We’re in the process of finding the correct packaging for our launch product and Luke has been amazing. Really patient and forth coming. Highly recommend
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a really positive experience with this company. There were a few issues with my original delivery — the parcel arrived damaged and some items were missing — but their customer service was hone... Ver mais
A empresa respondeu
Arrived before time - no hassle ordering, very helpful staff - very friendly and without regard to the small size of my order were keen to get me the best fit and best product and price! Delivery ins... Ver mais
A empresa respondeu
Quick delivery. As requested by your order conformation to check goods whilst the delivery man was still here left the delivery driver very confused.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Davpack doesn’t just deliver quality packaging off the shelf. Ever since we were founded in 1968, we’ve been continually seeking to improve the service we offer all our Customers. That’s over 50 years of packaging know-how you can call on and, as the first UK packaging suppliers to have an online presence, we’re proud to be the Original UK Packaging Store. We take the hassle out of your packaging supplies by giving you lower prices, more choice (we have over 3800 packaging products in stock ready for same day dispatch) and faster order turnaround (most orders are delivered next working day). All our boxes and packaging materials come with a no quibble money-back guarantee borne of a total commitment to quality products and quality systems. That means you can buy from us with confidence, leaving you free to focus your time where it counts - on running your business.
The Original UK Packaging Store
Escrito pela empresa
Buy Packaging Totally Risk-Free!
Money–back guarantee – we’re not satisfied unless you are!
We stand behind our products 100% and try hard to exceed your expectations. If you’re not satisfied with any stocked product, simply return it within 7 days for a full refund.
Informações de contato
380 Riga wharf, Bristol Road, GL2 5DH, Gloucester, Reino Unido
- 01332 821200
- cs@davpack.co.uk
- davpack.co.uk
4,5
Excelente
9 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Davpack
Good morning,
We're so happy to hear your delivery was prompt and without issues. We appreciate your positive feedback!
Kind regards
Samantha
polite and quick delivery Thankyou
27 de agosto de 2026
Resposta da Davpack
Good morning Steven,
We're so glad to hear you had a positive experience with our polite and quick delivery service. Thank you for your kind words!
Kind regards
Samantha
My consignment from Davpack arrived…
My consignment from Davpack arrived damaged but they (Chloe) were amazingly prompt in ordering a replacement part for me. Brilliant service, would recommend!
27 de agosto de 2026
Resposta da Davpack
Good morning Elizabeth,
We are truly sorry to hear your consignment arrived damaged, but we are so glad we could promptly resolve this for you. We appreciate your kind words and recommendation!
Kind regards
Samantha
Speedy delivery
Speedy delivery. Items delivered were as described and good quality.
25 de agosto de 2026
Resposta da Davpack
Good morning.
We are so pleased to hear that your delivery was speedy and that the items you received were exactly as described and of good quality.
Kind regards
Samantha
Best service ever
Best service ever. We ordered 5 boxes for shipping stuff back home to the Dominican Republic.
The Davpack boxes are sturdy, and arrived within the promised time frame.
25 de agosto de 2026
Resposta da Davpack
Good morning,
We're so happy to hear that our boxes met your expectations for shipping to the Dominican Republic! We appreciate you acknowledging the sturdiness and timely arrival of our products. Thank you for your wonderful feedback.
Kind regards
Samantha
Resposta da Davpack
Good morning Jonny,
Thank you for taking the time to review us and we are pleased to hear that you were happy with the service.
Kind regards
Samantha
Resposta da Davpack
Good morning Karen,
Thank you for taking the time to review us and we are pleased to hear that you were happy with the service.
Kind regards
Samantha
Resposta da Davpack
Good morning Susan,
We're so pleased to hear that your order arrived safely and exactly as expected. Thank you for taking the time to share your positive experience!
Kind regards
Samantha
Good product, good team, woeful delivery
Your team were great and so is the product but your couriers messed up big time, as reported over the phone.
Also we are based on an island close to Glasgow but your contract with DX excludes our post code. DX do in fact deliver to the island. All our other suppliers deliver to us at no extra cost. I had to pay a local courier £25.00 to receive our parcel on the mainland and bring it to our address. Hence only 2 stars.
