Daisy London Avaliações 

698
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hi, I’m a new customer, this year, to Daisy. I absolutely love the jewellery designs resulting in me buying 6 rings and 2 pairs of earrings. Got to have designs to match my mood 😍 also, my friends gi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warra... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Effortless, everyday jewellery with meaning.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

698 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(698)

67 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Great piece didnt last the best but…

Great piece didnt last the best but still really lovely

16 de julho de 2024
Avaliação não solicitada
logotipo da Daisy London

Resposta da Daisy London

Hi Ben, thanks so much for taking the time to share your thoughts.

We're really sorry that your jewellery didn't last as long as it should have. We would be very happy to look into this further for you, as our pieces are made to last for years to come. Please drop our Customer Care Team an email on info@daisyjewellery.com and we'll sort that out for you right away.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Incredible customer service and beautiful, high quality jewellery

I cannot fault Daisy London and just want to shout from the rooftops about how great they are. I came across them a few years ago and bought a couple of necklaces and bracelets that have always felt wonderful to wear. They're high quality and make a lovely sentimental gift. My opinion of them has increased tenfold over the last month though when I got in touch with their team as one of my chains had broken (I was cleaning it and had had the piece for 8 years). They were quick to respond, incredibly helpful and friendly and sorted the problem out with no issues. I've not had customer service like it before - just brilliant.

7 de julho de 2025
Avaliação não solicitada
logotipo da Daisy London

Resposta da Daisy London

Wow, what a review! Thank you so much for taking the time to share your thoughts, Naomi. We're really happy that our team could resolve this for you, and that you can continue to wear the piece you've had for 8 years!

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Lovely jewellery, great service!

I love Daisy jewellery and have ordered many bits and pieces over the years. Only once did I have an issue with an order, but when I reached out to customer service they were so quick to rectify things and I received my order within a couple of days.

14 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We're super happy to hear that, Sinead. Thank you for your support and review.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Great prompt service

I wrote to Daisy after a bracelet I received as a gift broke. I didn't have any of the order details/receipt as it was purchased in December, but they kindly ordered a replacement for me and were super prompt replying. Really appreciate that kind of service.

10 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We're really happy our Customer Care Team could resolve this issue for you, Ileana. Thank you for your review!

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

I love Daisy jewellery

I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warranty on products which is a big selling point.

I've had lots of positive conversations from George from the customer service team. He's been incredibly helpful and I'm really satisfied with their service. ☺️

5 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Thank you so much for your kind words and support, Jess. We're so happy you've had such positive experiences :)

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Big fan of Daisy London

Big fan of the Daisy London jewellery. Beautiful and timeless designs and fast EU delivery. Recently had an issue with a piece I purchased, reached out to the team per mail and they replied quickly and resolved the issue professionally and in such a friendly way. Adore the overall experience!

9 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Thank you for being a big fan of Daisy, Talia! We are super grateful and it means the world to us.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Thank you Daisy!

I have purchased many pieces of jewellery from Daisy over the years and love how easy it is to wear. I used WhatsApp to contact customer service regarding a query and I was extremely impressed with how responsive they were. It really helped having a log of our discussions so I could go back and check what had been said and agreed.

Every piece of jewellery I have had from Daisy has been so perfect and I love how you can wear numerous pieces at one time and it never looks too much! Thank you Daisy!!

2 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We are super grateful for your support, Rachel - thank you so much for taking the time to share your experience!

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

I bought two pairs of earrings for my…

I bought two pairs of earrings for my daughter for Christmas. She loves both of them very much. Unfortunately, one of the earrings was lost due to a clasp not closing securely. I reached out to Daisy London for replacement. They responded immediately and we’re happy to replace the lost item. I am impressed by their quick response and willingness to provide a replacement. I will definitely be shopping with them again!

1 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We are so happy to hear you've had a great experience with our Customer Care Team, Vicki :)

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Great brand with quality jewellery

Great jewellery, great prices and wonderful customer service. I only buy all my jewellery from Daisy London. Quality is exceptional, styles are classic with a modern twist and prices are reasonable. Top service always from the team ❤️

1 de julho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We are so glad to hear that you use Daisy for all of your jewellery, Emma! Thanks for all your support.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Excellent

Friendly, helpful staff. Lovely products would recommend

29 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Thank you for taking the time to share your experience with us, Faye!

