Cyan Teak Furniture Avaliações 

307
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered some teak furniture protector to help maintain my garden table & chairs. Items arrived super quickly & enabled me to get on and restrain it all. I have always used this product each year,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I always thought that Cyan looked top of the range, and now that we have bought a table and chairs I can see that this company really is just that. The furniture is very well made and robust while be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We keep coming back to Cyan Teak furniture as we know we can rely on the quality and we love the styles they offer. Glad we could buy the same chairs again this time to expand our set.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great outside table umbrella. Good quality materials and really solidly built. Looks great & price ok too. Would recommend.

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis de Jardim
  2. Loja de Móveis
  3. Loja de móveis ao ar livre

Escrito pela empresa

Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

307 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(307)

107 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent all round!

Excellent customer service and great quality furniture! I ordered a large parasol from Cyan and everything arrived quickly and is great quality. I had bought a slightly cheaper one from their returns stock, so it was missing the cover. When I enquired about this after seeing some fading on my canvass, they sent me a free replacement canvas and gave me a large discount off a separately bought cover. Delivery was free and prompt. Honestly, I couldn't be happier with the service I've received and I'll definitely come back to Cyan when I need something else. I'm very impressed!

1 de julho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Pete, thank you for leaving a review. We're so pleased we could provide you with an enjoyable experience and hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Windsor 3 Seater Teak Garden Bench

Windsor 3 Seater Teak Garden Bench with Brass Plaque. Super efficient customer service, speedy delivery and quality product.

22 de julho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for taking the time to leave a review! We're so happy we could provide you with an enjoyable experience and hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

So quick

Ordered late on Sunday, with confirmation on Monday, then delivery on Thursday - just amazing service together with real solid wood furniture. We are so pleased, and can only thoroughly recommend the Company and the staff involved 11/10

11 de julho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for leaving a review! We're so pleased you enjoyed your experience with us and hope you get lots of use out of your new furniture. We'll make sure to pass on your kind words to the rest of the team!

Avaliado com 5 de um total de 5 estrelas

School Bench

When I was buying a bench for my school grounds to mark my retirement, i am so glad that I chose Cyan. They are a company that will go the extra mile, and their customer service was fantastic. I know that the school will get to enjoy it for years to come!

9 de julho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review Joanne! We hope the bench serves the school well for many years to come, and congratulations on your retirement! We will make sure to pass on your lovely comments to the team.

Avaliado com 5 de um total de 5 estrelas

TEAK BENCH

All through from ordering to delivering the company has been first rate. The driver who delivered the order took great care and was anxious that the bench was placed why I required it. He was polite.

3 de julho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Peter, thank you so much for leaving a review. We're pleased that you are happy with your bench and will make sure to pass on your kind words to the delivery driver!

Avaliado com 5 de um total de 5 estrelas

Balmoral Bench is superb quality and…

Balmoral Bench is superb quality and looks nice and chunky.
Delivery driver was polite and very helpful - more so than other companies

22 de junho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for leaving a review, Andy! We're so pleased that you enjoyed your experience with us and hope you get lots of use out of your Balmoral Bench! We'll also make sure to pass on your kind comments to the driver.

Avaliado com 5 de um total de 5 estrelas

Excellent products

On time delivery, well packaged excellent products, all received in good condition. Delivery driver very helpful and put all packages where needed.
All round excellent service which can be highly recommended.

18 de junho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Roger, thank you for leaving a review! We're happy you enjoyed your experience with us and will make sure to pass on your kind words to the driver.

Avaliado com 5 de um total de 5 estrelas

The glorious oak bench was delivered…

The glorious oak bench was delivered with care as advised. Really good instructions on wood care and a great solid carefully made bench. A lifetime investment thank you!

14 de junho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, Jonathan! We're so pleased that you're happy with your new furniture and hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Quick response

Quick response, very helpful

14 de junho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, we are so pleased we could give you a great experience and hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

I researched teal benches for several…

I researched teal benches for several years, particularly bearing in mind a limited budget and wanting the best quality the former would allow.
There were several companies selling the sort of bench I wanted, but Cyan always suited most appropriately and a Cyan bench was the one I eventually ordered.
It arrived yesterday evening and was manhandled through the house to the garden by the most obliging driver and assistants had previously organised, all in a trice. I was very pleased with the whole episode; with the bench quality, appearance, price, et al, the delivery, and the competence evidenced by the head office staff. Many thanks all.

13 de junho de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi John, thank you so much for the lovely words! We're so pleased that you enjoyed your experience with us and are happy with your new bench. We'll make sure to tell the drivers and team of your appreciation and hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Teak Banana Benches & Circular Table

This was an excellent experience from start to finish. I was dubious about ordering furniture ‘blind’ however the process was seamless. All phone calls were answered quickly and without any music & queuing!! The 2 teak banana benches and circular folding table are of excellent quality and were very well packaged. The items were delivered on the date specified and I was provided with a 1hr delivery slot. The driver arrived on time in the pouring rain and was extremely helpful and efficient. Highly recommended.