17 de agosto de 2026
Resposta da Davpack
Good morning Chris,
We appreciate you sharing your experience and are truly sorry to hear about the delivery difficulties you encountered. We understand your frustration regarding the courier exclusion and the additional cost you incurred. We are actively reviewing our courier contracts and delivery policies to prevent similar issues for our customers.
Kind regards
Samantha
PLAIN doc envelopes are not plain.
Ordered some EDE6 PLAIN doc envelopes for attaching carrier labels. Unfortunately these come with a large FCS logo and words printed on the front, which covers up the address barcode, making these unusable. They are NOT PLAIN and cannot be used for attaching address labels. Had to return them as they are not fit for purpose.
14 de agosto de 2026
Resposta da Davpack
Good afternoon,
We are very sorry to learn that the envelopes did not meet your expectations for being plain and interfered with your labels. We appreciate you bringing this to our attention and for your valuable feedback. We are reviewing the product description to ensure its accuracy.
Kind regards
Samantha
Failed to deliver on agreed dates…
Failed to deliver on agreed dates twice. Then was told to hold the delivery as nobody would be there and then despatched anyway. Seem to have intetnal communication issues seriously affecting customer experience. Caused me severe losses due to wasted warehouse labour.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Davpack
Good afternoon Dan,
We sincerely regret the repeated delivery issues and the miscommunication that led to your significant losses. We are actively investigating these internal communication failures to prevent future occurrences and improve our service.
Kind regards
Samantha
Easy to purchase
Easy to purchase. Super quick delivery and excellent quality boxes
12 de agosto de 2026
Resposta da Davpack
Good morning Glen,
We're so happy to hear that your purchase was easy, delivery was quick, and that you're pleased with the excellent quality of our boxes!
Kind regards
Samantha
Always super helpful customer service
Always super helpful customer service, top quality products and fast delivery.
10 de agosto de 2026
Resposta da Davpack
Good morning,
We are so pleased to hear that you consistently receive helpful customer service, top-quality products, and fast delivery. Your positive feedback means a lot to us!
Kind regards
Samantha
Very good company to work with
Very good company to work with. Unfortunately their courier opened all of our boxes during transit and stole some of the contents, which is obviously not the fault of Davpack. I was impressed with their follow-up communication and they sent replacements very quickly.
12 de agosto de 2026
Resposta da Davpack
Good afternoon,
We are truly sorry to hear about the issue with your courier and the stolen contents, even though it was outside of our control. We are pleased that our follow-up communication and quick replacement of your items met your expectations. We appreciate your positive feedback and thank you for your understanding.
Kind regards
Samantha
Fast delivery
Fast, prompt delivery and protective packaging of the special box we have ordered.
Slightly costly ..
12 de agosto de 2026
Resposta da Davpack
Good morning,
We're so happy to hear you appreciated our fast delivery and protective packaging! We value your feedback.
Kind regards
Samantha
Great service
Great service. I'd selected the billing address for delivery and the staff member was able to sort this ASAP, Delivery arrived within a few days of ordering.
3 de julho de 2026
Resposta da Davpack
Good morning,
We're so happy to hear our team could quickly resolve the delivery address issue for you. We appreciate you acknowledging our prompt service and fast delivery!
Kind regards,
Samantha
Resposta da Davpack
Good afternoon,
We are so happy to hear you appreciate the eco-friendly nature of our envelopes! Thank you for your positive feedback.
Kind regards
Samantha
Resposta da Davpack
Good afternoon,
Thank you for the review. I have sent an email to help resolve and look forward to hearing from you.
Kind regards
Samantha
Great customer service
Great boxes, fast delivery. A small problem with one box that customer service sorted out straight away!
5 de agosto de 2026
Resposta da Davpack
Good morning Abigail,
We're so happy you're pleased with our boxes and delivery! We're glad our customer service team could quickly resolve the small issue. Thank you for your kind words!
Kind regards
Samantha
Resposta da Davpack
Good afternoon,
We are so happy to hear that you found our products to be great, our delivery quick, and our service excellent. Thank you for your wonderful feedback!
Kind regards
Samantha
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.