Deeper Avaliações 

697
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ich habe am 8.8.2026 das deeper quest down scan online bestellt und bezahlt. Der Betrag wurde auch am nächsten Werktag, den 10.08.2026 von meinem Konto abgebucht. Da die angegebenen Lieferzeiten längs... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have the boat deeper quest, I had some issues (can happen) with the controller and the guys from support were awsome ( Simona and Rokas) they have managed so good all the process for the replacemen... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company to deal with. Answered all questions quickly. Quality products. Fast tracked delivery. Plus a follow up email asking if I had any other questions. Have used the deeper spark on a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ich bin begeistert vom Service des Deeper-Teams! Nach dem Verlust meines Deeper Sonars erhielt ich unglaublich schnell eine Rückmeldung. Die Hilfe und Unterstützung waren hervorragend und haben letz... Ver mais

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

697 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,3

Todas as avaliações

(697)

269 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A must for Anglers, Quest Deeper 👍🏻

Delivery was on time the product was well packed and my emails were always answered, wow what a great bit of kit, a must for anglers who like to fish under overhanging trees, brilliant for getting to those hard spots, as for the mapping and navigation it’s brilliant. A must for all anglers.

11 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

This is one of the best bait boats on…

This is one of the best bait boats on the market, it has so many good features with it, and they are bringing out more this year for the boat. You can not go wrong with the price compared to other brands,that are maybe twice the price of a deeper quest bait boat.
It’s simply the best, easy to set up and a great price, easy to order straight from deeper themselves.
I can’t wait to use it for my trip to France.

7 de maio de 2026
Avaliado com 2 de um total de 5 estrelas

deeper sona

Hei

I bought a Deeper Sonar that was used for one season. After only a few uses, the temperature sensor started showing incorrect readings, so I contacted Deeper and sent it in as a warranty claim.

They concluded that the cause was user error, without giving any proper explanation, and therefore stated that it was not covered under warranty. Instead, they offered me a more expensive model with a 25% discount, but even after the discount it is still cheaper to buy it from a store here in Norway.

I explained that the sonar was used for ice fishing in temperatures between -10°C and -20°C, where it is possible for the sealing gasket to shrink and allow water to enter. However, they claimed that the seal is designed for such temperatures, without testing the product under those actual conditions.

As a user, it is difficult to do anything wrong when attaching the cover correctly, with the arrows aligned toward each other exactly as described in the instructions.

I find this very disappointing when buying such an expensive product and expecting better quality and customer service. To me, this feels like a disposable one-season product, and I would strongly advise others not to buy it.

20 de maio de 2026
Avaliação não solicitada
logotipo da Deeper

Resposta da Deeper

We're sorry to hear that you were disappointed with the outcome of your warranty claim.

We would like to clarify that our conclusion was not based on assumptions. During the inspection, water ingress was confirmed inside the device, and extensive waterproofness testing was performed afterwards. This included a high-pressure enclosure test, inspection of the sealing gasket, and a waterproof immersion test. No cracks, housing defects, gasket defects, or other manufacturing issues were identified.

We also considered your question regarding ice fishing temperatures. Deeper devices are designed to operate in temperatures ranging from -20°C to +40°C, and both the sealing gasket and enclosure are specifically engineered to maintain waterproof integrity within this operating range. Deeper sonars are regularly used for ice fishing in conditions similar to those you described.

While it is not possible to determine the exact moment when water entered the device, our diagnostic testing confirmed that the sonar enclosure and seal remained waterproof and no manufacturing defects were identified. In cases such as this, the most common causes of water ingress are the top cover not being fully secured before use or the device being exposed to moisture for an extended period without the top cover installed. Because the device passed all waterproofness tests and no manufacturing defect was found, we could not classify the failure as a warranty case.

We appreciate you taking the time to share your experience and are genuinely sorry that we could not provide the outcome you were hoping for.

Avaliado com 1 de um total de 5 estrelas

Delivery time was horrendous

Delivery time was horrendous. The website did suggest delays in shipping. However that implies a few extra days potentially.
3-4 weeks later the order had still not been shipped and customer service just repeated the same excuses in generic responses. I cancelled my order with them as they don't deserve my thousands of pounds for a bait boat. Taking my money to a company that can supply what they offer and have much better customer service. Buy with caution.

29 de abril de 2026
logotipo da Deeper

Resposta da Deeper

I know this may sound like a generic response, but we’re truly sorry about this negative experience.

You are absolutely right that the delays were far longer than acceptable. Due to extremely high demand for Deeper Quest during the start of the season, we experienced a backlog that unfortunately affected shipping times more severely than anticipated.

This is not the level of service we aim to provide, and we fully understand your frustration. There's a lesson to learn for us here.

We appreciate your feedback, and we sincerely apologize that we've let you down.

Avaliado com 5 de um total de 5 estrelas

Service and User Experience

I bought the boat as soon as the presale started. The setup and usage are simple and convenient. The boat itself is lightweight, and the battery life is excellent. I’ve used it quite a lot without any major issues.
After some time, I noticed connection problems. When the boat was around 200 meters away, it would lose connection with the controller. I contacted the Deeper support team for assistance and brought the boat in for service. Within a few days, they replaced the faulty part.
The service experience was excellent.

18 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Je vous ai envoyé un message car depuis…

Je vous ai envoyé un message car depuis la mise à jour il ne fonctionne plus mais jamais eu de réponse. Merci!

23 de abril de 2026
logotipo da Deeper

Resposta da Deeper

Merci beaucoup pour votre message. Nous sommes désolés d'apprendre que vous n'avez pas encore reçu de réponse. Il semble que votre domaine de messagerie bloque nos réponses, car nous avons essayé de vous contacter à deux reprises.