- The Daisy Team x

Avaliado com 1 de um total de 5 estrelas

Expensive tat

Far from impressed with Daisy. Its expensive for jewellery that is not fit too wear. I won a voucher in a competition so picked a ring, ear cuff and 2prs earrings. Ear cuff broke 1st use, one pair of earrings the hole in the back is too big for the earring to stay in and the other pair look nice but snapped as put through ear on 1st wear. Binned them all. I do.not recommend Daisy

23 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Hi Alison, we are so sorry to hear that you had some issues with your jewellery - this is not the standard we wish to provide. If you could please kindly email over some photos of the pieces to us on info@daisyjewellery.com, our Customer Care team would be very happy to get this sorted for you.

- The Daisy Team

Avaliado com 5 de um total de 5 estrelas

I was on the phone for about 45 minutes …

I was on the phone for about 45 minutes to a lady called Kaysee. Ive been ill my hands are swollen and I couldnt get my wedding ring or engagement ring on so was looking for something else. Kaysee helped me a lot very patient. No pressure to purchase. I picked out a ring paid and it arrived today Monday. I was on the phone Friday. Beautifully boxed package arrived. With a fabulous surprise. Thank you so much.
Included in the box was a hand written card from her as well and she even asked how my husband was as during the conversation I said he was quite ill. Dont normally leave feedbacks but Kaysee definitely deserves a gold star.
Thank you.

13 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We are so happy to hear of your experience with our lovely Kaysee! Thank you so much for taking the time to write such a lovely review Stella, it really means a lot to us.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Replacement necklace

Great customer service from George when one of the links in the Singapore Layering Necklace I bought in January came apart. I just had to send over a photo and they arranged for a replacement to be sent out straightaway. Thank you again. :)

9 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

We are so happy to hear this, Emily - thank you so much for your kind review :)

- The Daisy Team x

Avaliado com 1 de um total de 5 estrelas

Very disappointed with my latest gift…

Very disappointed with my latest gift from daisy jewellery. I asked for a ring for my birthday, I wore the ring for a week and now it looks brown like a penny, the gold has all washed off. For the price you pay for their items I think you can buy something much better that will last longer.
Very disappointing, won’t be buying from the company again

11 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Hi Olga, we are so sorry to hear this. This is not the standard we wish to provide and can completely understand your disappointment here. We'd love to put this right for you, please could you kindly contact our Customer Care team with your order number and a photo of your jewellery so we can resolve this for you?

- The Daisy Team

Avaliado com 5 de um total de 5 estrelas

Daisy have such fabulous customer…

Daisy have such fabulous customer service - super friendly, kind and generous. Thank you George and the Daisy team! X

7 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Thank you for your support and very kind review, Angharad!

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

I am genuinely blown away by the customer service. I don't typically leave reviews but in this case I had to. I ordered a beautiful jewellery box that had a slight mark on the top, and explained to the customer service team that I would like to have an exchange but not pay for reshipping costs.

The team were so responsive and got back to me straight away. They let me know that they could ship out a new jewellery box instantly (all I had to do was share a photo of my returns receipt) and they even said they would personally check the item to make sure it was intact before sending. They even shipped it out as next day delivery!

The whole experience has actually made me want to shop at the store even more. Such a great team!

Thanks again :)

6 de junho de 2025
Avaliação não solicitada
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Resposta da Daisy London

Wow, what a lovely review - thank you so much Alexandra for your support and for taking the time to share your experience with us.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Excellent products, quality and customer service.

I have purchased two sets of earrings and two necklaces over the past couple of years from Daisy. All four items are such lovely quality and arrived very quickly and beautifully packaged.
I experienced a small problem with one of the necklaces but was able to contact Daisy very easily. They were so kind and gifted me a replacement immediately. Can’t recommend highly enough.

2 de junho de 2025
Avaliação não solicitada
logotipo da Daisy London

Resposta da Daisy London

We are so happy to hear this, Claire! Thank you for your support, it really means the world to us.

- The Daisy Team x

Avaliado com 5 de um total de 5 estrelas

Great customer service experience

Contacted Daisy after a recently bought chain broke. Thank you to George in customer services who was really efficient and a replacement chain was sent out within a day of first contact. Pleasant to deal with and you really felt that they take a lot of care with their customer service.

7 de maio de 2025
Avaliação não solicitada

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