I had an exceptional experience with DWS Legal during the sale of my property, and I cannot recommend them enough! A special thank you to Kat and Patrycja, who were absolute stars throughout the enti... Ver mais
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Veja o que dizem as avaliações
My 3rd time using these for a house sale and have had a pleasant experience every single time. Communication is always prompt, and have never had any issues obtaining information or help throughout th... Ver mais
My property purchase was made significantly more stressful by repeated delays, poor communication, errors in handling documentation and matters that required me to chase and escalate repeatedly.... Ver mais
We worked with Aaliya and Brooke, and we honestly couldn’t have asked for better solicitors. They guided us through every step of the process and helped us understand the legal side clearly, we learn... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a law firm in Leicester dedicated to offering service of the highest quality at a competitive price. We strive to provide customer service which is second to none.
Informações de contato
14-18 Friar Lane, LE1 5RA, Leicester, Reino Unido
- 01162999199
- info@d-w-s.co.uk
- d-w-s.co.uk
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I regret using DWS
I believe that working with this firm caused many delays and I had to have the estate agent step in with advice to keep the conveyancing moving forward on at least two occasions. The solicitor assigned to me did not do basic research or make particular effort to keep it moving (such as hiring a firm to do searches when they were available much cheaper and months earlier by going right to the source). She also failed to properly chase documentation with the seller and the missing documents delayed our move by many weeks and led to unnecessary stress. The estate agent in this instance was the one who discovered the problem and revealed it to the solicitor – the information had been there all along if only she had taken the time and made the effort to find it. The management of the firm also failed to respond effectively to my complaints throughout and after the process. In fact, a detailed complaint explaining the issue with my solicitor and DWS in general went unanswered, and the manager assigned to oversee the case because of its problems failed to provide an evidence of oversight. Though I appreciate the thoroughness of working through all documents and not proceeding with the sale without key papers, I found my solicitor ineffective in her communication and wanting in her effort.
Totally unreliable and uncommunicative…
Totally unreliable and uncommunicative says it has done things that it has not. I have brought and sold numerous properties and have never had such poor service from any other solicitor I would suggest this one is to be avoided if you need a good job in a reasonable time
Hilary Cruz did an excellent job
Hilary Cruz dealt with our sale and purchase very professionally and did an excellent job. We were warned by our estate agent that conveyancing companies were struggling with extra cases and fewer staff and to not expect a reply to an email for 3 days, this was not the case at all with Hilary - she often responded in less than an hour and always on the same day and was the same returning our calls. We know that she was often working very long days. We felt that she look at everything in detail and that she had our best interests at heart throughout. She was very pleasant to chat to as well and took a lot of the stress out of the situation. We would recommend her and DWS to anyone.
Hilary Cruz was very helpful in…
Hilary Cruz was very helpful in completing a difficult purchase. She always replied promptly to emails and also kindly and successfully helped me with some after sale issues.
Thank you.
Hilary Cruz was first class in…
Hilary Cruz was first class in everything she did for us on both buying and selling our properties. Nothing was too much trouble and always replied promptly. Highly recommend Hilary
Great service for great value
I would positively recommend DWS to anyone especially Chaz Thandi and Dilan Ajmeria who were dealing with our house buying process. No communication issues during the process and they were very helpful.
Thank you!
This is a very professional firm
This is a very professional firm, Chaz Thandi and Dilan Ajmeria, outstanding solicitors
I recently used the services of DWS…
I recently used the services of DWS Legal, specifically Dilan Ajmeria, Chaz Thandi and Samantha Kavanaugh, as I sold my UK property. Living in the US made the process challenging due to the time difference and location. However, I enjoyed a thoroughly professional experience and would recommend DWS to anyone in a similar situation.
Can't recommend DWS highly enough
Can't recommend DWS highly enough. Dealt with a tricky eviction and sale with the utmost professionalism. At several points during the case, I wasn't sure how things would progress but DWS were there to reassure and guide me through the process. Special thanks to Rebecca Layton, Dilan Ajmeria and Samantha Kavanagh. Thank you !!
