DBS Bathrooms Avaliações 450

I have ordered second time from this company, but unfortunately because of an issue with the product i have requested for return but the company said i have to bear my return shipping cost, but when I bought i have checked the return policy, it was not mentioned like that. After this i have plans to order more but because of this issue now I am stuck and can't order or recommend anyone to order. Very disappointed service.

We ordered panels for our bathroom thecprice was great and fast delivery. They were perfect for our needs. We then ordered a second lot to do our daughters bathroom and utility room.j

very happy with my product and service of the staff and prompt delivery.

Great customer service.
Good prices.

Fantastic seller super fast delivery perfect products

Quick delivery, friendly staff, great prices. Very Pleased.

I needed some shower wall & ceiling panels in a hurry. I paid for next day delivery & was unbelievably impressed with the delivery service which had live location tracking so I could see exactly when the items were due to arrive. The panels & beautiful & our plumber commented that they are some of the highest quality panels he has fitted. Price was great too.

Very pleased with the service. Very pleased with the panels and at a great price. Easy to order on-line and pleased with the delivery being direct from the DBS rather than third party, less likely to get damaged. Would recommend.

Ceiling panels ordered and delivered quickly can’t be more happy thank you

Extremely fast delivery brilliant customer service would highly recommend

Saw the products online at B&Q but found I could order direct with DBS Bathrooms so I did . Ordered online , very easy , gave the measurements it calculated the number of panels I required also ordered trims to finish the job . Delivery tracked ,no issues at all from ordering to delivery , fantastic job looks very smart too !

Great product
Made a very smart shower enclosure
Easy to clean
Delivery as stated Well protected
Spot on
Wouldn't hesitate to recommend

I paid for delivery, but item did not arrive when expected. Email from DBS to say driver was involved in an accident two days before due date. This is the third company within 6 weeks to give this exact same excuse for delayed delivery (B&Q and Plumbworld were the others) so I am a bit sceptical if this is the genuine reason for delay!

Advised it would be given to a courier to deliver, but two days later still no closer to receiving my order. According to courier it is now being 'prepared for delivery' and DBS just advised that this is outside of their control.

If you require products in a hurry then I would suggest that you go elsewhere. I certainly will be from now on.

I have had the unfortunate need to use many product supply companies over the years and never found one yet that can come close to the professionalism, product quality and excellent customer service of DBS bathrooms, a special thanks to Caitlin for the prompt polite response to my enquiries, if you need anything for your home that DBS supply then you would be stupid to go elsewhere, trust me I know!!! I will return the next time I have need of great service great price and excellent overall service.

I’m struggling to even give a 1 star rating with this company ,,
Poor delivery service and very poor customer service ,,
Parcel was brought off Amazon
£68 total the item was supposed to be delivered 29th may still no show Amazon account kept saying parcel running late and if not received by 3rd June then contact seller for refund , which I did , they then sent a picture showing it dropped off on my drive way behind the car in a unsecured place also not even a note to say the package had been delivered and its location ,
Then after a few messages that they won’t refund until I get crime number from police which I did this and guess wot still no refund ,, so I’ve told them keep the £68 that I’ve given them to help with retraining that’s needed in customer care and quality !!
BE WARNED DO NOT USE THIS COMPANY !!!

A mistake was made while sending out an additional product the initial product was damaged and was quickly rectified once we called and spoke to someone

Ordered online samples beforehand and upon deciding which one I loved most put in an online order for panels and trims arrived in the timeline stated and all items in perfect condition ( no breaks / scratches) my bathroom looks amazing .

The company was excellent an staff was very helpful when I rang to order an had problem of being short (my fault ).
Delievery on second order was delayed but money refunded by company no problem . The product is excellent an easy to put up very happy

Excellent service and delivered on time, the products I ordered was exactly what I wanted without thinking twice, I would recommend using DBS bathrooms in the future and for those out there, you can’t beat better in price.