Deeper Avaliações 

The sonar was easy to use and of great quality, but i could not tell the difference between silt or gravel and that's a me problem i think

Turn up on time, pleased with the service, spare part was just want I wanted

Boot werkt perfect, is mijn allereerste ervaring met tele en is zeer gebruiksvriendelijk

Mature technology, that is easy to use and performs well. These guys have worked hard to perfect a very hard thing to do

I was satisfied about deduction of 20% from the total price of the item bought.
The product I already have , it comes with the boat and I use often. I bought it to have a back
I hope to have also deduction for other products from Deeper store.

Excellent customer service and always somebody there to answer any questions you have

Easy to use does everything it says on the tin expensive but not silly and more things to come which is a bonus

Miałem problem z łódką Quest.
Reklamacja załatwiona pozytywnie... wszystko na razie działa i tyle....

Complete- en concrete product-info. Gerichte bestel-info. Snelle- en veilige bestelling en levering. Kwalitatief zeer hoogwaardig- en goed doordacht product.

Sono contento di avere preso il deeper Quest e vari accessori materiali ottimi e app soettacolare

Excellent service and fast delivery

Rychlost, kvalita a komunikace

Anfangs gab es einige Probleme (Verbindung mit Handys, Karten Genauigkeit) heute sind die Probleme gelöst einfach top!

Excellent support. Innovative company looking to sell upgradable products that are continually improved.

Really please with customer service and support . I lost my controller / phone holder and a new one was sent out for free thankypu

Update
My insurance period was prolonged for 2 months, so I'm setting 4 stars,as promised
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I’ll try to give a fair and objective review of my experience.

I placed a pre-order in March and received the Deeper Chirp+ 4 in April. I don’t remember the exact dates, but the delivery process was smooth and without issues. Along with the sonar, I purchased a phone mount and a one-year damage and loss insurance plan.

At the end of April, I finally had a chance to test the device on the water. Unfortunately, it did not work properly—the connection kept dropping repeatedly.

On April 25, I contacted customer support. The support agents were always polite, professional, and willing to help. They guided me through various troubleshooting steps, asking me to test different things each time. The main issue was the response time: replies usually came every 3–4 days, which stretched the conversation over an entire month.

Eventually, it was decided that my sonar should be sent to the warranty service center. The technicians later informed me that the device had an issue with an electronic component on the printed circuit board.

The repair process itself was excellent. Shipping the device, repairing it, and receiving it back took less than a week. However, I received my repaired unit back rather than a brand-new replacement.

I also asked whether my insurance period could be extended, since I had been unable to use the sonar for about a month through no fault of my own. Unfortunately, my question was misunderstood and confused with the warranty, and I chose not to pursue the matter further because I simply wanted to get my sonar back as quickly as possible.

Pros
- Polite and supportive customer service.
- Fast warranty repair process.
- The repaired sonar works well (although I have only managed to test it once so far).

Cons
- Customer support responses often took several days.
- After spending nearly €500, I received a repaired device rather than a new replacement. I cannot be completely confident that another issue will not appear in the future.
- Effectively, I received 11 months of usable insurance coverage instead of 12.

Final verdict
I would have rated this experience 4 stars if the insurance period had been extended to compensate for the lost month. I would have given 5 stars if I had received a brand-new replacement unit, considering that I was unable to use the product for the first month of ownership due to a manufacturing defect.

It is entirely possible that both the insurance coverage and the decision to return a repaired unit instead of providing a replacement are fully in line with the company's policies and warranty terms. I am not claiming that Deeper did anything wrong from a contractual standpoint.
However, as a customer, the overall experience still left me feeling that I was not given the highest level of service, especially considering that the device had a manufacturing defect from the very beginning and I was unable to use it for the first month of ownership.

Productos de calidad

Covering all my needs

Great price on a product bundle; fast, free shipping.