My item has not arrived yet! I have been waiting over a month for it without any contact. All attempts of reaching out have been ignored. Very disappointed!
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Veja o que dizem as avaliações
One star is generous because I never received my purchases. I’ve replied 3 times to emails asking for ratings, but I never get a response. I’m guessing this is a scam, and hopefully my message will wa... Ver mais
You’re continuing to bombard me with emails to review despite me never having gotten my package in 2mo. I will continue to respond to those emails with these reviews until the issue is resolved. Thank... Ver mais
Placed my order over a month ago now, spent over 100 pounds on various items. Never got an email or notification to say it’s been shipped it’s still listed as “order received” no tracking number,... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Source Of Everything Cute & Kinky - We focus on selling cute/kawaii sex toys, accessories & clothing! Specialising in tail plugs, glass dildos, bondage restraints, harnesses & vibrators. Free worldwide shipping + 15% off your order!
Informações de contato
Reino Unido
- support@ddlgworld.net
- ddlgworld.net
1,3
Muito Ruim
1 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They ship from China and they dont say…
They ship from China and they dont say it. It takes a long time to come. I cancelled my order and i had to explicitly ask for a refund via PayPal.
6 de junho de 2023
Resposta da DDLGWorld
Thank you for bringing your concerns to our attention. We apologize if there was any confusion regarding the origin of our shipments. We want to clarify that we do state explicitly on our shipping page that we ship from China. Our typical shipping times are 7-10 days for most cases.
We apologize if the delivery timeframe did not meet your expectations. We strive to provide accurate and transparent information to our customers, and we regret any inconvenience caused.
Regarding your cancellation and refund request, we apologize for any inconvenience you experienced. We appreciate your proactive approach in reaching out to us via PayPal. We will take this feedback into consideration and work on improving our refund process to ensure smoother and more efficient transactions for our customers.
If you have any further questions or concerns, please feel free to reach out to us. We value your feedback and are committed to enhancing our customers' experience.
Shipping
The clothing is cute and good quality. My only complaint is how long it takes to ship. I ordered something a month ago and I’m still waiting for it to get here. But other than shipping time, it’s pretty good site to buy from.
30 de maio de 2023
Resposta da DDLGWorld
Thank you for your feedback and for appreciating the cute and good quality clothing we offer. We apologize for the delay in shipping your order and any inconvenience it may have caused.
We understand that waiting for your package can be frustrating, and we sincerely apologize for the extended shipping time you experienced. We are continuously working on improving our shipping process to ensure faster delivery times for our customers.
We appreciate your patience and understanding. If there is anything else we can assist you with or if you have any further feedback, please let us know. We value your satisfaction and strive to provide an excellent shopping experience.
Order not received
Order not received. No communications despite me trying to reach out to them for order tracking/status details. No refunds yet. Fraud/Scam site!
29 de maio de 2023
Resposta da DDLGWorld
We apologize for the difficulties you have faced with your order and the lack of communication. We understand your frustration, and we want to resolve this matter for you as soon as possible.
To provide you with immediate assistance and real-time updates on your order, we kindly request that you reach out to us using our Live Chat feature. Our dedicated customer support team will be available to address your concerns, provide order tracking/status details, and assist you with obtaining a refund.
We appreciate your understanding and cooperation. Our Live Chat is the quickest and most effective way for us to assist you and ensure a satisfactory resolution to this situation. We are committed to resolving your concerns promptly and restoring your trust in our services.
Thank you for your patience. We look forward to assisting you further through our Live Chat.
I get that this is an over seas seller…
I get that this is an over seas seller but it took 3 weeks for me to get any kind of update! I reached out to their email support, no response. Then I finally contacted them via Instagram and they said they changed shipping carriers. I’m glad I went through PayPal and got my money back. Would not buy from them again.
