Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the p... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Well priced, good choice of options, helpful comparison tools, range of strengths is good too. Quick and easy postage, loved it!
I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais
A empresa respondeu
I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.
Informações de contato
Livingstone Boulevard 5, G72 0BP, Blantyre, Reino Unido
- 01698714895
- CustomerCare@daysoft.com
- daysoft.com
4,0
Muito Bom
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome Delivery time to Australia
My order only took 10 days from ordering to arrival in Australia. I have used Daysoft previously, and the delivery service was excellent then too. Well done guy's ,you deserve a big pat on the back ! We highly recommend these guy's, very, very reliable !
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Steve,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft
Great if you experience dry eyes and amazing value for money.
I have tried many contact lenses now and was still unable to find a brand that allowed me to wear them for a long day - I would find after 6-8 hours that my eyes would start feeling sticky and I would need to take them out. These lenses were all very expensive and I was left frustrated by this. I saw the advert for day soft lenses on the tube and decided to give them a try. They are so cheap in comparison to my other lenses and my eyes stay comfortable for a long day of wear. I am so happy to have found them!
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft
Daysoft for comfort.
I have just started ordering from Daysoft, and I must say that the daily lenses are lighter, smoother, and far more comfortable than the others I have tried.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear David,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elizabeth, Customer Care.
Extremely slow shipping and poor customer service
Extremely slow shipping and poor customer service. Order placed on December 19 with a 7–10 business day delivery promise. Weeks later, the tracking still shows no real progress. Customer support keeps asking me to wait without offering a real solution! Very disappointing experience, will not order lenses with them ever again.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Johanna,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care
Not received them yet
Not received them yet. Was expecting a swifter delivery tbh.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Denise,
You placed your order on 31/12. There was information on our website outlining the reduced service over Christmas and New Year by our shipping partners and ourselves.
Delivery services are now back to normal, and your order should be with you soon.
Kind regards
Margaret, Customer Care.
You can't cancel or edit your order…
You can't cancel or edit your order after you made it.
Customer support email goes unanswered.
4 de janeiro de 2026
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Manuel,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care
Good service as always
Good service as always. Lenses arrived quickly and the price is really good. I needed good lenses that don't dry out quickly and don't cost a fortune.
28 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Anthony
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.
Super quick delivery as always
Super quick delivery as always. Great lenses - I have used them for years.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Mr Hicks,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.
Excellent company and the lenses are so…
Excellent company and the lenses are so comfortable. Great price too
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Christine,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elijah, Customer Care.
Cannot recommend highly enough
After wearing contact lenses for most of my adult life, I changed to Daysoft over 20 years ago. Honestly, one of the best decisions I've ever made.
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Hilary,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.
Easy ordering and prompt delivery 🎄
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Philip,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elizabeth, Customer Care.
Yes found them to be reliable.
Have used daysoft before and found them to be reliable and on time.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Julie,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.
Postage charge price hike
I was initially disappointed at the price charged for postage a while ago. Can't believe they've just hiked it up again. I mean come on what possible reason is there for this?
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Mike,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Janice, Customer Care
Fantastic service
Fantastic service. Super quick and if you need to get in touch with customer Care, they are very quick to respond. Been ordering from here for years and the prices are a bonus.
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Hayley
Thank you for your Review, I will Let the Team know.
Kind Regards, Sandra, Customer Care.
Very easy to order and site very easy…
Very easy to order and site very easy to navigate
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Raymond,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft
Disappointing quality
I brought a month as a trail and disappointed contact lenses cheap casing and don’t fit eye correctly doesn’t focus and was trying to find base and dia however nowhere to be found and most annoying at night i see halo on lights so not suitable for driving.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Hi Adrian,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind Regards, Margaret, Customer Care
These ones are not as good to use as…
These ones are not as good to use as the last ones! I thought the silk would be better but they are not
18 de novembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Hi,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind Regards, Margaret, Customer Care
I’m 65 with osteoarthritis I sometimes…
I’m 65 with osteoarthritis I sometimes feel it’s hard to open the lens but I will say they are very comfortable to wear
22 de novembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Suzanne,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.
Comfortable lenses
Comfortable lenses. Easy to order. Give them a try you wont be disappointed
20 de novembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Hi,
Thank you for your review.
I will pass your comments to the team
Kind Regards, Elizabeth, Customer Care.
I ordered the wrong lenses.
Made a stupid mistake and ordered the wrong lenses. On opening my lenses I just couldn’t understand why I was having difficulty seeing with them in. I contacted customer services and they were brilliant and identified I had ordered the wrong lenses. Offered me to return them for a replacement. Great customer care, fantastic
12 de novembro de 2025
Avaliação não solicitada
Resposta da Daysoft Contact Lenses
Dear Marilyn,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.