DBS Umbrella Solution Avaliações 258

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience! The whole process was very quick, clear, and smooth from start to finish. Everything was easy to understand, and there were no delays. I would definitely recommend this service to an... Ver mais

Avaliado com 5 de um total de 5 estrelas

The application form was quite easy and straight forward to fill. Nevertheless, in my opinion, for Married people who still use their first name till date, the part that asked “used until” wasn’t nec... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fast and Smooth journey with DBS umbrella Solutions DBS Umbrella Solutions made our DBS standard search effortless. The process was easy to start, and their team was incredibly helpful throughout.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The online forms were so impossible and buggy and complicated so to complete it took us multiple attempts, we had all sorts of problems. For some reason I had to validate my business partner's ID whic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Administrativos
  2. Orientação Profissional
  3. Dentista

Escrito pela empresa

DBS Umbrella Solution team provides free e-bulk quote and no obligation advice. Our team of experts are ready to help! DBS Umbrella Solution delivers the highest level of customer service through our team of experts on hand to guide you through the DBS process. Whatever your preferred style of communication, you can be assured your enquiry will be dealt with quickly and efficiently. Our team can be reached on: Telephone: 01206 913154 / 01206913155 Email: dbs@dbscheck.org Or why not try, our instant chat facility found on our website or call back service, available by completing our registration form and selecting a time and date convenient for you! You will also have the option to subscribe to our newsletter so you can be updated on information that matters. Our services include: Enhanced DBS Checks, Standards DBS Checks, Basic DBS Checks and Volunteer Checks.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

258 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very easy quick and smooth process…

Very easy quick and smooth process thank you

7 de abril de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Really quick and helpful!

4 de abril de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Brilliant service from start to finish

Brilliant service from start to finish! The team are helpful, supportive, and always quick to respond to any queries. They make the DBS process really straightforward. Would definitely recommend!

3 de abril de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

An amazing service

An amazing service, the staff were so polite and helpful and went out of their way to help. couldn't recommend more!

28 de março de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Very straightforward

Very straightforward especially compared to a few years ago when I had a DBS through a different company.

10 de abril de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Faster than expected service

My DBS check was done very quick compared to some checks.
I had an error and it was amended very quickly.
Thank you for the fast service i received.
(Just under 2 weeks)

4 de abril de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, really easy software to navigate.

6 de março de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

easy and quick experience

29 de março de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Very straightforward and easy to…

Very straightforward and easy to complete.

5 de março de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 3 de um total de 5 estrelas

Took much longer than expected

Took much longer than expected, had to chase it up with DBS myself, they weren’t helpful. Charged for online ID check but I used Royal Mail id verification. Better to use the government dbs check directly, cheaper and takes the same amount of time.

27 de fevereiro de 2025
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Resposta de DBS Umbrella Solution

Hello Manjinder,

Thank you for sharing your feedback.

After reviewing your application, I can confirm that your DBS check was completed within 2 working days, which is well within the expected timeframe. While we understand the process can sometimes feel longer, once a DBS is with the police, we are only able to escalate it if it has been with them for 60 days. We always recommend applying at least 6 weeks in advance to allow for any potential delays.

Regarding the ID verification, we completed a Digital ID check using our IDSP provider, which is separate from the Royal Mail process. If you chose to complete an additional check independently, that would have been outside of our service.

We appreciate your comments and will continue to refine our processes to provide the best possible experience. If you have any further concerns, please feel free to reach out to us directly on 01206913154 or dbs@dbscheck.org.

Thank you,
DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Good communication and follow up.

Good communication and follow up.
Very fast job,was expecting DBS completion in 2weeks but was surprised it came in Two working days.Good job 👏 👍

3 de março de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish, very professional

18 de fevereiro de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Very straight forward uncomplicated…

Very straight forward uncomplicated process, easy to follow and completed quickly.

29 de janeiro de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Amazing service!

Amazing service!
My dbs was done within 24 hours!Highly recommend🙂

12 de fevereiro de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Easy to deal with, understand and prompt response.

8 de janeiro de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Good service

Even though I wasn't able to get what I wanted, I received my refund, they provided good/helpful customer service with good communications. Compared to their competitors who were way too expensive, I really liked their prices.

30 de janeiro de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Quick

Quick, easy and efficient.

30 de janeiro de 2025
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

Avaliado com 5 de um total de 5 estrelas

Quick and efficient checks

Quick and efficient checks.

Great additional support from Maisie !

6 de fevereiro de 2025
Avaliação não solicitada
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Resposta de DBS Umbrella Solution

Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.

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