Hi, I’m a new customer, this year, to Daisy. I absolutely love the jewellery designs resulting in me buying 6 rings and 2 pairs of earrings. Got to have designs to match my mood 😍 also, my friends gi... Ver mais
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I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver mais
I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver mais
A empresa respondeu
I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warra... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Effortless, everyday jewellery with meaning.
Informações de contato
1st Floor - 54 Hatton Garden, EC1N 8HN, London, Reino Unido
- 02074047460
- info@daisyjewellery.com
- daisyjewellery.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had the best customer service today…
I had the best customer service today from Daisy and recommend them very highly if you are thinking of purchasing something from them.
Just found out that all their jewellry comes with a two year warranty.
My bracelet was a gift and when I called to ask about their repair service, I was very pleasantly surprised at how easy and straightforward their process was. All I had to do was email a photo of the item along with contact/order detail followed by a quick reply letting me that a replacement is in it's way! Spoke to a lovely lady called George.
I was so happy and relieved as it was a very special birthday gift from my son. Please do not hesitate to purchase from Daisy. Beautifully made jewellry to a very high standard and with the same customer service!

Resposta da Daisy London
Amazing customer service.I've had a…
Amazing customer service.I've had a chain for almost 2 years and it recently broke, so I contacted their customer service to see if it was still in warranty and whether I could have it replaced. They had one in the post for me the next day, I was so impressed by their service and willingness to help!

Resposta da Daisy London
Exceptional personalised service
Needed a last-minute order for my wife’s 40th birthday and the Team, particularly George were absolutely incredible in going above and beyond and getting my order placed and customised within a quicker timeframe then I thought possible. They checked in every step of the way and helped me make my wife’s birthday extra special. On top of that the quality of the necklace and the packaging was 2nd to none. Could not recommend working with Daisy jewellery anymore really went above and beyond. Thanks so much

Resposta da Daisy London
Excellent customer service
I bought a bracelet for a friend and wanted one for my birthday. However, the gold came off after a few months and I contacted Daisy. I was helped so well and was immediately sent a new bracelet. They are very understanding, customer-friendly and approachable. That is nice because I would definitely recommend them to others and order something myself. Mistakes can always happen as long as they are resolved properly.

Resposta da Daisy London
Kindest & most amazing customer service
I emailed after our house got burgled and all of my jewellery was stolen including my favourite earrings from Daisy I bought last year, enquiring if they could check anywhere because they weren't on the website anymore. Unfortunately there wasn't any left but to my amazement they so kindly offered to send out any other similar earrings on the website for free. How amazing is that?! As someone who's had a pretty traumatic week experiencing the worst of people and no jewellery left, this really made my week at the niceness of this company. What amazing customer service with the most empathetic response to my situation, thank you so much again!

Resposta da Daisy London
I only discovered Daisy jewellery last year
I only discovered Daisy jewellery last year when my daughter said she wanted a Daisy necklace for her 21st. So when I started searching I came across Daisy jewellery, no better place to get a Daisy necklace! My daughter wears it all the time, but about 2 months ago the chain bit caught on her jumper and it looked as if it might break. I called into a few local jewellers to see if they could do anything but they wouldn't touch it,as they said also it looked as if it would break. I decided to contact Daisy to see if they could fix it. George in Customer Services replied very quickly and said they would replace the necklace (I had sent photos of the necklace), To say I was surprised is an understatement. I really feel in Daisy they went above and beyond in their Customer service. My daughter can now wear her Daisy necklace again and she is delighted.I have bought my daughter and niece a ring this year from Daisy for their birthdays. It is now my go to website for jewellery presents. I can totally recommend Daisy. Thank you George( in Customer Services) for the quick replies and first class service

Resposta da Daisy London

Resposta da Daisy London
Great products, even better customer service
Beautiful products that arrived on time. I received the wrong item, and when I reached to customer service, they provided swift assistance, outstanding care and a timely solution.

Resposta da Daisy London
Daisy Jewellery. Amazing products and amazing customer experience.
We have always loved using Daisy Jewellery for purchases for our girls. This time, I bought a couple of bracelets for my wife’s birthday, and one came with the clasp not working as well as it should. I sent a picture and asked for advice, and the Daisy team immediately responded and sent me a replacement. The team are so customer focused, which is rare these days. Thank you team Daisy!!

Resposta da Daisy London
Fab customer service when needed and…
Fab customer service when needed and beautiful pieces.

Resposta da Daisy London
Daisy London are amazing
Daisy London are amazing, their customer service is phenomenal in terms of time for reply and how quickly things get sorted - feels rare!
The products themselves are absolutely beautiful too!

Resposta da Daisy London
Exceptional customer service
I had to contact Daisy recently about a previous purchase and the customer service that I received from George was absolutely amazing. I can honestly say that I have never before experienced such incredible service. Emails were answered quickly and George really went out of his way to help me which went way beyond my expectations. I would recommend Daisy without hesitation and look forward to making my next purchase.

Resposta da Daisy London
If I could give 10 stars I would!
If I could give 10 stars I would!
Purchased a necklace from Daisy with ‘1975’ on for a special birthday and I cannot tell you how happy I am
It’s absolutely lovely
The birthday girl is going to be over the moon!
Had a few questions and queries and George at Daisy was so helpful and answered my emails very promptly.
A company is only as good as its customer service and that’s why I would of given 10 stars 🌟
George is an absolute asset to the company. Thanks so much for all your much appreciated help George!!
Would 100% buy from this company again and would highly recommend

Resposta da Daisy London
Amazing customer service
Amazing customer service. I ordered a ring that wasn’t the right size and George from the customer service team, was most helpful on the phone, explaining the full process for return/swap. I then sent and email and heard back the same day. I had a new ring within four days. Jewellery is very pretty and has lovely styles.

Resposta da Daisy London
Daisy are a dream!
I am a long time customer of Daisy and love their jewellery not only that their customer service is outstanding. So friendly and helpful, on the (rare) occasions I’ve had any issues they have resolved the issue quickly. Absolutely faultless customer service - if only all companies had customer service like this. George in particular has been a star!

Resposta da Daisy London
The boxes are just beautiful
The boxes are just beautiful. Please make the blue one again.

Resposta da Daisy London

Resposta da Daisy London
Amazing customer service!
Amazing customer service!! I had an issue with an earring that kept dropping off, but George was super helpful and reassuring with trying to get a replacement for me. I would definitely purchase from Daisy again.

Resposta da Daisy London
Lovely jewelry and great customer…
Lovely jewelry and great customer service! Especially George!! He sorted all my issues and was so polite. Would definitely recommend!!

Resposta da Daisy London
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