Ordered some teak furniture protector to help maintain my garden table & chairs. Items arrived super quickly & enabled me to get on and restrain it all. I have always used this product each year,... Ver mais
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I always thought that Cyan looked top of the range, and now that we have bought a table and chairs I can see that this company really is just that. The furniture is very well made and robust while be... Ver mais
A empresa respondeu
We keep coming back to Cyan Teak furniture as we know we can rely on the quality and we love the styles they offer. Glad we could buy the same chairs again this time to expand our set.
A empresa respondeu
Great outside table umbrella. Good quality materials and really solidly built. Looks great & price ok too. Would recommend.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.
Informações de contato
Unit 8, Gateway Business Park, Station Approach Road, CR5 2NS, Coulsdon, Surrey, Reino Unido
- 020 8655 6240
- customer.care@cyan.co.uk
- cyan-teak-furniture.com
4,8
Excelente
307 avaliações
Sem histórico recente de pedidos de avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Items arrived punctual and well packaged
Items arrived well packaged, on time and in good condition, although there was a slight problem with one item, but this was quickly rectified. Thanks so much, great company to deal with
19 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your review Dave.
While we're sorry there was a slight issue with one item, we're pleased that our team was able to resolve it quickly for you.
We really appreciate your support and are delighted that you found us a great company to deal with!
Wonderful Teak Furniture
Trading under the name Jati we went to view the range at the factory and had an excellent greeting. Perhaps the only slightly negative point is the showroom - could be bigger and more comprehensive.
That said, we bought the most fabulous furniture at a great price. Delivery was 6 star - two great Polish guys who couldn't have been more helpful. We're delighted!!
21 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review.
We're delighted to hear that you enjoyed your visit and found our team welcoming and helpful.
It's fantastic to know that you're pleased with your furniture and that our delivery team provided such excellent service - we'll be sure to pass on your comments. We hope you enjoy your furniture for many years to come!
We are delighted with our garden bench…
We are delighted with our garden bench and it is a beautiful addition to our garden. The bench is of the highest quality, well made and lovely to sit on. Cyan Teak was an easy website to navigate, and purchase from. Cyan Teak run a top notch delivery service and the bench was delivered exactly when we requested. Their driver was friendly and helpful. An all round great experience and we would not hesitate to recommend Cyan Teak. Thank you.
2 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review Jane.
We're delighted to hear that you're so pleased with your garden bench and that it has made a beautiful addition to your garden. It's great to know you found the quality excellent and that your delivery experience, including our driver and scheduled delivery, met your expectations.
We really appreciate your kind words and your recommendation. We hope you enjoy your bench for many years to come!
Bench Time
The garden bench arrived on time and I gave the delivery man a hand to place it in our back garden as it was quite heavy.We are very happy with the bench it is very well made solid and looks fantastic.
5 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your review Michael.
We're delighted to hear that your bench arrived on time and that you're so pleased with it.
Thank you for choosing us - we hope you enjoy your bench for many years to come!
Excellent products and good service
Easy website to navigate. All information provided - dimensions, sketches etc. to enable one to check the details.
Purchasing very straightforward and to my delight the delivery happened 2 days later when I had been expecting a fortnight.
So I have another happy client who loves the teak daybed
26 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you so much for your wonderful review.
We're delighted to hear that you found our website easy to use and that your daybed arrived sooner than expected. Most importantly, it's fantastic to know that your client loves it.
Thank you for choosing us!
We’ve bought a 3m parasol and it…
We’ve bought a 3m parasol and it appears completely unstable in the slightest wind. It is correctly installed using a metal base. Appreciate these should be lowered when it’s windy but even a light breeze on a sunny day forces this to move around quite a lot and is unnerving to sit under. This purchase was a replacement and the old parasol was extremely stable under the same type of conditions. Regardless of submitting photos / videos of the movement between the connecting poles which is flexing about 1”-1.5” from the centre joint to the top of the pole, I’m disappointed to have been told that this is normal (even though the old pole didn’t do this & was from the same supplier). I also reported a small chip on the upper pole noticed during unpacking, which was passed off as ‘cosmetic’
Poor quality of product and customer care missing the care.