28 de maio de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the lovely review! We are so pleased you enjoyed your experience with us and are happy with your new furniture. We will make sure to pass your comments on to the driver and hope to see you again in the future!

Avaliado com 3 de um total de 5 estrelas

Bought a Teak Buckingham Garden bench a…

Bought a Teak Buckingham Garden bench a few weeks ago. It has looked great but the last few days even although it's dried out from the rain it now has water staining marks all over it & looks a mess. We haven't put any sealant or anything on it, just left it as it was when it arrived as suggested in the ad.
Was a real hassle getting it delivered as they only deliver to certain areas on certain days...which were my 2 days I work away from home. They wanted me to ask my elderly neighbours to wait in for it and help the driver carry it in!!!! After an unnecessarily frustrating process they agreed to deliver on another day & I had to help carry a very heavy bench. Would be helpful if they put areas they deliver to on which days in their ad. then I would have ordered elsewhere.

26 de abril de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Philippa,

Thank you for taking the time to write this review. We are committed to continuously improving our services and delivering the highest possible standards and regret that we did not meet them in your case.

Please do not worry about the watermarks, this is a natural occurrence when new fine-sanded teak wood is initially exposed to the elements. You will find that these are temporary and will fade over time, being part of the normal process of patination. However, if bothersome, they can easily be removed with a light sanding. Please note your bench has been manufactured from genuine Grade A teak wood, which can withstand inclement weather without the application of any teak care products.

Our delivery protocol typically involves a single driver, and we inform customers in advance if assistance is required for heavy items. We strive for flexibility in our delivery schedules and, in your case, adjusted the route of one of our vans to accommodate your needs. Despite these efforts, we recognize that we cannot always provide an ideal delivery timeslot, and we apologise for not meeting your expectations. We are constantly exploring other delivery options and appreciate your feedback on this matter.

We hope you are enjoying the design and comfort of your bench. Should you have any further queries or require additional assistance, please do not hesitate to contact us.

Avaliado com 5 de um total de 5 estrelas

A very caring and efficient company

A very caring and efficient company. Easy to order, and new garden furniture delivered on time. We are very pleased with the quality.

22 de maio de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, Ian! We're so happy we could provide you with a great experience and hope you enjoy your new furniture.

Avaliado com 5 de um total de 5 estrelas

Five star experience!

Easy online ordering, prompt delivery, well packaged and excellent product! What’s not to like?
This was my third or fourth purchase from Cyan and have been very satisfied with the service and product each time so much so that I don’t bother to even look at other websites!

14 de maio de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Sandra, what lovely words! Thank you so much for leaving a review about your experiences with us. We hope you enjoy your new furniture and that we continue to see you in the future!

Avaliado com 5 de um total de 5 estrelas

Bench

Easy ordering. Good updates about delivery. Rocker bench is sturdy and a lovely addition to our garden.

21 de maio de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, Maggie! We're happy you enjoyed your experience with us and hope you get lots of use out of your new bench.

Avaliado com 5 de um total de 5 estrelas

Excellent product and excellent staff

I was delighted with the product itself - very well made, solid, and good looking. After a slight wobble with my internet order I rang the company and it was such a pleasant change to have my call answered by a real person, a very helpful lady who did my order for me. The delivery driver was also very helpful and offered to carry the (very heavy) item to where I wanted it to be.

9 de maio de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the review, Anna! We are delighted that you enjoyed your experience with us and hope you enjoy your new furniture. We will make sure to pass on your lovely words to the team and driver!

Avaliado com 5 de um total de 5 estrelas

Buy with confidence 10/10

What an excellent Company. I have bought garden furniture from Cyan a few times and the quality of their products and the very professional service that they provide is second to none! Thank you.

29 de abril de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Sebastian, thank you for the review! We're so happy you've enjoyed your experiences with us and hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Looking for a memorial bench for my…

Looking for a memorial bench for my late husband I found Cyan Teak online which offered a ready made sturdy bench and also included an inscribed plaque. Delivery was quick and the bench with fitted inscribed plaque was all I had hoped for and more. I would certainly recommend this company for quality, good service and prompt delivery.

18 de abril de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you so much for the lovely words. We are so pleased that you are happy with your new bench and will make sure to pass on your kind comments to the rest of the team!

Avaliado com 5 de um total de 5 estrelas

Thank you for the complete experience…

Thank you for the complete experience from ordering to delivery. It has been prompt and friendly and furniture is excellent quality.

4 de abril de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Thank you for the kind review. We hope you enjoy your new furniture and will pass on your lovely words to the team!

Avaliado com 5 de um total de 5 estrelas

Garden Bench

Such a great company to deal with. Customer service was outstanding for my rush order. Delivery was prompt. The bench we ordered was wonderful quality. Can't fault anything and I will definitely recommend should the need arise.

17 de abril de 2024
Avaliação não solicitada
logotipo da Cyan Teak Furniture

Resposta da Cyan Teak Furniture

Hi Karen, thank you so much! We're so pleased that you love your new bench and will definitely pass on your lovely words to the team.

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