I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Ver mais
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Veja o que dizem as avaliações
If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Ver mais
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I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Ver mais
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After placing the order and making the payment, I got an email that the item I bought is out of stock. Now I have to wait till first week of December and maybe I'll receive it by then. Very disappoi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bicicleta
- Loja de acessórios para bicicletas
- Loja de artigos para esportes ao ar livre
- Loja de produtos de nutrição esportiva
Escrito pela empresa
At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.
Informações de contato
Dubai, Emirados Árabes Unidos
- +971551523439
- Hello@CycleSouq.com
- cyclesouq.com
4,3
Excelente
495 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da CycleSouq.com
Thanks for the great feedback! We're glad you enjoyed our top-notch service. Enjoy your ride! 🚴♀️✨
Best regards,
The CycleSouq Team
Highly Recommended
Punctual in their Delivery and overall a very smooth experience..
21 de agosto de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for the kind words! We're glad to hear you had a smooth experience and appreciated our punctual delivery. 🚴♂️✨
Best regards,
The CycleSouq Team
The delivery was on time and the…
The delivery was on time and the updates were perfect, the cusotmer experience is very good
22 de agosto de 2024
Resposta da CycleSouq.com
Thank you for your feedback! We're happy to hear the delivery was on time and the updates were helpful. Enjoy the ride! 🚴♂️✨
Best regards,
The CycleSouq Team
Cyclesouq.com, the best online platform for any and all sports essentials
If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all sports products ranging from great quality cycles (for adults and kids), to sports watches and what not. Huge thanks to Belle who is so efficient with any requests and has taken an extra mile to deliver an outstanding service which has prompted me to write a positive review, I believe she is a great asset for the company. Thank you once again Cyclesouq.com team, you guys just rock!
28 de agosto de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for the fantastic review! We're thrilled to hear you had such a great experience with our products and service. Belle will be happy to hear she made such an impact. Enjoy your ride and everything else from CycleSouq! 🚴♂️✨
Best regards,
The CycleSouq Team
Great product at a very good price
To be very honest we were a bit skeptical before ordering a cycle online as we were not sure how will it be delivered and whether we will have to assemble on our own
But when we spoke with the representative of cycle souq we got to know that the cycle will be delivered as full assembled one. Also the person was very honest and transparent in her communication and stated all facts clearly. We got a very good discount and the price we paid was way below the market price of the same product. I will highly recommend cycle souk team to everyone who is looking to buy a cycle for their loved ones…
29 de julho de 2024
Resposta da CycleSouq.com
Thank you for sharing your experience! We're glad we could ease your concerns and deliver a fully assembled cycle at a great price. Your recommendation means a lot to us. Enjoy the ride! 🚴♂️✨
Best regards,
The CycleSouq Team
Excellent response and delivery time.
13 de agosto de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thanks for the great feedback! We're happy you were pleased with our response and delivery time. Enjoy your ride! 🚴♂️✨
Best regards,
The CycleSouq Teamv
Resposta da CycleSouq.com
Thanks for the feedback! We're glad you liked our fast shipping and products. Enjoy your ride! 🚴♀️✨
Best regards,
The CycleSouq Team
Quality of product is very good
Quality of product is good delivery on time. Add tracking on order please
1 de agosto de 2024
Resposta da CycleSouq.com
Thanks for your feedback! We're happy you liked the product and on-time delivery. We appreciate your suggestion about order tracking and will work on it. 🚴♀️✨
Best regards,
The CycleSouq Team
speedy delivery and ease of ordering.
speedy delivery and ease of ordering.
I like their electrolytes and order often
2 de julho de 2024
Resposta da CycleSouq.com
Thanks for your feedback! We're glad you enjoyed the speedy delivery and easy ordering process. Happy to hear you love our electrolytes too! 🚴♂️✨
Best regards,
The CycleSouq Team
The kind of response on enquiry and…
The kind of response on enquiry and delivery time was amazing. Recently I purchased 2 cycles for my kids and both are very happy with their new Spartan cycles!!
27 de julho de 2024
Resposta da CycleSouq.com
Thanks for sharing your experience! We're thrilled to hear your kids are happy with their new Spartan cycles. Enjoy the ride! 🚴♀️✨
Best regards,
The CycleSouq Team
Very similar to amazon way of business
Very similar to amazon way of business. No pickup only delivery. What you see on their website is what exactly you get. For all cycling, bicycles and swim items I can recommend this company. Very good.
26 de julho de 2024
Avaliação não solicitada
Everything was fast and professional.
15 de julho de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thanks for your feedback! We're glad you found everything fast and professional. Enjoy your ride! 🚴♂️✨
Best regards,
The CycleSouq Team
Deal with Cyclesouq.com
Quick response on queries, friendly conversation and guidance. on time and accurate delivery.
Reasonable price and EMI plans. I recommend others riders to try once from Cyclesouq.com to experience the best service.
Thanks to cycle Souq.com team.
27 de junho de 2024
Resposta da CycleSouq.com
Thanks for the great review! We're delighted you appreciated our quick responses, friendly service, and on-time delivery. Enjoy your ride! 🚴♂️✨
Best regards,
The CycleSouq Team
Good discount price and fast delivery
2 de julho de 2024
Resposta da CycleSouq.com
Thanks for the feedback! We're happy you enjoyed the discount and quick delivery. Happy cycling! 🚴♀️✨
Best regards,
The CycleSouq Team
Resposta da CycleSouq.com
Thanks for the kind words! We're glad you loved our product and service. Enjoy the ride! 🚴♂️💨
Best regards,
The CycleSouq Team
My experience was great delivery of my…
My experience was great delivery of my new cycle showed 3 to 4 days, but it was delivered the next day and I was very happy with such speedy delivery. The cycle was received in a wonderful condition and the delivery crew walked me through the mechanics of the cycle, and when i had a concern, it was also very quickly resolved. Aftab took care of my queries and requirements.
1 de julho de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thanks for the awesome review! We're thrilled you had a great experience with our speedy delivery and top-notch service. Aftab will be happy to hear he could help. Enjoy your new ride! 🚴♀️😊
Best regards,
The CycleSouq Team
Resposta da CycleSouq.com
Thank you for your feedback! We're thrilled to hear you were happy with the quality and delivery. Enjoy your ride! 🚴♂️✨
Best regards,
The CycleSouq Team
Delivered product as promised and on…
Delivered product as promised and on time
1 de junho de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for your feedback! We're delighted to hear that your product was delivered as promised and on time. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The CycleSouq Team
Great service and timely support
Great service and timely support response.
I have been looking for the bicycle and tools for it. Cycle Souq has great variety and end of season sale, also support team reply fast and give good suggestions.
8 de maio de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
Thank you for your feedback! We're thrilled you had a great experience with our service and found the bicycles and tools you needed. We're glad you took advantage of our end-of-season sale and appreciated our prompt support. If you need further assistance, feel free to reach out.
Best regards,
The CycleSouq Team
I bought the Sparkle 16” Bike for my…
I bought the Sparkle 16” Bike for my daughter in April, in less than a month the bike was broken and I contacted customer service twice but no one replied to me.
23 de abril de 2024
Avaliação não solicitada
Resposta da CycleSouq.com
We sincerely apologize for the inconvenience and frustration you've experienced. Our customer service team is unavailable on weekends, which is likely why you did not receive an immediate response. However, we do get back to our customers promptly on the next working day to resolve any issues.
Please reach out to us directly at 800-CYCLE (29253) and we will prioritize resolving this issue for you. Your satisfaction is important to us, and we want to ensure your daughter's bike is in perfect condition.
Best regards,
The CycleSouq Team
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