23 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for sharing your feedback with us.
We’re genuinely sorry that your experience with your parasol fell short of expectations. We understand your disappointment, and we apologise that this was not resolved as quickly as it should have been.
After reviewing the situation further, we arranged for a replacement parasol to be sent out to you. We hope this has now addressed your concerns and that you are able to enjoy your new parasol as intended. We also followed up after delivery to check everything was satisfactory.
We appreciate your feedback and apologise again for the frustration caused. We always want our customers to receive products they are completely happy with, and we appreciate you bringing this matter to our attention.
Good purchase.
Delivered on time. Driver helpful and pleasant.
The chair is sturdy and so comfortable. The back helps with my spine. I can sit longer.
It looks good in the garden.
Pleased with my purchase.
19 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your review.
We're delighted to hear that your chair was delivered on time and that our driver was helpful. It's wonderful to know that you find the chair sturdy and comfortable.
Thank you for choosing us, and we hope you continue to enjoy your chair for many years to come!
A good company trying to do the right…
A good company trying to do the right thing but of the two sets of garden furniture the garden chairs with arms broke down almost immediately leaving sheared off bolts. The company offered to repair and return which is very worrying for us as we are both in our 70s. Their response could be within their rights but not if it's a design error and we cannot afford to take the risk. We were very lucky that both the chairs collapsing in the first place didn't cause an injury. We are ready to accept armless chairs which seem to be ok as replacements but there's been no reply to ourlast communication on this matter.
6 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your feedback.
We are sorry to hear about the issues you experienced with the chairs and understand your concerns. Customer safety is extremely important to us, which is why we responded promptly when the matter was reported and offered a repair under warranty in line with both our terms and conditions and your consumer rights.
While we appreciate your concerns regarding a possible design fault, we have sold many of these chairs over a number of years without encountering similar issues, and therefore do not believe this to be a design-related problem.
We understand that our proposed resolution was not the outcome you were hoping for. However, we have made every effort to assist and provide a fair and appropriate solution based on the circumstances.
Thank you for taking the time to share your feedback.
Excellent product and service…
Really pleased with the service provided and the product. The seats are very sturdy and well built, they should last for years. The delivery was on time and the delivery men were very professional. All in all, delighted with the purchase.
28 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your review David.
We're delighted to hear that you're pleased with both the product and the service you received. It's great to know the products met your expectations for quality and durability, and that the delivery team provided a professional service.
Thank you for choosing us, and we hope you enjoy your furniture for many years to come!
Really good quality and speedy…
Really good quality and speedy delivery. I'm really pleased with my bench. It's robust, well made and the wood is sturdy and attractive...and a good price!
24 de abril de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your fantastic review. We're delighted to hear that you're so pleased with your new bench!
We hope you enjoy your bench for many years to come.
Excellent products
We ordered some cushions to go with our Bali Reclining Chairs. Although expensive, the quality is superb and certainly more comfortable than the cheaper cushions they replaced. Ordering and delivery, was as usual, quick and efficient.
4 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review Sarah!
We're delighted to hear that you're so pleased with your new cushions. It's great to know that the quality and comfort have lived up to your expectations and proved to be a worthwhile investment.
Thank you for your continued support. We hope you enjoy many relaxing hours in your chairs for years to come.
Resposta da Cyan Teak Furniture
Thank you for your review Jenny!
We're delighted to hear that you're pleased with your furniture and that the delivery process went smoothly.
Thank you for choosing Jati. We hope you enjoy your furniture for many years to come.
Delighted with our teak chairs and…
Delighted with our teak chairs and table. The quality is outstanding and the service was very good - great communication and friendly delivery. Thank you
4 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your lovely review Anne!
