I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver mais
A empresa respondeu
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Ver mais
A empresa respondeu
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Ver mais
A empresa respondeu
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Ver mais
A empresa respondeu
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Holanda
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Transparency and Trust:
DEGIRO is well-regulated, clear about its pricing, and keeps client assets separate from company funds. You really get the sense that your investments are safe and handled professionally.
I have been using DEGIRO for couple of years now. I have built my portfolio based on their ETF Core selection due to the low fees they offer for these products. Suddenly this October they changed their core selection without any prior notice removing all the products that are not exchanged in Tradegate AG. This resulted in a huge increase of the fees impacting the return on my portfolio. Really disappointed from their response on my email about it.
They don’t reply with any understanding of the products they offer .. generic pointless replies . Unable to a knowledge the emails you’ve sent .. deliberately vague and never add any value to a reply or go out of their way to improve
Stay well away
Been with them for few years now, no issues so far
What could be improved is teh money transfer my account to them, it takes a bit of time which could effect the purchasing time.

Resposta da DEGIRO
Have sent several emails to clients@degiro in the past week and haven’t heard back from most of these.
I did get one response, the directions of which didn’t match up with the options in my account.
It’s really difficult to deposit funds into my account, and not much details on the help center.
Such disappointment, I used to love Degiro, and just feel like the experience has gone downhill. I’ve closed my account sadly.

Resposta da DEGIRO
A professional trading experience throughout.

Resposta da DEGIRO
Very good information on site, good selection of stocks from different countries and low fees.

Resposta da DEGIRO
Degiro had an interesting system that categorized the risk of your portfolio, which allowed you to borrow against it. A few days ago, my portfolio consisted of a single Nasdaq-listed iGaming company that has been on a superb momentum. Overnight, Degiro notified me that the risk categorization was changing—not a minor adjustment, but a complete overhaul. This change means I can no longer borrow against my portfolio.
As a result, I was forced to sell a portion of my holdings almost overnight. I had no way to foresee this risk or protect myself in advance. This is against the basics of investment! Since I sold the stock, it has gone up by 5%, by the way.
This policy shows no consideration for their clients. Be wary of their decisions. It's them first, customers second.

Resposta da DEGIRO
I find DEGIRO very efficient and low cost, providing access to a wide range of investment ideas across a number of exchanges.

Resposta da DEGIRO
Very straight-forward, clear, easy to use, with reasonable charges and access to a wide range of markets. Heaven would be if Degiro was to open an ISA Shares Account for UK citizens!

Resposta da DEGIRO
AVOID this broker. I have a stocks which is no longer listed so its not possible to sell them. But when then charge you fees for trading in any exchange market they gonna charge you also this what you can not sell. Mobile app looks like from 2010, very impractical even you can not contact the support directly from there. Better you look for some alternative like trading212 or something else.

Resposta da DEGIRO
Fast, efficient, effective, concise & accurate!

Resposta da DEGIRO
As per previous reviews stealing money and holding onto customers funds. Requested a withdraw on 14th May which should take 2-4 days and over 2 weeks later they still have my money.
They have plenty of excuses though, 'we can't withdraw to that account', "you need to send another 0.01 to your account' "we need to check with our payments team", "you sent the 0.01 to the wrong account even though its the details on the app" and these go on and on.
I would advise anyone to avoid this sham of a company. I'm currently selling down all my shares to leave as soon as I can....if I can get my money. I have also logged an official complaint.

Resposta da DEGIRO
The site is great. Very responsive, easy to use and intuitive.

Resposta da DEGIRO
Every time I transfer funds to my account Degiro hang onto my money for weeks. I am tring to take advantage of opportunites that I see in the market and every time these day you won't credit my account with the funds that I have sent you. When I complain Degrio do nothing and don't offer an explaination. They claim two to three day transfer but they have held my money for 24 days this time and still have it and last December you held it for 3 weeks. The shares I wanted to buy now have since doubled in value.

Resposta da DEGIRO
Easy to use good information easy to login. Lots of educational for newbies. Help if you need it.

Resposta da DEGIRO
Super easy to invest
Gives impression of a solid platform
Never had a problem

Resposta da DEGIRO
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.