I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Ver mais
A empresa respondeu
I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Ver mais
A empresa respondeu
After placing the order and making the payment, I got an email that the item I bought is out of stock. Now I have to wait till first week of December and maybe I'll receive it by then. Very disappoi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bicicleta
- Loja de acessórios para bicicletas
- Loja de artigos para esportes ao ar livre
- Loja de produtos de nutrição esportiva
Escrito pela empresa
At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.
Informações de contato
Dubai, Emirados Árabes Unidos
- +971551523439
- Hello@CycleSouq.com
- cyclesouq.com
4,3
Excelente
494 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
2 orders, all out of stock
I had two orders with cyclesouq, first order was out of stock so i had to do a replacement, instead of a cycling shoes i was forced to take another item.
The 2nd order, same issue. Out of stock, had to opt out for another item.
Really bad experience.
27 de agosto de 2025
Resposta da CycleSouq.com
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Stock discrepancies can occasionally occur due to high demand and supplier-side delays, and we understand how frustrating that can be. Our team always tries to offer suitable replacement options or immediate refunds in such cases. We’re actively improving our inventory management systems to prevent this from happening again and appreciate your patience and understanding.
Excellent and spot on service
Excellent and spot on service. Delivered on time and smooth service.
27 de agosto de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
good quality
28 de agosto de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Nice bike for kids at affordable price
25 de agosto de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Best deal in Dubai.
Best deal in Dubai.
Good quality bikes for kids for an affordable price.
23 de agosto de 2025
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Customer Care
Supportive customer care from Belle
Got delivered in no time by delivery team
21 de agosto de 2025
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very good price and very good service
19 de agosto de 2025
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very unprofessional
I bought a bike on a friday and got an email confirming the order right after and that I should be informed about delivery later on. 3 days later I got a call informing the item is no longer available! I needed the bike that week. Very unprofessional.
22 de agosto de 2025
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for sharing your feedback. This situation occurred due to a stock sync issue between our warehouse and website, which has since been resolved. While we always strive to maintain accurate stock levels, occasional discrepancies can occur. We understand your frustration and sincerely apologize for the inconvenience. Our team is continuously improving our system to ensure such incidents don’t happen again.
easy browsing and fast delivery
24 de julho de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Bicycle delivered in 2 days
Bicycle delivered in 2 days. Very good price and quality. Recommend.
23 de julho de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
I am satisfied with the service overall…
I am satisfied with the service overall even though I had to follow up about the delivery and return of the item. It got done in the end so thank you to the team.
30 de julho de 2025
Resposta da CycleSouq.com
Thank you for your feedback! We're glad your issue was resolved, and we appreciate your patience and understanding. Your support means a lot to us! 🚴♂️
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
profesional team and I got a good price…
profesional team and I got a good price for the bike
It was assembled and in perfect considtion
28 de julho de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
High quality at the lowest prices
25 de julho de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Fantastic Shipping and packaging
Fantastic Shipping and packaging. I really like to shop again and again.
21 de julho de 2025
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Maureen products is available
Found a product that I was looking for, quick delivery
28 de junho de 2025
Resposta da CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
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