quickly
Simple design and got here quickly. I now have a permanent memory of my cat
The engraving i wanted didn't happen.
Excellent product and service
Very attentive to detail and questions. Great service and gorgeous jewellery.
Perfect!
Really pleased with my silver bracelet. I don’t know why I wanted a cast of my boys paw but it was the absolute best thing to help me through my days alone. Brings me so much comfort.
I actually ordered another in gold .
Back together again!
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