Nous nous excusons pour le désagrément lié au GPS. Dans ce cas précis, nous vous recommandons d'effectuer un étalonnage du pilote automatique.

Pour étalonner le pilote automatique du Deeper Quest, veuillez suivre les étapes suivantes :

1. Placez le Deeper Quest sur un terrain plat à l'extérieur, dégagé de tout obstacle (arbres, lignes électriques, etc.).

2. Allumez le Deeper Quest et sa télécommande.

3. Connectez-vous au Deeper Quest via le Wi-Fi de votre téléphone, puis via l'application FishDeeper.

4. Ouvrez le panneau de contrôle du pilote automatique (où vous donnez les instructions au Deeper Quest pour ses missions). Appuyez ensuite sur les trois points situés en haut à droite de l'écran et lancez l'étalonnage du magnétomètre.

5. Suivez les instructions affichées par l'application.

Nous sommes convaincus que cela vous sera utile. Si vous avez besoin d'aide supplémentaire, nous vous recommandons de nous contacter via notre page Facebook ou par une autre adresse e-mail. Il semble que votre adresse actuelle bloque nos réponses. Veuillez nous excuser pour ce désagrément.

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY ANYTHING FROM DEEPER.

EDIT: Deeper claims "Regarding your concern about the device condition after return: the unit is not modified during diagnostics in a way that would cause additional damage. When internal mechanical damage is already present, performance can deteriorate further over time, especially after transport."

However they sent me a picture of when they tore it apart and destroyed it. The claimed it was "micro fractures" that could not be seen or otherwise identified. (So basically, they don't want to warranty the device and have no proof of damage).

DEEPER SENT A PICTURE when they tore it apart. Notice the places with bad solder joints and where they store the power off of the circuit board. Unfortunately, we can't post pictures or links to pictures in reviews to dispute their shady practices.

DO NOT BUY ANYTHING FROM DEEPER.
I got a Deeper Max for my birthday in February. I fish a lot of shallow fresh water lakes, ponds and harbors. Most only @ 8 feet deep.
I had problems from day 1 with the 20° beam not registering the proper depth. It may show 60 feet in areas less than 8 feet deep.
I had to switch to the 7° beam to get proper depth, then switch back to the 20° beam.
I bought this because it's advertised as being better and having 4x the resolution for shallow fishing.

I reached out for support and after nearly a week they said that you need to use the 7° beam for shallow waters.

A 7° beam is less than 12 inches wide in 8 feet of water. So if you want to map out a shallow body of water, you basically have to do it in 10" swaths to get an accurate reading.

I had my Deeper Max for less than a month before it lost all ability to measure depth and started showing depths of 90-150 feet in 8 feet of water

Again, contacted Deeper for support. You can only contact them through email. They typically take 4 days to reply.

They had me send my Deeper Max back to them and they said that because there were scratches on the case, it was misused and that they weren't going to warranty the device.

So now, not only have I spent more days trying to get support, (and not getting any), than I actually had the device in my possession, but now I have no device.
They offered a 25% discount on a new device.
That's the same price I paid buying it from their website.
It's also the same price Walmart and Amazon sells them for every day. So no discount at all.

I do not recommend this device or this company. I spent nearly $400 on a device and accessories, and I had a faulty device for a month, and now I have a paperweight.
They returned my device to me and not only did I have to pay an IMPORT TAX of $21, but I found that they did more damage to the device where it won't even power on now.

7 de maio de 2026
Avaliação não solicitada
logotipo da Deeper

Resposta da Deeper

Hi Jason,

We understand that you strongly disagree with the outcome of the inspection, and we genuinely regret how frustrating this situation has been for you.

We would like to clarify that our warranty decision was not based on cosmetic scratches or visual appearance alone. The device underwent a full technical diagnostic, including electrical testing performed by our engineers. The photos shared with you during the process were intended only to illustrate the visible condition of the unit after disassembly.

To perform diagnostics, the sonar must be opened so internal electronic components can be inspected and tested. This is a standard procedure for all warranty evaluations. After inspection, the device was reassembled back into its original state before being returned.

The issue originally reported with the 20° beam in shallow soft-bottom water is a known sonar limitation in certain conditions. However, once the sonar started displaying incorrect depth across all beams, we agreed this indicated a more serious issue and arranged warranty inspection immediately.

Following diagnostics, internal damage consistent with strong mechanical impact was identified. Unfortunately, damage of this type is not repairable in a way that would allow us to guarantee long-term reliability of the device, which is why warranty replacement could not be approved.

We understand this is not the resolution you hoped for, but we do stand by the conclusions of our technical team.

Avaliado com 2 de um total de 5 estrelas

Bestelling geplaats op 23 april

Bestelling geplaats op 23 april, nog steeds niks ontvangen heel veel e-mails veder nog steeds geen voerboot ontvangen heel erg jammer dit.

23 de abril de 2026
Avaliação não solicitada
logotipo da Deeper

Resposta da Deeper

Het spijt ons zeer om te horen over uw ervaring en wij begrijpen uw teleurstelling volledig.

Ons team werkt momenteel nog steeds aan het verwerken van bestellingen die vertraging hebben opgelopen, wat helaas invloed heeft gehad op sommige verzendingen. Onze oprechte excuses voor het ongemak en de frustratie die hierdoor zijn ontstaan.

Omdat wij al rechtstreeks contact met u hebben, zullen wij ons best doen om u vandaag nog een nieuwe update te geven over de status van uw bestelling.

Bedankt voor uw geduld en begrip.

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