Cyan Teak Furniture Avaliações 

307
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered some teak furniture protector to help maintain my garden table & chairs. Items arrived super quickly & enabled me to get on and restrain it all. I have always used this product each year,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I always thought that Cyan looked top of the range, and now that we have bought a table and chairs I can see that this company really is just that. The furniture is very well made and robust while be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We keep coming back to Cyan Teak furniture as we know we can rely on the quality and we love the styles they offer. Glad we could buy the same chairs again this time to expand our set.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great outside table umbrella. Good quality materials and really solidly built. Looks great & price ok too. Would recommend.

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis de Jardim
  2. Loja de Móveis
  3. Loja de móveis ao ar livre

Escrito pela empresa

Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

307 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

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4,8

Todas as avaliações

(307)

107 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommended

Quality product. Excellent communication and customer service. Delivery within a 2 hour window. Delivery driver pleasant and helpful. Will definitely use them again for garden furniture

5 de junho de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

We are delighted you are happy with the service and delivery received - thank you so much for your lovely review, Melanie!

Avaliado com 5 de um total de 5 estrelas

Excellent product and customer service

We would like to just say thank you for the fantastic customer service that the your delivery driver provided yesterday
We are comparing it with an experience that we encountered several years ago with a different company. We are in our seventies with health difficulties preventing us from lifting and when the delivery of our new shed arrived the 2 van drivers refused to carry the sections from the front of our house into our rear garden. This caused us great difficulties and stress at the time.
We were concerned in case we experienced a similar problem when we ordered our Cyan bench as we were unsure how heavy it would be to carry it.
The delivery driver was fantastic and willingly took the bench from his van to the rear garden and asked where we would like it exactly positioned. What a difference and a great relief.
We were very grateful and it 's reassuring to know that some companies still value their customers.

27 de maio de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you so much for leaving us a review. We're so pleased that you had a fantastic experience and hope you enjoy your furniture for years to come!

We'll make sure to pass your lovely comments onto the delivery driver so he is aware of his brilliant work.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, tremendous quality furniture and the delivery driver was polite and very professional, 100% marks from me for Cyan’s product.

15 de maio de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Bryan,
We're thrilled to hear that you're happy with your order and the service you received! We'll be sure to share your kind words with the driver and the rest of our team. We hope you enjoy your new furniture for years to come. Thanks so much for taking the time to leave us a review!

Avaliado com 5 de um total de 5 estrelas

Fabulous product and very helpful delivery man. Customer Service very good.

just received our patio table and chairs and they are amazing. Such good quality, they will last for years. So glad I found this company. All our friends are impressed by the appeared and quality of the product. Highly recommend

13 de maio de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you so much for leaving a review. We're so pleased that you are happy with your furniture and we'll pass your lovely comments onto the delivery driver and our team. We hope you get lots of use out of your table and chairs!

Avaliado com 5 de um total de 5 estrelas

Very impressive company..

2 Top points….

1/ I have honestly never received such amazing delivery service, from ANY other company!
2/ The quality of the “Balmoral Sturdy Teak Park Bench” is fantastic, It’s extremely solid and very well made… even surpassed my high expectations..

6 de maio de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Jane, thanks so much for taking the time to leave us such a lovely review! We're so glad that you're pleased with your Bench and received an amazing delivery service. We'll make sure to pass on your comments to our delivery team and we hope you get lots of use out of your Bench!

Avaliado com 5 de um total de 5 estrelas

Superb bench; superb service.

We needed a replacement bench for a communal garden in a block of self-managed flats. We didn't want self-assembly and wanted it delivered. After some research we opted for a Rose Garden Bench in Teak from Corido. We are delighted with the quality of the product, the service we received, the quick delivery and the courtesy, care - and driving skills(!) - of the delivery driver. We shall return when our next bench needs replacing.

19 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Shaun, thank you so much for leaving a review. It's great to hear you were pleased with your Rose Garden Bench! We will pass your lovely feedback onto the driver and the team. We look forward to seeing you again in future.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic customer service,delivery service

Absolutely fantastic customer service and delivery driver so extremely good,helpful.Furniture is amazing and will last a lifetime and where I live I'm just grateful for using this company.Very helpful customer services,Absolutely recommended and I brought 1xbench 1xdaybed and 2xplanters.All assembled and quality is the best I've seen or had.

16 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for taking the time to leave a review! We're so pleased that you are happy with your furniture. We will make sure to pass on your amazing feedback to the driver and the team.

Avaliado com 5 de um total de 5 estrelas

Delighted!

We found the whole buying experience easy, speedy and were delighted with quality of the items.

16 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Patricia, thank you so much for taking the time to leave us a review! We're thrilled to hear that you are so happy with your items and the experience.

Avaliado com 5 de um total de 5 estrelas

Excellent company & products

My teak garden furniture arrived today. It looks great and I believe that it is good quality so hopefully will last for years. I'm a very happy customer - easy ordering online, great communication, delivery within a few days. And Ed who delivered my furniture was a very friendly professional and answered all my questions, thank you. Really pleased with Cyan and I would highly recommend it.

