I ordered glasses on 4/21. It’s now 5/12 and they state they are still in production. Customer Service says a stylist sent an email requesting a picture of me wearing frames. There was no email thoug... Ver mais
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Veja o que dizem as avaliações
I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Ver mais
A empresa respondeu
I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little wor... Ver mais
A empresa respondeu
Second pair of glasses from David Kind. I previously purchased optical glasses w/ a sunglasses clip, and recently snagged a pair of optical glasses with transition lenses. After 3 years of wearing, ac... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.
Informações de contato
722 Genevieve Street, Suite G, 92075, Solana Beach, Estados Unidos
- 800-995-2032
- support@davidkind.com
- davidkind.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding product and excellent…
Outstanding product and excellent customer service.

Resposta da DAVID KIND
I placed my order in early November &…
I placed my order in early November & didn’t receive it until after the new year. I also feel like they made need some fine adjustments on the nose area & pressure point behind my ears. I have experienced some really pronounced indentation on my nose. So I feel like a local optical shops would work better for me. I won’t be sending them back to take care of these issues because of the time it would likely take.

Resposta da DAVID KIND
Great customer service and high quality…
Great customer service and high quality products.

Resposta da DAVID KIND
took some time to get receive my order
took some time to get receive my order, but i was satisfied overall. excellent customer service

Resposta da DAVID KIND
Very nice quality glasses and helpful…
Very nice quality glasses and helpful staff that made sure all my questions were answered.

Resposta da DAVID KIND
Tightening up and new lenses are great
Tightening up and new lenses are great. My small complaint is that the area inside the frame where it meets the lens was not cleaned up (they're clear frames).
*EDIT* - quick response from Sami and offered to remedy the situation immediately. The team from DK has offered excellent customer service and I'll be buying another pair soon.

Resposta da DAVID KIND
Awesome customer service and I loved…
Awesome customer service and I loved the frame suggestions for me to choose from.

Resposta da DAVID KIND
Beautiful glasses for small faces and…
Beautiful glasses for small faces and any face! Wonderful customer service as well

Resposta da DAVID KIND
my glasses were made correctly and…
my glasses were made correctly and arrived quickly. I will buy from David Kind again

Resposta da DAVID KIND
High quality and stylish…
Found high quality and stylish prescription sunglasses for my daughter. She enjoyed the try-on at home experience and loves her new glasses.

Resposta da DAVID KIND
Great experience up until order submission
Great experience up until the point I submitted my order. Limited visibility to when it was going to ship and how long production would take.

Resposta da DAVID KIND
Sami has been a very responsive and…
Sami has been a very responsive and helpful point of contact. Can't say anything better about her customer service throughout the process on more than one occasion.

Resposta da DAVID KIND
Great Quality
Frames received in kit were of the highest quality. Limited selection, but the quality and styles offered make up for this to some extent. Good client service from the stylist; friendly interaction during a requested phone call needed for clarification. In the end, I was not able to move forward - but next time around I hope to find the right frames for my needs and try again.

Resposta da DAVID KIND
Needed to replace my existing DavidKind…
Needed to replace my existing DavidKind glasses. Emailed and called.
Process was easy and efficient. Wearing a great pair of glasses again!

Resposta da DAVID KIND
Stellar experience and stunning glasses
From the initial interaction of selecting test frames on the website through the delivery of my chosen glasses, the process was simple, efficient and thorough . Having in-person glasses measurements and fittings for more than 30 years, I was concerned that an online order would surface fit issues . Au contraire! These glasses are amazing and perfect . Having been assigned a DK personal assistant proved helpful and reassuring . Wouldn't hesitate to order again

Resposta da DAVID KIND
Excellent customer service and fitting
Excellent customer service and fitting! Great overall experience and new glasses!

Resposta da DAVID KIND
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