We're delighted to hear that you're so pleased with your furniture. It's wonderful to know that the quality met your expectations and that you were happy with the service, communication, and delivery.
We hope you enjoy your furniture for many years to come.
Resposta da Cyan Teak Furniture
Thank you for your review Gavin! We're delighted to hear that you had a great experience with us. Your kind feedback is very much appreciated.
We hope you enjoy your furniture for many years to come.
Ordered Sunday
Ordered Sunday, phone call Monday morning, great bench delivered Tuesday at exactly the time specified. Thus, excellent service along with an outstanding product very reasonably priced. Thank you!
10 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review Trevor. We're delighted to hear that your experience was so smooth!
We hope you enjoy your bench for many years to come.
Outstanding quality and delivery
Ordered a bench and 3 days later it arrived. The quality is exceptional. The delivery was brilliant. The process of ordering to receiving the bench has been outstanding. Cannot fault the product or the service. Thank you so much. Highly recommend and will definitely use again.
12 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you so much for your wonderful review and recommendation. We're delighted to hear that your bench arrived quickly and that both the quality of the product and the delivery experience exceeded your expectations.
Thank you for choosing us, we hope you enjoy your bench for many years to come.
Exactly what we were looking for
Exactly what we were looking for, sturdily built, and delivered in very short time!
15 de maio de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your great review. We're delighted to hear that the bench was exactly what you were looking for and that you were pleased with its sturdy construction and fast delivery.
We really appreciate your feedback and hope you enjoy your bench for many years to come.
I would like to give 10 stars
I would like to give 10 stars! Great website and showroom, excellent friendly and professional staff. Table and chairs delivered today, very well packed. Superb item, excellent value for money. We will be back for another set soon. Highly recommended.
3 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you so much for your fantastic review Christina. We're thrilled to hear that you had such a positive experience, from visiting our website and showroom to the delivery of your table and chairs.
It's wonderful to know that you found our team friendly and professional, and that you were pleased with the quality, packaging, and value of your new furniture.
We look forward to welcoming you back soon. Thank you again for your support and enjoy your garden furniture!
So very disappointed with my purchase…
So very disappointed with my purchase of replacement sun lounger cushions. The previous ones I bought from the same company folded up neatly into a tidy shape. The new ones don't fold up so unless you have a massive shed to store them flat avoid buying them. The company said it was their revised shape to make it more comfortable to lie on. There was absolutely nothing wrong with the old design.we lay on them for 12 years and we were always extremely comfortable.
2 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your feedback, Mrs Dewhurst. We’re very sorry to hear how disappointed you are with your replacement sun lounger cushions, especially as you have been a valued customer of ours for many years.
As we explained in our recent correspondence, the cushion design was changed some time ago, with the connecting fabric flap moved from the back to the front seam. This was done to improve comfort, give a neater finish, and help prevent water from pooling between the cushion sections after rain or use after swimming. The revised design also helps the cushions dry more quickly.
We do understand that this means the cushions fold differently from your original set and we appreciate that this has created a storage issue for you. Your previous cushions lasting for so many years (13 years) is something we are proud of, and we are sorry that the updated design has not suited your needs in the same way.
We genuinely value your longstanding custom and your feedback, which we will keep in mind as we continue to review and develop our products.
Top-Notch Quality and Stellar Service!
This is our second parasol from Cyan and, once again, they did not disappoint! Having been so pleased with our first one, we didn't hesitate to buy another.
The customer service was excellent, delivery was incredibly fast, they happened to be in our area and had it to us within a matter of days. It arrived well-packed and was exceptionally easy to assemble. The tilting hinge feature on this 3m hardwood model is an absolute godsend and a fantastic upgrade from our previous umbrella.
18 de abril de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review Vivien and for choosing us again!
We're delighted to hear that your second parasol has lived up to your expectations. It's great to know you were pleased with our customer service, fast delivery, and easy assembly.
We hope you enjoy your parasol for many years to come!
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