14 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for your lovely review, Magda! We are so pleased you are happy with your new furniture and we'll be sure to pass your kind words along to our driver too!

Avaliado com 5 de um total de 5 estrelas

A first class service

A first class service, the Cyan office was very efficient in helping me place an order for a memorial bench and were very quick and prompt in organising delivery. Cyan`s delivery driver arrived bang on time and was very helpful in getting the bench to it`s place.
A great service, went the extra mile!!

14 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Mike, thank you very much for your great review! We are delighted you have been happy with the service received - thanks for taking the time to leave your feedback.

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

What can I say? The scheduling of the delivery and the actual delivery itself was very organised. The delivery man did an excellent job in putting together the table onsite. That was a year ago. Subsequently, I needed a couple of metal fittings replaced. The customer service team were superb in identifying the right pieces and dispatching them to me free of charge, as they were still within warranty. Overall a great experience of this company.

7 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Gavin, what a review! Thank you so much for the lovely words and we hope you enjoy your table for many years to come. We'll make sure to pass on your comments to the driver and the team!

Avaliado com 5 de um total de 5 estrelas

Fantastically quick delivery ( from the…

Fantastically quick delivery ( from the other end of the country ) with very helpful and considerate drivers. Superb quality as ever - have bought many times from Cyan and any issues are dealt with superbly. Great company.

3 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, Barry! We hope you get lots of use out of your new furniture and hope to see you again in the future. We'll make sure to pass on your comments to the team & drivers.

Avaliado com 5 de um total de 5 estrelas

The delivery was a great experience

The delivery was a great experience. The driver was really pleasant and helpful. I was worried about getting the furniture into the garden myself, but he brought it directly onto my patio. The furniture itself is absolutely perfect, everyone keeps commenting on it

3 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Sally, thank you for taking the time to leave a review. We're so happy that you are pleased with your furniture and we'll make sure to pass your feedback onto the driver!

Avaliado com 5 de um total de 5 estrelas

Great quality and very good…

Great quality and very good communications. Sharp delivery. Always a reliable product. This is our sixth purchase. Thank you, Cyan.

29 de março de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Sue! Thanks for leaving a review. We're so pleased that you enjoyed your experience with us and thank you for being such a valued customer!

Avaliado com 2 de um total de 5 estrelas

Swollen "Teak" means umbrella will not open

We bought a Rectangular Garden Parasol – 3 x 2m last year. We were pleased with it and after the summer took it down for the winter. Now trying to re-erect it we find problems. The "teak" wood of the pole has swollen sufficiently that we cannot slide the collar (?) up and accordingly the canopy will not open. On phoning Cyan Teak they had no suggestions.
This purchase was to replace an older parasol from another company where the canopy material had torn. The pole on that umbrella did not swell in the way that Cyan Teak's has. I do wonder if the wood is teak and if it has been fully seasoned before manufacture.

1 de abril de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi David,

We're sorry to hear that you've experienced issues with your parasol and appreciate you taking the time to share your feedback.
When you previously contacted our team, we did our best to provide re-erection guidance, and we remain more than happy to assist further if the problem is ongoing.
To clarify, the hardwood pole used in our parasols is a natural product and, as such, is hygroscopic — meaning it can expand or contract depending on the moisture levels in its storage environment. However, both the hub and runners are made from durable synthetic materials specifically designed to prevent the issues you’ve described occurring.
We’d really like the opportunity to help you resolve this. Please reach out to us directly and we’ll do everything we can to assist.

Kind regards,
The Cyan Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Timely, very polite, professional

24 de março de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thanks for leaving a review, Natalia! We hope you get lots of use out of your new furniture and will make sure to pass on your comments to the team.

Avaliado com 5 de um total de 5 estrelas

A really lovely product with great…

A really lovely product with great customer service, all the way from initial order through to the delivery.

20 de março de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, Robin. We're happy you enjoyed your experience with us and hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

HAD A COMMEMORATIVE BENCH DELIVERED …

HAD A COMMEMORATIVE BENCH DELIVERED TO COLDWELLS HOUSE CARE HOME IN HEREFORD RECENTLYWHERE MY DEAR FATHER SPENT HIS LAST 4 YEARS. THE BENCH IS LOVELY AND SO WELL MADE AND DELIVERED ON TIME. WELL DONE CYAN. HIGHLY RECOMMENDED

13 de março de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Ray, thank you for leaving us a review! We're so happy we were able to provide you with a great experience and will make sure to pass on your comments to the team.

Avaliado com 5 de um total de 5 estrelas

Above and beyond......

The delivery from Cyan was scheduled between 07.30 and 08.30 in North Devon, bearing in mind they are based in Surrey this was most welcome. I couldn't be on site to accept delivery unfortunately and the driver called to say they were at my property as promised. I "cheekily" asked if they wouldn't mind putting the chair on the patio for me and the chap sounded more than happy to do so - after having just spent 4-5 hours diving I reckon that was the last thing he needed. Service and attention to clients is what makes a company great - thank you Cyan, I would never hesitate to recommend you.

26 de fevereiro de 2025
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Kevin, thank you for leaving a review! We're happy we could provide you with an enjoyable experience and will make sure to pass on your kind comments to the driver.

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