I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Ver mais
A empresa respondeu
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Ver mais
A empresa respondeu
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Informações de contato
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Holanda
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4,2
Muito Bom
768 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good UI
Good UI, I am a relatively new trader but find it easy to use and happy with the service so far
3 de maio de 2023
Avaliação não solicitada
Resposta da DEGIRO
Dear Alec,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
Excellent and well priced
Been with them for last three years and their services are really excellent. The fees are a fraction of those of the competitors. Had a few chats with service desk and they're very helpful as well.
24 de abril de 2023
Avaliação não solicitada
Resposta da DEGIRO
Dear Piotr,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Easy to trade
20 de abril de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Mihai,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
very imformative
Seeing what the experts expect the stocks to do in the future is a great help.
20 de abril de 2023
Avaliação não solicitada
Resposta da DEGIRO
Dear Ryan,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Easy to use
Easy to use, low fees, what is there not to like?
14 de abril de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Mark,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Avoid - Gangsters!
Avoid! Terrible support. Had shares in a company that switched exchanged from AIM to NASDAQ, Degiro have said it was too expensive to move them so I am now just sitting with useless shares. Seeking legal advice.
29 de março de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Darren,
Thank you for sharing. Apologies for our late reply. We looked into it using the information you shared and it should be handled currently. If you feel this took to long of course we offer our apologies for that. If any other questions remain, please let us know via our Service Desk.
Kind regards,
DEGIRO
Excellent.
Excellent.
Great user experience and friendly customer service.
5 de abril de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello, thank you for the 5-star review. We greatly appreciate it! We will send your review to the colleagues. Kind regards, DEGIRO
Low cost and reliable
Low cost and reliable. Easy to use.
I have been an user for about 2 years a I find DEGIRO to be among the cheapest platforms with a reasonable range of investment options.
16 de março de 2023
Avaliação não solicitada
Resposta da DEGIRO
Dear Shibu, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Speedy and efficient.
There seem to be a lot of negative reviews here. I have experienced no problems and the online interaction seems fine. I have had no occasion for any other contact.
6 de março de 2023
Avaliação não solicitada
Resposta da DEGIRO
Dear Edward, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Beware hidden rip off charges
They told me to close account because not resident in UK. That was racist. Also charged over €400 to close account, when most broker to not charge to transfer. Opened account with no problems at IG Index. So don't know what DeGiro's problem is. Also disabled account and couldn't even get a statement. Their customer service is terrible.
23 de fevereiro de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Jeff,
Thank you for sharing your review. However, we cannot check your account here via Trustpilot. In general, we cannot offer our services to people who live in a country we offer our services. When you move outside these countries, this can differ. If you believe your case has not been handled correctly, please find on our website how to file an official complaint.
Kind regards,
DEGIRO
Trustable and reliable platform
Trustable and reliable platform, no surprise on the cost side. I've used Degiro for 3 years and happy to continue using it.
22 de fevereiro de 2023
Avaliação não solicitada
Resposta da DEGIRO
Dear Jerome, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Easy to navigate and use
Easy to navigate and use, always helpful. I would recommend.
22 de fevereiro de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Johnny, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Great platform
Great platform, fair fees, good communication, helpful staff, no problems at all, Highly recommended.
21 de fevereiro de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Daz, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Excellent Platform
21 de fevereiro de 2023
Avaliação não solicitada
Resposta da DEGIRO
Hello Lee, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Best for UK retail.
Easy to use platform. Best fees for trading in UK.
15 de fevereiro de 2023
Avaliação não solicitada
Easy to use platform
Easy to use platform, security looks good and customer service is friendly and effective when needed
10 de fevereiro de 2023
Avaliação não solicitada
Great platform
Great platform, excellent customer service
10 de fevereiro de 2023
Avaliação não solicitada
Easy to use
Easy to use, very comfortable platform bigginers, i definitely recommended.
9 de fevereiro de 2023
Avaliação não solicitada
No hassle
No hassle, No screwing investors over, Just simple trading
9 de fevereiro de 2023
Avaliação não solicitada
DEGIRO SKINNING YOU ALIVE
DEGIRO seems to have changed from a start-up to a fee-production machine.
It may have happened when DEGIRO was acquired by FLATULEX.
Any possible gain is completely eroded as it cost a lot to sell, transfer or do anything at all.
3 de fevereiro de 2023
Avaliação não solicitada
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