deconovo Avaliações 

280
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Ver mais

Avaliado com 5 de um total de 5 estrelas

The quality of the fabric is fantastic. The stitching is perfect. The curtains wash up beautifully. They're heavy and thick, even without lining. My only disappointment is the black strip of fabric al... Ver mais

Detalhes da empresa

  1. Loja de Artigos para Curling
  2. Loja de Cortinas
  3. Loja de artigos para reforma residencial

Escrito pela empresa

Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

280 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(280)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Drapes

What Walmart sent to me is curtains. They were wrapped in a plastic bag with no identifying words on it. I’m guessing they were used curtains.

26 de junho de 2023
logotipo da deconovo

Resposta da deconovo

Hi, Gina, thank you for your feedback. We are sorry to have given you a bad experience. We immediately reported the problem to the quality control department. If you have any other questions, please contact us via email info@deconovo.com

Kind regards,
deconovo

Avaliado com 5 de um total de 5 estrelas

My living room update

I love my curtains this is my second order. From the time I placed my order and the delivery was less than a week and a half. The quality of the curtains are great for the price.I will highly recommend too everyone.

25 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Absolutely awesome!!!

The availability of multiple sizes and well as the design being available. Very durable and amazing light reduction. We use them in our living room when we want to turn it into a movie room and they work great. Would recommend to anyone asking to great at least one set and you will want to get more.

25 de junho de 2023
Avaliado com 1 de um total de 5 estrelas

In my opinion the customer service is…

In my opinion the customer service is second to everyone not helpful at all

26 de junho de 2023
logotipo da deconovo

Resposta da deconovo

Hi, GEORGE, thank you for your feedback. We are sorry to have given you a bad experience. We exchanged the item for you before, I don't know if you are still satisfied with the current product. If you have any other questions, please contact us via email info@deconovo.com

Kind regards,
deconovo

Avaliado com 1 de um total de 5 estrelas

We ordered 4 panels

We ordered 4 panels. The website indicated those panels were in stock. We received 3 panels, never got the 4th. After waiting patiently, I wrote the company. They indicated that they never had 4 in the 1st place. Then in order to return them, they told me I had to pay for the return shipping because there was "nothing wrong with the product", even though it was their fault we ordered 4 panels in the 1st place. We will not use this company again.

13 de junho de 2023
logotipo da deconovo

Resposta da deconovo

Hi, Steven, thank you for your feedback. We are sorry to have given you a bad experience. we did have enough stock at the time you placed your order, and all of our stock was also sold in other countries and found to be out of stock when we shipped. We have given you a full refund. And we are willing to cover the return shipping costs. You can email us the return shipping record and your PayPal account number at your convenience and we will give you a refund.. If you have any other questions, please contact us via email info@deconovo.com

Kind regards,
deconovo

Avaliado com 5 de um total de 5 estrelas

The blackout curtains are fab

The blackout curtains are fab. I bought 2 sets for the guest room. They're so great I bought 2 sets for my room. Not only do they work well as blackout, they've made a huge difference lowing the summer evening temperature in my room. I think my next purchase will be sheers for the living room. Soon Deconovo will be in every room in my house.

1 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Deconovo Black Out Curtains are the absolute best

Deconovo Black Out Curtains are fabulous !!! We live in Texas & the heat here is intense & these curtains are helping us keep our home cool while all the air conditioners struggle to keep up with heat indexes as high as 120 degrees !!! This is the second year we have used these curtains & we ordered more this year so that every window in our home is covered!!!! Thanks Deconovo for making these fabulous curtains !!!

15 de junho de 2023
Avaliado com 1 de um total de 5 estrelas

i need a return or my money back this…

i need a return or my money back this is not the correct size that i ordered i am really disappointed i would like my money back

13 de junho de 2023
logotipo da deconovo

Resposta da deconovo

Hi, Yuliana, thank you for your review, we are very sorry to hear of this experience, if you could please get in touch with our customer service team with your order details we will be happy to look into this.

Kind regards,
deconovo

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