DEGIRO Avaliações 

768
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor Financeiro

Escrito pela empresa

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

768 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,2

Todas as avaliações

(768)

45 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect app

23 de setembro de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello James,

Great to hear that you're enjoying the app!

We're delighted that DEGIRO is meeting your expectations. Providing a simple and reliable investing experience is what we strive for, so it's wonderful to receive feedback like yours.

Thank you for taking the time to share your review.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

great easily done

17 de setembro de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Dipak,

Great to hear everything was easy to set up and use!

We’re pleased that you’ve had a smooth experience with DEGIRO. Making investing straightforward and accessible is something we continuously strive for, so it’s wonderful to know that this stood out to you.

Thanks for taking the time to share your feedback.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

Degiro is a simple to use share…

Degiro is a simple to use share platform. I've trien many others, this is the best

8 de setembro de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Matt,

Great to hear you've had such a positive experience!

We're pleased that you find the platform easy to use and that it stands out compared to other brokers you've tried. Making investing accessible and straightforward is something we continuously work on.

Thank you for taking the time to share your feedback and for your trust in us.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

Very effective format

Very effective format and extremely easy to coordinate transactions and services. Highly recommend for beginners and above caters for both levels

26 de agosto de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello Soyer,

It's great to hear that you find our platform easy to use and effective for managing your investments. We're especially pleased that you value its accessibility for beginners while still offering the functionality needed by more experienced investors.

Thank you for your recommendation and for taking the time to share your positive experience with DEGIRO.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas
logotipo da DEGIRO

Resposta da DEGIRO

Hi Mike!

It's wonderful to hear that you find DEGIRO easy to use and appreciate our competitive pricing. We aim to make investing accessible and cost-effective, so feedback like yours means a lot to us.

Thank you for taking the time to share your experience.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

Great Platform

Great Platform, so easy

22 de agosto de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Nicholas,

Great to hear that you're enjoying the platform and finding it easy to use. Making investing straightforward and accessible is something we continuously strive for, so it's wonderful to know that's been your experience.

Thank you for taking the time to share your positive review.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

Easy to place limit orders

Easy to place limit orders. Clear charges displayed before confirmation.

19 de agosto de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Vijay,

It's great to hear that you find placing limit orders straightforward and that the costs are clearly displayed before confirming a transaction. We believe transparency and ease of use are essential parts of the investing experience, so it's wonderful to know these features are working well for you.

Thank you for taking the time to share your feedback.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

Great

Great, easy-to-use app, simple ETF investing. Really good for first time investors. Enjoyed refer bonus cash.

18 de agosto de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello Bongiwe,

It's great to hear that you're enjoying the app and finding ETF investing simple and accessible. We're especially pleased that DEGIRO has helped make investing easier for you as a first-time investor. Thank you for sharing your experience and for your positive review.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

No fuss Trading

Speed of service, no fuss trading.

7 de agosto de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Andrew,

We're pleased to hear that you appreciate the speed of our service and the straightforward trading experience. We aim to make investing as simple and efficient as possible for our clients.

Thank you for taking the time to share your feedback.

Kind regards,
DEGIRO

Avaliado com 1 de um total de 5 estrelas

Customer service is awful

I'm a UK citizen, I've always been a UK citizen.

Someone at Degiro has mistakenly decided that I'm a US citizen.

I've emailed a number of times to client and kyc. No replies. I tried to call, number couldn't be connected.

Customer service is non existent.

6 de agosto de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello Ms,

Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you've encountered, particularly regarding your tax residency status and the lack of response to your enquiries. We understand how frustrating it can be when an issue like this prevents you from getting the assistance you need.

We can see a contact has been made with our Service Desk finally and we are certain we can resolve the situation with you. Thank you for bringing this to our attention.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

easy to use

easy to use
good costumer serivce

5 de agosto de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hi Ms,

Thank you for your review! We're pleased to hear that you find our platform easy to use and that you've had a positive experience with our customer service. Providing a user-friendly platform alongside helpful support is something we work hard to deliver.

Thank you for taking the time to share your feedback.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

First Class

3 de agosto de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hi Alexander,

Thank you for your review! We're delighted to hear that your experience with DEGIRO has been first class. Providing a reliable and straightforward experience is what we strive for every day.