Immensely helpful, professional and proactive
Chaz Thandi and Dilan Ajmeria were immensely helpful, professional and proactive throughout the refinance process. I highly recommend DWS, they are a great company to deal with!
Very good solicitors
Very good solicitors. Thanks Lorna and Rafik and their help with going through all difficulties during the completion of apartment purchase.
Awful!
Awful!
Had the awful experience of being caught up in a chain with this Solicitors. Caused us no end of stress because things were purposely held up and delayed. The solicitor dealing with the sale, Pritesh Patel, would never answer phone calls or emails from our solicitor or Estate Agent it seemed that he wanted to control the whole chain - which he did! It was suggested by him that we all exchange and complete on one day which we did not want to do but ended up doing anyway because he would not agree to any other day and dithered so much that we had no option but to go ahead. We had to move out of our house within 3 days and had to move into temporary accommodation. It ended up costing us so much money - money for accommodation, storage, moving x2, accommodation costs for pets plus the cost of having to dispose of food at the last moment because we could not take it with us and did not have time to give it away. No apology and no thank you. House selling and buying is stressful at the best of times but this was way above the norm - and mostly caused by this company and this horrible man. Please if you value your sanity don't use this solicitors - if you are caught up in a chain with them then I feel sorry for you and hope you don't have the experience we had.
We cannot thank DWS enough for their…
We cannot thank DWS enough for their extremely professional work they have completed for us yesterday. 100% from start to finish. Thank you very much Dilan Ajmeria and Chaz Thandi for making a complicated legal experience easy for us to complete.
In much appreciation, Carole Cundill and Alan Eales
One of the best conveyancers.
The whole process was done within 2 months. We are very pleased with the service they provided. Very professional, very quick to respond to all the enquiries. Special thankyou to Dilan and Chaz Thandi.
Good response and cost effective
House sale was looked after by chaz Chandi team was helpful and cost effective in terms of fees . DIlan was supportive and completed reguired process with in time frame .
Great experience
DWS were great in our experience of selling our property. Special thanks for Samantha Kavanagh who was extremely helpful and patient. Will certainly recommend this company to anyway who needs conveyancing.
Excellent Experience
I had an excellent experience of DWS conveyancing our house purchase. I’d like to give particular thanks to Martyna Gawel who did a really outstanding, professional and thorough job in a lengthy and difficult chain. Thank you.
Luke Shipley has been excellent
We have in the past used DWS to make our wills, so when we decided to move house we used them again. Our luck began when we were assigned to Luke Shipley who throughout a long and difficult process was totally professional displayed empathy and understanding always replied promptly to emails and any telephone enquiries. Most importantly he always gave sound and correct advice to protect us and our needs at every stage. We cannot recommend him highly enough.
We recently moved and the solicitor at…
We recently moved and the solicitor at the bottom of the chain was DWS ,Martyna Gawel, There was zero communication and it seemed like the whole process was deliberately held up so she had more control emails sent no replies would not take phone calls . The chain nearly collapsed twice due to lack of communication, Other solicitors involved in this chain expressed there concern over her conduct and may take further action.
Moving house is stressful at the best of times but throw this company in the mix and it becomes a nightmare, I won't advise people not to use this company but be aware before instructing this solicitor.
Poor communication and service
Two solicitors at this firm did the paperwork for a recent sale and purchase. While they were thorough, their communication was inconsistent and their lack of initiative delayed our moving date. One of their office managers was, at the very end, quite rude to me, and a case manager had promised to supervise the sale process after I complain. They also overlooked some contacts that would have helped them get the correct paperwork sooner and gave me incorrect timelines, which through my and the agent's research, revealed to be incorrect. I would not work with them again. Due to their poor communication and performance, the process was, I believe, longer, more difficult, more stressful and more confusing than it needed to be. Their service was far worse, in my opinion, than that of a previous law firm I have used.
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