Daraz Bangladesh Avaliações 184

I'm starting to buy products from Daraz since 2016. Dozens of orders completed till now. Only the second time received a product that didn't satisfy me.

Last month i's received my last order from them and the product was as described.

The only annoying thing is when order multiple products never receive all products the same day. Last time they delivered me 4 product in two days.

My experience is great with this.all products are safe and afactive.please try it at least once a time .

I bought a cable for 130 BDT and because it was cheap, I decided for pick up point instead of home delivery (because the delivery cost will almost be half the price of the product). I received the package and the cable simply didn't work. I asked for a return and the shipping address was for the pick up point. I chose it instead of Drop off point since the nearest point was pretty far. In the end, it didn't matter. I HAVE TO DROP IT AT DROP OFF POINT. I contacted Daraz, spent 20 minutes explaining my situation, no difference.
All they are saying is that it's the policy and since I did not pay for home delivery, riders won't pick up my product.
What sort of policy is this? If I paid for home delivery, that money would be returned anyway. So, what's the issue with sending riders in this case?
Even if the pick up point functioned as a drop off point, it wouldn't be an issue. But no, that would be too easy.
I even went to one of the 3PL from their website(since it was much nearer than the nearest Daraz point). But no, even that won't do.
Daraz REALLY does not want you to return product if you don't pay for the home delivery.

Daraz is one of the best and popular ecommers platform in Bangladesh. Their works is quite professional but the seller at daraz are not trustworthy. Check review on daraz before ordering something.

One of the most lowest quality service in Bangladesh.

worse experience ever. Daraz was nice at the beginning of their journey but these days the quality of service decreasing .
wish they will overcome.

They are literally robbing people with their new delivery cost. In a single month they increased their delivery charge to 6× more than before, which is a permanent change I suppose, and people have no choice but to pay the extra if they want to buy stuffs online as no other world renowned delivery services like Amazon, Flipkart or FedEx are allowed in Bangladesh. This country is ruined by both its government and the local corporations as they squeeze money from their own people by isolating them from the rest of the world and by controlling the market. They didn't even allow PayPal here in spite of Bangladesh being one amongst the top 5 countries with most freelancers. So yeah, Daraz is a pretty bad company I guess.

Worst experience currently, forcing customers with their monopoly business model, ridiculous amount of delivery charge, extra charge for delivery fee. uninstalling right away.

Not bad for local purchasing, Daraz store is good.

Bad Experience. I don't have my expectation products. Also, I am facing lot's of issues. I think they must focus on it.

What a complete and utter joke of a returning process! These incompetent fools have the nerve to send out their shoddy products right to your doorstep, but when it inevitably turns out to be a defective piece of garbage, they make you trek all the way to their store just to drop it off, and demand that you have the original packaging to boot! Are you kidding me?! What kind of absurdity is this?! It's plain to see that their primary objective is to deter people from bothering with the hassle of returning their worthless merchandise. Pathetic and despicable!

Delivery charges so much high and the collection point is not available in every where

#my IP bksssh add

Needs more development

This app size is very big. Very slow app

Daraz is really great, I've been ordering a lot of products from it for the past 4 years, haven't faced any primal issue yet. Their service is better than the other e-commerce webs in our country. Though the only annoying thing is that they continuously send notifications or promotions and try seducing people for buying new products. But it's business strategy so It's okay. And for the other issue, even though It's not daraz's fault but a lot of products are too lower quality compared to what is shown on the commercial. However a lot of deals are reasonable and same rare stuffs are also available. But they really should develop the returning process.

different agent says different and gives false hopes

Very bad returning process. When you order something they will ship the product to your door. But when product is faulty and you meed to return the item you need to go to their store to drop it and also you need the packaging. Why on earth i will take those hustle. There main intention is people like is will not go for hustle and eventually will not return the item.