Thank you for taking the time to share your feedback.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

easy to buy. sales

easy to buy and sales

27 de julho de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Danut,

It's great to hear that you find buying and selling easy on our platform! 😊 We strive to make investing as straightforward and user-friendly as possible, so it's wonderful to know that this has been your experience.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

degiro trading

Stock Trading made easy

22 de julho de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Barry,

We're glad to hear that DEGIRO makes stock trading easy for you! 😊 Our goal is to provide a straightforward and accessible investing experience, so it's great to know that the platform is meeting your expectations.

Kind regards,
DEGIRO

Avaliado com 1 de um total de 5 estrelas

BEWARE I invested with Degiro and they…

BEWARE I invested with Degiro and they have lost my investment in a recent merger / accquistion with the new stock being 'un-tradeable on their platform'. They won't re-imburse me or manually sell my position. They still have the funds, I am now taking legal action.

18 de julho de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello Hunter,

We're sorry to hear about your experience and understand how concerning it must be to feel that you have lost access to an investment following a corporate action.

Corporate actions, such as mergers and acquisitions, can sometimes involve changes to securities that may affect how and where they can be traded. However, we appreciate that this does not lessen the frustration when the outcome is unclear or falls short of your expectations.

We take feedback of this nature very seriously and regret that your experience has impacted your confidence in our service.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

A brilliant low cost dealing platform…

A brilliant low cost dealing platform with a huge range of instruments from worldwide indices.

17 de julho de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello GJ,

We're delighted to hear that you're enjoying our low-cost pricing and the wide range of instruments available on our platform! 😊 Providing access to a broad selection of global markets at competitive rates is something we work hard to deliver, so it's great to know this adds value to your investing experience.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

SHARE AND BONDS TRADING

VERY GOOD COMPANY TO WORK WITH IN SHARES AND BONDS

11 de julho de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello Moses!

It's wonderful to hear that you've had such a positive experience with DEGIRO for trading shares and bonds! 😊 We're pleased that our platform and services are meeting your expectations, and we truly appreciate you taking the time to share your feedback.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

easy to use and good share reference in…

easy to use and good share reference in the app

7 de julho de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello Colin,

We're delighted to hear that you find the app easy to use and appreciate the share information available within the platform. 😊 It's great to know that these features help support your investing experience.

Kind regards,
DEGIRO

Avaliado com 5 de um total de 5 estrelas

good reliable platform

good reliable platform, I'vebeen using it for years

4 de julho de 2026
logotipo da DEGIRO

Resposta da DEGIRO

Hello MP,

It's great to hear that you've been using DEGIRO for years and continue to find the platform reliable. 😊 We highly value long-term customers, and we're pleased that your experience with us has remained positive over time.

Kind regards,
DEGIRO

Avaliado com 1 de um total de 5 estrelas

Avoid in UK, the AutoFX fees are a blatant rip off

I've been with Degiro for over 5 years and I opened an account with Charles Schwab UK for the following reasons:

a) They lost my deposit. How can you lose a deposit? How is this even technically possible? It took me SEVEN months and OVER 100 emails to be reimbursed for this deposit. What a waste of my time.

b) Degiro UK customers can't have a subaccount in USD which means their AutoFX fees kill you. Example: Buying just 150 META shares costs over 200 USD with Degiro UK - the same purchase is SEVEN USD with Charles Schwab. What an unbelievable rip off. So in total a round turn of 150 META shares costs you at Degiro UK over 400 USD and 14 (yes, FOURTEEN) USD with Charles Schwab.

c) Customer service was always very responsive but I was also classified as a VIP customer with over 0.5m GBP in the account

Execution (buying/selling) was always flawless. But you don't have access to the extended trading hours, which means you can't buy/sell besides the main trading hours. Which you can with Charles Schwab. This is great to make money during earnings season.

2 de julho de 2026
Avaliação não solicitada
logotipo da DEGIRO

Resposta da DEGIRO

Hello Lial,

Thank you for taking the time to share your detailed feedback.

We're sorry to hear that your experience did not meet your expectations, particularly regarding the handling of your deposit and the time it took to resolve the situation. We understand how frustrating this must have been and appreciate you bringing this to our attention.

We also recognize your concerns about AutoFX costs and the availability of certain account features and trading options. Feedback like yours is valuable, as it helps us better understand what matters most to our clients.

At the same time, we appreciate your positive remarks about order execution and the responsiveness of our customer service team.

If there are any outstanding concerns you would like to discuss further, we encourage you to reach out through our official Service Desk channels so we can review your situation in more detail.

Kind regards,
DEGIRO

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