speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't hav... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered a single door and cancelled my order within 15 minutes because of lack of information on door sizes. I Emailed text and chat box cancellations within the 24 hour period but they class a ful... Ver mais
A empresa respondeu
*Caveat - Oak To Be or Oak Not To Be Less than 2 years ago I had one of Dave’s beautiful “Oak Glazed Stable Doors” installed as advertised. The carpenter/installer covered the door in 2 coat... Ver mais
Absolutely brilliant quality doors, so good we ordered another one. So we’ve had 2 altogether on separate occasions. Very professional and communicative throughout the whole process - great value for... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
I do not pay trustpilot and will not pay trustpilot their extortion money. Please remove my details and privately owned domain name.
Informações de contato
London, Reino Unido
- davesdoors.co.uk
3,3
Bom
201 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Daves Doors UK
Hi Heidi, thanks for your possitive review!
Gave me the only retail access I could…
Gave me the only retail access I could find to Howdens doors which I needed to match an existing one.
5 de agosto de 2022
Resposta da Daves Doors UK
Hi Bob, thanks for your possitive review!
Good experience doors perfect
2 de fevereiro de 2022
Resposta da Daves Doors UK
Hi Elizaberry, thanks for your possitive review!
Easy website to navigate
Easy website to navigate. Very informative and user friendly
6 de dezembro de 2022
Avaliação não solicitada
Resposta da Daves Doors UK
Hi Caroline, thanks for your possitive review!
Bad correspondence and rubbish delivery…
Bad correspondence and rubbish delivery that was out soursed to another company. Door turned up 3 months late and when i approached the online help service they refused a refund. Plus sude was the door did tuen up and was not to bad on the quality side. Although It was 5mm to large on all four sides for the frame that was supplied.
6 de dezembro de 2022
Resposta da Daves Doors UK
Hi Laurie, sorry to hear you are not happy with our service. Was this order placed during covid19? We have suffered some heavy supply and manufacturing delays during this period while we wait on other countries to recover and catch up in the industry. We are happy however to hear you were happy with the quality of your door! All external doors are supplied with an installation allowance so that the door can be 'fitted' to the opening and achieve a quality, snug fit into the frame. All the best!
You refused to respond to my problem…
You refused to respond to my problem with the door. Clearly, your data is inaccurate.
5 de dezembro de 2022
Resposta da Daves Doors UK
Hi Richard, Sorry to see your 1 star review. The last order information we can find from a Richard Hearn is from 2015. Have you had a problem with a recent order? If so please get in touch with us and we can look into it for you. Thanks
Good product and prompt delivery
16 de agosto de 2022
Resposta da Daves Doors UK
Hi Glyn, Thanks for your possitive review!
Terrible quality door
1 de dezembro de 2022
Resposta da Daves Doors UK
Hi Giles, thanks for your 5 star review! All the best!
The quality of the door was great but…
The quality of the door was great but your communication was poor I had to chase for a delivery date 3 times at no point did you volunteer a date on your own
22 de novembro de 2022
Resposta da Daves Doors UK
Hi David. We're sorry to hear you were not happy with our service, and that your review is only 3 stars. Our records show you were sent a Confirmation, Processing, Delivery Date and Dispatch email (23rd November 2022 13:24, 22nd November 2022 11:18 ,21st November 2022 17:57, 13th November 2022 11:01) we were not aware you were not receiving this information unfortunately, and can only assume these emails made their way in to your junk folder? Please be sure to keep an eye on this if placing any future orders, all the best!
Excellent Service and fast delivery
I ordered a back door in the style of a stable door with door frame and arrived within a week, all in all an excellent service
17 de novembro de 2022
Resposta da Daves Doors UK
Hi Craig, Thanks for your 5 star review! All the best!
I would never use them again.
I ordered an external oak door in September 2021 and my carpenter fitted it. The door warps in the summer which leaves a gap at the top and contracts in the winter. It is not solid oak and is only a thin amount of oak covering whatever they fill it with. When I rang up to complain they said it must be the way it was fitted and there was nothing they could do about it. I would never use them again.
5 de maio de 2022
Resposta da Daves Doors UK
Hi Mr Stephen Katz, sorry to hear you are not happy with your door. Our records show your order was placed 12/9/2018. Can we ask why you have left this 4 years before leaving a review?
It sounds that you have purchased an engineered oak door which are manufactured to prevent any shrinkage or warping like you would expect from a traditional door. These doors are not 'filled' but are solid timber throughout, manufacutured in a way as to prevent the described issues you describe, so this certainly doesn't sound like this product is performing correctly or as intended. As long as a full barrier seal is applied to seal it from any moisture uptake the doors structure will be stable and stay flat.
If you would like to get in touch with us directly with your details we can certainly take a look into this for you. Thanks!
Paid well over the odd
Daves Doors is the middle man.
Wished I looked at the Howden website properly. The exact same door was there at nearly half the price. Never again.
4 de março de 2022
Recommended
Good price. Good quality doors. Fitter was excellent. Faster timescale than we thought too.
6 de outubro de 2022
Resposta da Daves Doors UK
Hi Linda, Thanks for your 5 star review! All the best!
Oak stable door…
I have purchased an oak stable door with frame. The frame came as a hardwood, when and this was not specified in the order. The expectation would be when you order a frame, that is £180, to be similar material. I had to go to chain diy store and buy an oak frame for 30% less to finish off the door.
The quality for such a product is not there. The detail is there, but the finish is lacking. I.e. middle cut for the top and bottom leaf was not cut straight as one example. Overal, I would not recommend or buy again.
27 de setembro de 2022
Resposta da Daves Doors UK
Hi Marius Sumanaru, We have looked in to your order using your email address and you have ordered a Hardwood 9 pane stable door with a hardwood frame (clearly described in the product title). These are the products we supplied to you. If you had required an Oak Door and Oak frame these are also available on our website on the Oak stable door page. If you had contacted us before installing the product we could have offered you a free of charge exchange for the correct product you wanted. Thanks.
Order process on line was…straightforward and simple....
Order process on line was straightforward and simple - even for me- door delivered promptly and in good condition. Not five stars coz of price! But where else do you go for such good quality....?
26 de setembro de 2022
Resposta da Daves Doors UK
Thanks for your possitive review JM, all the best!
Fire door set
If I’d of known you bought direct from Howdens joinery, I’d of done the same and saved a fortune.
Cut out the middle man and go direct!
2 de fevereiro de 2022
Do not use this company
Do not use this company!
Still awaiting a refund from an order made made 05-12-2019
5 de dezembro de 2022
I asked for a new seal for the door as…
Great service. Excellent quality and when an issue was found with a missing seal, the matter was resolved and the seal sent which is now fitted. Very pleased.
5 de agosto de 2022
Resposta da Daves Doors UK
Hi Paul, we're sorry to hear this. If you would like to get in touch with us directly with your order details we can arrange to get this sent out to you asap. Thanks!
Door was great and was fitted well
Door was great and was fitted well. When it needed to be adjusted it down quickly
5 de janeiro de 2022
Resposta da Daves Doors UK
Hi Paul, thanks for your possitive review!
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