22 de maio de 2023
Resposta da DDLGWorld
We apologize for the subpar experience you had with us. This level of service is not up to our usual standards, and we genuinely regret any inconvenience caused. We appreciate your feedback and will take it into consideration as we strive to provide a better experience for our customers in the future.
If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to let us know. We value your feedback and appreciate the opportunity to make things right.
The product was never delivered to me…
The product was never delivered to me and I was never issued a refund.
22 de maio de 2023
Resposta da DDLGWorld
We apologize for the inconvenience you experienced with the non-delivery of your product and the lack of a refund. We understand how frustrating this must be for you.
To assist you promptly, we recommend reaching out to our live chat support. Our dedicated team will be able to investigate the issue, address your concerns, and provide the necessary assistance to resolve this matter. They will ensure that your refund is processed promptly, and if applicable, explore alternative solutions to ensure your satisfaction.
We apologize for any inconvenience caused and appreciate your understanding. Please don't hesitate to contact our live chat support, and we will do our utmost to assist you.
Resposta da DDLGWorld
Thank you so much for your kind words and appreciation of our website and merchandise!
We're thrilled to hear that you love our collection of cute items. Your support means a lot to us, and we're committed to bringing you more adorable products in the future. If you have any questions or need any assistance, please feel free to reach out. Happy shopping!
Fast discrete delivery of a really fab
Fast discrete delivery of a really fab, sturdy product! Thank you!
14 de maio de 2023
Didn’t receive an item from my order and I’ve been waiting 2 months for a refund.
I ordered 3 items from the shop, one of which was apparently out of stock when I ordered it, so a refund was supposed to be issued. I waited a month and didn’t receive my $30 refund. I emailed customer support and I received an automated message saying they would get a team member to help me within 24-48 hours. I have waited 10 days, and nothing. Will not ever be buying from this site again.
1 de maio de 2023
Great service Review
Shipping was quick, site was easy to navigate through. And the product I received was high quality. However I was a little disappointed as the product I bought was advertised to be lockable, meaning it couldn’t be taken off. However this was not true and can still be taken off when locked. However this could’ve just been my mistake and me misreading.
10 de maio de 2023
Avaliação não solicitada
Product is great my woman loves the gag
8 de junho de 2023
Avaliação não solicitada
DON'T BUY IT'S A SCAM
Would rate lower if possible...
I ordered 2 items and they never arrived.... I contacted the support team via email, website, Instagram DM and commented under their post - nothing! It's a scam and they won't react to any emails etc.
Not worth your time and money!
13 de maio de 2023
Avaliação não solicitada
Love these!
Decent quality and way cuter in person. Reasonably fast shipping. Thanks so much!
27 de maio de 2023
Avaliação não solicitada
Meh, not worth the price.
Ordering process is fine except all the products are from alibaba. One product came in the wrong size and when I reached out I got no response. Just go through wish, honestly.
20 de abril de 2023
Amazing range of items & delivery…
Amazing range of items & delivery within 8 days, great experience!
31 de maio de 2023
Avaliação não solicitada
DDLGWorld stole my money
I ordered something on the 7th of December and it never arrived. According to Shopify, it was never sent in the first place.
I have tried contacting this company several times but get no response.
This company literally stole my money. DO NOT BUY FROM THIS STORE.
7 de dezembro de 2022
Avaliação não solicitada
Worst experience ever
Impossible to get in contact with the company, No one answers.
Ordered with expressdelivery (3-5 days) the order arrived after 6 WEEKS.
Very bad service!!!
30 de março de 2023
No one reply to me from costumer…
No one reply to me from costumer service. The parcel was late.
1 de abril de 2023
Zero communication - item never received
Item never shipped, and they completely ignored my communication about where the item was/what happened to my order.
PayPal had to refund me.
24 de março de 2023
Absolutely terrible company to deal…
Absolutely terrible company to deal with, I never received my purchase and all my emails were ignored.
Luckily I paid with PayPal so was able to get my money back
26 de março de 2023
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